Update - As of 4/25/2017 at 4:10PM PST, we are still continuing to work on delivering quarantine notifications for incoming email to our customers. Customers leveraging quarantine notifications for outgoing email are not affected.

End users who need access to their quarantine email still have the ability to login and manage their email by logging into their account at ess.barracudanetworks.com

No other components of the email security services including spam protection, virus protection, advanced threat protection, mail flow, UI and encryption services are affected. We apologize for any disruptions this might cause.
Apr 25, 23:30 UTC
Investigating - Some customers could be experiencing delays with quarantine notifications. We are aware of the issue and working towards a resolution.
Apr 25, 16:54 UTC
Appliance Control Operational
Backup Service Operational
Web Interface Operational
Email Alerts / Reports Operational
Offsite Transfers Operational
BarracudaCentral.org Operational
Cloud Control Operational
Cloud Archiving Service Operational
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
Email Security Service Degraded Performance
Inbound Email Delivery Operational
Outbound Email Delivery Operational
Web Interface Operational
Encryption Service Operational
Quarantine Notifications Degraded Performance
Mobile Device Manager Operational
NG Firewall ATD Operational
SignNow Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
Forensics / Reporting Pool1 Operational
Forensics / Reporting Pool3 Operational
Forensics / Reporting Pool5 Operational
Forensics / Reporting Pool7 Operational
Forensics / Reporting Pool9 Operational
Forensics / Reporting Pool11 Operational
Cloud Relay Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 26, 2017

No incidents reported today.

Apr 24, 2017

No incidents reported.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017
Resolved - This incident has been resolved.
Apr 21, 18:21 UTC
Investigating - Customers may be experiencing slow response times while using Barracuda Cloud Control. Barracuda Engineering is aware and is working to remedy the situation.

Affected services:
- Barracuda Cloud Control
Apr 21, 15:59 UTC
Apr 20, 2017

No incidents reported.

Apr 19, 2017
Completed - The scheduled maintenance has been completed.
Apr 19, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 09:00 UTC
Scheduled - Barracuda will be performing upgrades to Backup Cloud infrastructure at our Tokyo, Japan datacenter between 6pm on April 19 and 12am on April 20 (6 hrs). There will be occasional short periods during this window where customer cloud data replication will be disrupted, but otherwise customers should not expect service interruption. Local backups will run as normal during this window and customers will be able to access the web user interface as normal.
Apr 18, 18:30 UTC
Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017
Completed - This maintenance period was completed without any errors.
Apr 15, 14:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 12:00 UTC
Scheduled - Barracuda Operations team will be performing routine network maintenance on Saturday April 15, 2017 between 8am and 12pm Eastern. No significant down time is expected, but there will be very brief periods of degraded connectivity.

Affected Services:
Appliance Control
Backup
Campus
Cloud Control
Community
Apr 13, 19:16 UTC
Apr 14, 2017

No incidents reported.

Apr 13, 2017

No incidents reported.

Apr 12, 2017

No incidents reported.