All Systems Operational
Appliance Control Operational
Backup Service Operational
Web Interface Operational
Email Alerts / Reports Operational
Offsite Transfers Operational
BarracudaCentral.org Operational
Cloud Archiving Service Operational
Web Interface Operational
End-user Access Operational
Mail Processing Operational
Exchange Integration Operational
PST Import Operational
Cloud Control Operational
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
Email Security Service Operational
Inbound Email Delivery Operational
Outbound Email Delivery Operational
Web Interface Operational
Encryption Service Operational
Quarantine Notifications Operational
Mail Redelivery Operational
Message Archiver Operational
Cloud Relay Service Operational
Cloud Replication Operational
Cloud Federated Search Operational
Mobile Device Manager Operational
NG Firewall Operational
Advanced Threat Protection Operational
Web Categorization Service Operational
SignNow Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Beginning on 06/01/2017 07:00 pm until 06/01/2017 10:00 pm PST, Email Security Service for Essentials will be undergoing maintenance to it's quarantine notification service. During this time, customers will not be able to edit their quarantine notification schedule and scheduled quarantine notifications might be delayed.
Posted on May 26, 02:13 UTC
Past Incidents
May 28, 2017

No incidents reported today.

May 27, 2017

No incidents reported.

May 26, 2017

No incidents reported.

May 25, 2017

No incidents reported.

May 24, 2017
Completed - The scheduled maintenance has been completed.
May 24, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 22:00 UTC
Scheduled - Customers using Barracuda's cloud Web Security Service will be redirected from our Reading, UK data center to our Frankfurt, DE data center during maintenance tonight.
May 23, 21:14 UTC
May 23, 2017
Completed - The scheduled maintenance has been completed.
May 23, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 16:00 UTC
Scheduled - Barracuda will be conducting network maintenance on Tuesday May 23, 2017 between 17:00 and 18:00 BST. During this window, there will be short periods of time that web site categorization is unavailable for NG Firewall customers.

During this time, customers using Barracuda's cloud Web Security Service will be redirected from our Reading, UK data center to our Frankfurt, DE data center.

Affected Services
NG Firewall Web Categorization
Web Security Service
May 22, 20:59 UTC
Completed - The scheduled maintenance has been completed.
May 23, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 05:00 UTC
Scheduled - Planned maintenance for ATP for NextGen firewalls on Tuesday, May 23rd, between 5:00 and 5:30 a.m. UTC. If ATP is activated on your firewall(s), please restart the Virus Scanner service after the maintenance window to ensure a quick transition.
May 22, 21:52 UTC
May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017
Resolved - This incident has been resolved.
May 19, 19:46 UTC
Monitoring - We believe this issue is resolved. We are continuing to monitor.
May 19, 17:11 UTC
Identified - Engineering has implemented a fix that has remediated the problem. Customers should be able to view their device list now and billing.barracuda.com should be functioning again. Will provide another update within 30 minutes.
May 19, 16:52 UTC
Investigating - We are seeing problems with an API service that allows Barracuda Backup customers to view their device list. Barracuda first started seeing this degraded service at 11:40am. Barracuda Engineering is aware and is working to restore full functionality for all customers.

This is not affecting customers' ability to backup or replicate data.

Affected services:
Barracuda Backup
Billing.barracuda.com
May 19, 16:39 UTC
May 18, 2017
Resolved - This incident has been resolved.
May 18, 18:22 UTC
Monitoring - Services are now functioning properly. We will continue to monitor for the next couple hours.
May 18, 16:50 UTC
Identified - We have identified a network routing issue and we have begun remediation. Services should now be accessible but may be slow. We will continue to provide updates until this problem is fully resolved.
May 18, 16:32 UTC
Investigating - Customers are unable to access login.barracuda.com. Barracuda first started seeing this outage at 12:00pm US Eastern. Barracuda Engineering is aware and is working to restore full functionality for all customers.

Affected services:
Web UI management for all services
May 18, 16:13 UTC
May 17, 2017

No incidents reported.

May 16, 2017
Resolved - This incident has been resolved.
May 16, 00:56 UTC
Monitoring - All customer services are now recovering.
May 15, 23:20 UTC
Update - Barracuda Engineering is pushing a fix to resolve this problem. Will provide another update within the next 30 minutes.
May 15, 23:00 UTC
Identified - Web services for several Barracuda products are affected. We have identified the problem and are working on remediation effort right now. Will provide an update within the next 30 mins.
This issue should only be affecting web management. Services should be otherwise functioning as intended.

Affected Services:
Barracuda Backup
Cloud Archiving Service
Email Security Service (Admin only)
Web Security Service
May 15, 22:41 UTC
Investigating - Barracuda Backup customers may be experiencing intermittent connectivity or slow response times for the Barracuda Backup Web UI. Barracuda first started seeing this degraded service at 15:00 US Eastern. Barracuda Engineering is aware and is working to restore full functionality for all customers.

Affected services:
Barracuda Backup
May 15, 20:08 UTC
May 14, 2017

No incidents reported.