Delay in Attachment Scanning by ATP Service
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 04, 2025 - 15:22 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 03, 2025 - 22:07 UTC
Investigating - We’re currently experiencing delays in our Advanced Threat Protection (ATP) service when scanning email attachments. As a result, some emails may be temporarily deferred with the status: “Pending Scan.”

Our engineering team is actively investigating the root cause and working to restore normal scan times as quickly as possible. We’ll continue to provide updates as we make progress.

We appreciate your patience and understanding.
Jul 03, 2025 - 20:35 UTC
Uptime over the past 90 days. View historical uptime.
Appliance Control Operational
90 days ago
100.0 % uptime
Today
Web Interface ? Operational
90 days ago
100.0 % uptime
Today
Device Connections Operational
Cloud backups ? Operational
Appliance Updates Operational
Backup Service Operational
Web Interface Operational
Email Alerts / Reports Operational
Offsite Transfers Operational
BarracudaCentral.org Operational
BarracudaONE Operational
90 days ago
100.0 % uptime
Today
BarracudaONE Web App Operational
90 days ago
100.0 % uptime
Today
Cloud Archiving Service Operational
Web Interface Operational
End-user Access Operational
Mail Processing Operational
Exchange Integration Operational
PST Import Operational
Retention Operational
Cloud to Cloud Backup Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
Office 365 Integration Operational
Cloud to Cloud Backups Operational
90 days ago
100.0 % uptime
Today
Cloud Control Operational
CloudGen Access Operational
90 days ago
100.0 % uptime
Today
API EU Operational
90 days ago
100.0 % uptime
Today
API US Operational
90 days ago
100.0 % uptime
Today
Enterprise Console EU Operational
90 days ago
100.0 % uptime
Today
Enterprise Console US Operational
90 days ago
100.0 % uptime
Today
CloudGen Firewall Operational
Advanced Threat Protection Operational
Web Categorization Service Operational
Download Portal ? Operational
Licensing Operational
Zero Touch Deployment (ZTD) ? Operational
SecureEdge Operational
90 days ago
100.0 % uptime
Today
Zero Touch Deployment (ZTD) Operational
90 days ago
100.0 % uptime
Today
Configuration Service Operational
90 days ago
100.0 % uptime
Today
Advanced Threat Protection Operational
90 days ago
100.0 % uptime
Today
Web Categorization Service Operational
90 days ago
100.0 % uptime
Today
Download Portal Operational
90 days ago
100.0 % uptime
Today
Licensing Operational
90 days ago
100.0 % uptime
Today
Edge Service EMEA ? Operational
90 days ago
100.0 % uptime
Today
Edge Service US ? Operational
90 days ago
100.0 % uptime
Today
Edge Service APAC ? Operational
90 days ago
100.0 % uptime
Today
Identity Management Operational
90 days ago
100.0 % uptime
Today
Reporting Service Operational
90 days ago
100.0 % uptime
Today
Cloud Protection Layer for ESG ? Operational
Content Shield Operational
90 days ago
100.0 % uptime
Today
US - Web Interface Operational
90 days ago
100.0 % uptime
Today
US - Content Filtering Operational
90 days ago
100.0 % uptime
Today
EU - Web Interface Operational
90 days ago
100.0 % uptime
Today
EU - Content Filtering Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
Data Inspector Operational
90 days ago
100.0 % uptime
Today
ECHOplatform Operational
Email Gateway Defense Operational
90 days ago
100.0 % uptime
Today
Mail Delivery ? Operational
90 days ago
100.0 % uptime
Today
User Interface ? Operational
90 days ago
100.0 % uptime
Today
Email Security Gateway Appliance Operational
90 days ago
100.0 % uptime
Today
Email Processing Operational
90 days ago
100.0 % uptime
Today
Incident Response Operational
Dashboard UI Operational
Email Processing Operational
Impersonation Protection (formerly Sentinel) Operational
Email Processing Operational
Dashboard UI Operational
Message Archiver Operational
Cloud Replication Operational
Cloud Federated Search Operational
Security Awareness Training Operational
Support Phone System Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk ? Operational
APAC | nest1-view-au | au.viewarchive.com ? Operational
US | nest1-view-us | viewarchive.com ? Operational
US | im1-view-us | ? Operational
US | rack1-view-us | ? Operational
Vulnerability Manager/Vulnerability Remediation Service Operational
User Interface ? Operational
Scan Engine ? Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
WSA Service Test Operational
WAF Active DDoS Prevention Service ? Operational
Management Web UI Operational
Traffic Flow Operational
WAF-as-a-Service Operational
90 days ago
100.0 % uptime
Today
Configuration Propagation ? Operational
Traffic Processing ? Operational
Management Web UI Operational
Logging ? Operational
90 days ago
100.0 % uptime
Today
XDR Operational
90 days ago
99.99 % uptime
Today
XDR Dashboard Operational
90 days ago
100.0 % uptime
Today
XDR Service Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 5, 2025

No incidents reported today.

Jul 4, 2025

Unresolved incident: Delay in Attachment Scanning by ATP Service.

Jul 3, 2025
Barracuda Appliance Control: Service Disruption
Resolved - This incident has been resolved.
Jul 3, 05:14 UTC
Monitoring - The backup service is operational and we are monitoring the results.
Jul 1, 11:58 UTC
Identified - The backup service has been restored and is now operational.
Jul 1, 06:00 UTC
Investigating - Some customers may be experiencing issues with cloud backups failing due to the error: "File upload failed." We have implemented changes and are currently monitoring the situation. Our team is actively working to ensure the issue is fully resolved.
Jun 30, 16:39 UTC
Jul 2, 2025

No incidents reported.

Jul 1, 2025
Barracuda Cloud Archiving (BCAS) - Degraded Search Experience in UK Region
Resolved - Monitoring has confirmed this issue is now resolved for all customers.
Jul 1, 21:50 UTC
Monitoring - Remediation for search issues is complete. Engineering is monitoring the service to validate resolution of this issue.
Jul 1, 16:04 UTC
Update - We have isolated the issue and are currently working on fixes to ensure it does not happen again as well as remediation. Please note, journaling and mail processing continue to work as expected. We thank you for your patience as we continue to resolve this issue.
Jun 30, 17:52 UTC
Update - We appreciate your patience as we continue to work on a fix for this issue which is contained to a small percentage of customers performing searches in the UK region. Mail continues to journal as expected.
Jun 27, 15:53 UTC
Identified - A small number of customers have reported issues with search performance. We have identified the issues and are working on implementing a fix. Email is journaling as expected.
Jun 26, 19:20 UTC
Investigating - A small number of customers have reported issues with search performance. We are currently investigating and will provide an update when we have identified the issue and its solution. Email is journaling as expected.
Jun 26, 17:58 UTC
Barracuda Cloud-to-Cloud Backup Service Degradation (Global)
Resolved - This incident has been resolved.
Jul 1, 12:58 UTC
Monitoring - A fix has been released to address redirect issues in the Cloud-to-Cloud Backup UI. We are monitoring the results.
Jun 26, 14:48 UTC
Identified - A fix was implemented yesterday to address the primary issue leading customers to the initial setup screen. We are still seeing some redirect issues and are awaiting a fix to address them.
Jun 25, 12:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 22:39 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 24, 14:22 UTC
Investigating - We are currently investigating an issue impacting the ability to get to the Cloud-to-Cloud Backup interface. Customers are being presented with the initial setup screen (region selection).
Jun 24, 11:31 UTC
Jun 30, 2025
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Jun 26, 2025
Jun 25, 2025
Cloud Archiving Service: Searching impacted in APAC region
Resolved - Search service availability is fully restored. Issues obtaining search results should now be resolved.
Jun 25, 14:42 UTC
Monitoring - Engineering has resolved an internal process which was impacting the search service availability. We have observed a return to normal service levels and are now monitoring for changes.
Jun 23, 17:47 UTC
Update - Engineering has made changes to the search service. Service levels are observed to be improving. Work is ongoing to further reduce service error rates. Customers should experience less frequent failures in searching.
Jun 22, 16:16 UTC
Identified - Engineering has identified the issue and is working to return the service to a healthy state.
Jun 20, 21:30 UTC
Investigating - We are currently investigating this issue.
Jun 20, 04:14 UTC
Jun 24, 2025
Jun 23, 2025
Jun 22, 2025
WAF-as-a-Service Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 07:00 UTC
Scheduled - WAF-as-a-Service will be undergoing a scheduled maintenance for pushing new feature rollouts and stability fixes for the 12.1 (Current) and 12.2 (New) datapath versions. We are expecting no downtime or impact to traffic processing or log propagation during this maintenance.
Jun 20, 13:45 UTC
Jun 21, 2025

No incidents reported.

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