Impersonation Protection and Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 02, 2026 - 02:13 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 02, 2026 - 00:55 UTC
Investigating - We are currently investigating this issue.
Apr 02, 2026 - 00:29 UTC
Uptime over the past 90 days. View historical uptime.
Activation Services Operational
Appliance Control Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
Device Connections Operational
Cloud backups Operational
Authentication Services Operational
Appliance Updates Operational
Backup Service Operational
Web Interface Operational
Email Alerts / Reports Operational
Offsite Transfers Operational
BarracudaCentral.org Operational
BarracudaONE Operational
90 days ago
100.0 % uptime
Today
BarracudaONE Web App Operational
90 days ago
100.0 % uptime
Today
Cloud Archiving Service Operational
Web Interface Operational
End-user Access Operational
Mail Processing Operational
Exchange Integration Operational
PST Import Operational
Retention Operational
Cloud to Cloud Backup Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
Office 365 Integration Operational
Cloud to Cloud Backups Operational
90 days ago
100.0 % uptime
Today
Cloud Control Operational
CloudGen Access Operational
90 days ago
100.0 % uptime
Today
API EU Operational
90 days ago
100.0 % uptime
Today
API US Operational
90 days ago
100.0 % uptime
Today
Enterprise Console EU Operational
90 days ago
100.0 % uptime
Today
Enterprise Console US Operational
90 days ago
100.0 % uptime
Today
CloudGen Firewall Operational
Advanced Threat Protection Operational
Web Categorization Service Operational
Download Portal Operational
Licensing Operational
Zero Touch Deployment (ZTD) Operational
SecureEdge Operational
90 days ago
100.0 % uptime
Today
Zero Touch Deployment (ZTD) Operational
90 days ago
100.0 % uptime
Today
Configuration Service Operational
90 days ago
100.0 % uptime
Today
Advanced Threat Protection Operational
90 days ago
100.0 % uptime
Today
Web Categorization Service Operational
90 days ago
100.0 % uptime
Today
Download Portal Operational
90 days ago
100.0 % uptime
Today
Licensing Operational
90 days ago
100.0 % uptime
Today
Edge Service EMEA Operational
90 days ago
100.0 % uptime
Today
Edge Service US Operational
90 days ago
100.0 % uptime
Today
Edge Service APAC Operational
90 days ago
100.0 % uptime
Today
Identity Management Operational
90 days ago
100.0 % uptime
Today
Reporting Service EU Operational
90 days ago
100.0 % uptime
Today
Access POP UK South Operational
90 days ago
100.0 % uptime
Today
Access POP AUS East Operational
90 days ago
100.0 % uptime
Today
Access POP EU West Operational
90 days ago
100.0 % uptime
Today
Access POP US East 1 Operational
90 days ago
100.0 % uptime
Today
Access POP US West 2 Operational
90 days ago
100.0 % uptime
Today
Access POP Austria East Operational
90 days ago
100.0 % uptime
Today
Access POP India Central Operational
90 days ago
100.0 % uptime
Today
Access POP Germany West Operational
90 days ago
100.0 % uptime
Today
Access POP US Central Operational
90 days ago
100.0 % uptime
Today
Access POP Brazil South Operational
90 days ago
100.0 % uptime
Today
Access POP Switzerland Operational
90 days ago
100.0 % uptime
Today
Access POP Japan Operational
90 days ago
100.0 % uptime
Today
Access POP Spain Operational
90 days ago
100.0 % uptime
Today
Access POP France Operational
90 days ago
100.0 % uptime
Today
Access POP Italy Operational
90 days ago
100.0 % uptime
Today
Access POP Canada Operational
90 days ago
100.0 % uptime
Today
Access POP Singapore Operational
90 days ago
100.0 % uptime
Today
Access POP Sweden Operational
90 days ago
100.0 % uptime
Today
Reporting Service US Operational
90 days ago
100.0 % uptime
Today
Access POP Northern Europe Operational
90 days ago
100.0 % uptime
Today
Cloud Protection Layer for ESG Operational
Content Shield Operational
90 days ago
100.0 % uptime
Today
US - Web Interface Operational
90 days ago
100.0 % uptime
Today
US - Content Filtering Operational
90 days ago
100.0 % uptime
Today
EU - Web Interface Operational
90 days ago
100.0 % uptime
Today
EU - Content Filtering Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
Data Inspector Operational
90 days ago
100.0 % uptime
Today
ECHOplatform Operational
Email Gateway Defense Operational
90 days ago
99.95 % uptime
Today
Mail Delivery Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
99.9 % uptime
Today
Email Security Gateway Appliance Operational
90 days ago
100.0 % uptime
Today
Email Processing Operational
90 days ago
100.0 % uptime
Today
Incident Response Degraded Performance
Dashboard UI Operational
Email Processing Degraded Performance
Impersonation Protection (formerly Sentinel) Degraded Performance
Email Processing Degraded Performance
Dashboard UI Operational
Message Archiver Operational
Cloud Replication Operational
Cloud Federated Search Operational
Security Awareness Training Operational
Support Phone System Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk Operational
APAC | nest1-view-au | au.viewarchive.com Operational
US | nest1-view-us | viewarchive.com Operational
US | im1-view-us | Operational
US | rack1-view-us | Operational
Vulnerability Manager/Vulnerability Remediation Service Operational
User Interface Operational
Scan Engine Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
WSA Service Test Operational
WAF Active DDoS Prevention Service Operational
Management Web UI Operational
Traffic Flow Operational
WAF-as-a-Service Operational
90 days ago
100.0 % uptime
Today
Configuration Propagation Operational
Traffic Processing Operational
Management Web UI Operational
Logging Operational
90 days ago
100.0 % uptime
Today
XDR Operational
90 days ago
100.0 % uptime
Today
XDR Dashboard Operational
90 days ago
100.0 % uptime
Today
XDR Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

WAF-as-a-Service Infrastructure Maintenance Apr 4, 2026 05:00-11:00 UTC

WAF-as-a-Service will be undergoing a scheduled maintenance for pushing regular upgrades for the underlying Azure infrastructure. We are expecting no downtime or impact to traffic processing or log propagation during this maintenance.
Posted on Apr 03, 2026 - 05:22 UTC
Apr 3, 2026

No incidents reported today.

Apr 2, 2026

Unresolved incident: Impersonation Protection and Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages.

Apr 1, 2026
SecureEdge Maintenance
Completed - The scheduled maintenance has been completed.
Apr 1, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 10:00 UTC
Scheduled - We are adding new features to the SecureEdge platform.
No downtime is expected during the update and site devices will be unaffected during this process.
Mar 30, 09:30 UTC
Mar 31, 2026

No incidents reported.

Mar 30, 2026
Barracuda XDR - Service Disruption on Email events ingestion
Resolved - This incident has been resolved, and the Barracuda Email events ingestion in US is fully operational
Mar 30, 16:31 UTC
Update - The re-ingestion of historical Barracuda Email events from March 27, 6:30 AM to 8:00 AM UTC, will be completed by the end of the business day today.
Mar 30, 15:20 UTC
Monitoring - Barracuda XDR is currently experiencing an issue with the ingestion of Barracuda Email events. This complication may result in delays or the potential loss of events from 6:30am to 8am UTC, impacting customers in the US region. Our engineering team has resolved the email events ingestion issue to process the real-time events flow and is diligently working to reingest the missed events. We understand the possible repercussions this may have on your business operations and are committed to restoring full functionality as swiftly as possible. We will provide further updates once a comprehensive solution is in place. We appreciate your patience and understanding during this time.
Mar 27, 08:25 UTC
Barracuda XDR – Dashboard datasource visibility issue
Resolved - This incident has been resolved, and the visibility of data sources within the XDR dashboard (CSD) is now fully operational
Mar 30, 14:48 UTC
Monitoring - We have successfully implemented a solution to address the data source visibility issue within the XDR Dashboard. We will continue to monitor the system to ensure it is fully operational.
Mar 30, 14:13 UTC
Identified - Barracuda XDR is currently experiencing an issue affecting the visibility of data sources within the XDR dashboard (CSD). As a result, log degradation alerts generated from March 28 may be false positives. The data sources impacted include Windows and certain firewall integrations. Our engineering team has identified the root cause as a failure in the API call to the datalake and is actively working to resolve the issue.
We acknowledge the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. We would also like to confirm that there is no impact to event ingestion or signal detection within the XDR platform.
Mar 30, 11:49 UTC
Mar 29, 2026
BCAS: Mail processing partial outage in UK region
Resolved - All customer impact has been resolved and mail processing is fully restored for all customers in the region.
Mar 29, 15:18 UTC
Update - We are continuing to restore service. The number of affected customers in the region is now below 10%.
Mar 28, 11:11 UTC
Identified - The issue has been identified and our engineers are working with operations staff to restore services.
Mar 28, 10:55 UTC
Investigating - Mail processing may be impacted for up to 15% of customers in the UK region. Affected customers may experience a delay in new mail processing until service is restored.
Mar 28, 10:53 UTC
Mar 28, 2026
Mar 27, 2026
Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages
Resolved - This incident has been resolved.
Mar 27, 17:57 UTC
Monitoring - We're currently experiencing ingestion delays with incident response. A fix has been identified and we're currently monitoring.
Mar 27, 13:18 UTC
Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages
Resolved - We are currently experience ingestion delays with incident response.
Mar 27, 13:14 UTC
Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026
WAF-as-a-Service Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 07:30 UTC
Scheduled - WAF-as-a-Service will be undergoing a scheduled maintenance for pushing the latest GeoIP definition updates for the 12.2 (New) datapath version. We are expecting no downtime or impact to traffic processing or log propagation during this maintenance.
Mar 21, 14:57 UTC
Mar 21, 2026
Scheduled Maintenance for Barracuda Appliance Control (BAC)
Completed - The scheduled maintenance has been completed.
Mar 21, 10:22 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 21, 10:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 04:00 UTC
Scheduled - During this period, BAC application will not be available (Cloud backup and BAC web interface will be down). We recommend planning your activities around the maintenance window accordingly.
CPL/ATP services are not expected to be impacted.

Normal operations will resume once the maintenance is completed.
Mar 18, 10:16 UTC
Mar 20, 2026
Cloud-to-Cloud Backup slowness
Resolved - This incident has been resolved.
Mar 20, 18:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 13:55 UTC
Investigating - We are investigating an issue with Cloud-to-Cloud Backup that is causing long-running backup jobs and user interface slowness.
Mar 20, 12:39 UTC
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