Resolved -
This incident has been resolved.
Jan 15, 22:56 UTC
Monitoring -
The issue has been identified, a fix has been implemented, and we're monitoring the results.
Jan 15, 16:52 UTC
Investigating -
We are investigating an issue with the web interface for Barracuda Backup Service. Users are unable to access device information globally.
Jan 15, 11:12 UTC
Completed -
The scheduled maintenance has been completed.
Jan 15, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 17:00 UTC
Scheduled -
We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.
Jan 6, 09:20 UTC
Completed -
The scheduled maintenance has been completed.
Jan 15, 14:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 10:00 UTC
Scheduled -
We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.
Jan 9, 10:05 UTC
Completed -
The scheduled maintenance has been completed.
Jan 12, 13:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 05:30 UTC
Scheduled -
WAF-as-a-Service will be undergoing a scheduled maintenance for pushing incremental features and stability fixes for the 12.2 (New) datapath version. We are expecting no downtime or impact to traffic processing or log propagation during this maintenance.
Jan 11, 11:31 UTC
Resolved -
This incident has been resolved, and the events ingestion in EU is now fully operational
Jan 8, 04:55 UTC
Monitoring -
We have successfully implemented a solution to address this issue, and the events ingestion in the EU region has resumed normal operations. We will continue to monitor the system to ensure its full functionality.
Jan 8, 03:55 UTC
Identified -
Barracuda XDR has encountered an issue with firewall events ingestion in EU region from 11PM UTC, which could result in delayed ingestion. Our engineering team has identified the root cause this failure due to recent rollout and is diligently working on addressing this issue. We recognize the potential impact on your business operations and are fully committed to restoring full functionality as swiftly as possible. However, we would like to ensure that there is no impact to the signals detection in the XDR platform.
Jan 8, 03:43 UTC