Impersonation Protection - Temporarily missing data in reports
Update - Updated incident title to reflect scope (Impersonation Protection).
Apr 01, 2025 - 12:05 UTC
Monitoring - A data reindexing process is temporarily causing reports to display out-of-date information. Expected resolution in 2-3 days.
Mar 31, 2025 - 20:49 UTC
Uptime over the past 90 days. View historical uptime.
Appliance Control Operational
90 days ago
100.0 % uptime
Today
Web Interface ? Operational
90 days ago
100.0 % uptime
Today
Device Connections Operational
Cloud backups Operational
Appliance Updates Operational
Backup Service Operational
Web Interface Operational
Email Alerts / Reports Operational
Offsite Transfers Operational
Cloud to Cloud Backup Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
Office 365 Integration Operational
Cloud to Cloud Backups Operational
90 days ago
100.0 % uptime
Today
BarracudaCentral.org Operational
Cloud Archiving Service Operational
Web Interface Operational
End-user Access Operational
Mail Processing Operational
Exchange Integration Operational
PST Import Operational
Retention Operational
Cloud Control Operational
CloudGen Access Operational
90 days ago
100.0 % uptime
Today
API EU Operational
90 days ago
100.0 % uptime
Today
API US Operational
90 days ago
100.0 % uptime
Today
Enterprise Console EU Operational
90 days ago
100.0 % uptime
Today
Enterprise Console US Operational
90 days ago
100.0 % uptime
Today
CloudGen Firewall Operational
Advanced Threat Protection Operational
Web Categorization Service Operational
Download Portal ? Operational
Licensing Operational
Zero Touch Deployment (ZTD) ? Operational
SecureEdge Operational
90 days ago
100.0 % uptime
Today
Zero Touch Deployment (ZTD) Operational
90 days ago
100.0 % uptime
Today
Configuration Service Operational
90 days ago
100.0 % uptime
Today
Advanced Threat Protection Operational
90 days ago
100.0 % uptime
Today
Web Categorization Service Operational
90 days ago
100.0 % uptime
Today
Download Portal Operational
90 days ago
100.0 % uptime
Today
Licensing Operational
90 days ago
100.0 % uptime
Today
Edge Service EMEA ? Operational
90 days ago
100.0 % uptime
Today
Edge Service US ? Operational
90 days ago
100.0 % uptime
Today
Edge Service APAC ? Operational
90 days ago
100.0 % uptime
Today
Identity Management Operational
90 days ago
100.0 % uptime
Today
Reporting Service Operational
90 days ago
100.0 % uptime
Today
Cloud Protection Layer for ESG ? Operational
Cloud Security Guardian Operational
90 days ago
100.0 % uptime
Today
Web UI Operational
90 days ago
100.0 % uptime
Today
Scan Engine Operational
90 days ago
100.0 % uptime
Today
Content Shield Operational
90 days ago
100.0 % uptime
Today
US - Web Interface Operational
90 days ago
100.0 % uptime
Today
US - Content Filtering Operational
90 days ago
100.0 % uptime
Today
EU - Web Interface Operational
90 days ago
100.0 % uptime
Today
EU - Content Filtering Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
ECHOplatform Operational
Email Gateway Defense Operational
90 days ago
99.94 % uptime
Today
Mail Delivery ? Operational
90 days ago
99.89 % uptime
Today
User Interface ? Operational
90 days ago
100.0 % uptime
Today
Email Security Gateway Appliance Operational
90 days ago
100.0 % uptime
Today
Email Processing Operational
90 days ago
100.0 % uptime
Today
Impersonation Protection (formerly Sentinel) Degraded Performance
Email Processing Operational
Dashboard UI Degraded Performance
Incident Response Operational
Dashboard UI Operational
Email Processing Operational
Message Archiver Operational
Cloud Replication Operational
Cloud Federated Search Operational
Security Awareness Training Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk ? Operational
APAC | nest1-view-au | au.viewarchive.com ? Operational
US | nest1-view-us | viewarchive.com ? Operational
US | im1-view-us | ? Operational
US | rack1-view-us | ? Operational
Vulnerability Manager/Vulnerability Remediation Service Operational
User Interface ? Operational
Scan Engine ? Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
WSA Service Test Operational
WAF Active DDoS Prevention Service ? Operational
Management Web UI Operational
Traffic Flow Operational
WAF-as-a-Service Operational
90 days ago
100.0 % uptime
Today
Configuration Propagation ? Operational
Traffic Processing ? Operational
Management Web UI Operational
Logging ? Operational
90 days ago
100.0 % uptime
Today
XDR Operational
90 days ago
99.82 % uptime
Today
XDR Dashboard Operational
90 days ago
99.88 % uptime
Today
XDR Service Operational
90 days ago
99.76 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

Unresolved incident: Impersonation Protection - Temporarily missing data in reports.

Mar 31, 2025
Barracuda XDR - Dashboard Planned Maintenance Outage
Resolved - XDR Dashboard is fully operational. This maintenance affected only the dashboard. The XDR service / SOC (monitoring, alerting, remediation) was not affected during this maintenance activity. We recommend users to logout and log back in for clearing stale session in the browser. Appreciate your patience and co-operation during this unforeseen extended window of maintenance.
Mar 31, 17:02 UTC
Update - XDR Dashboard maintenance is still in progress and has delayed due to Cloud rate limits. 65% migration has been completed. Next update by 1 PM EDT.
Mar 31, 16:32 UTC
Investigating - Barracuda XDR dashboard will be experiencing a minor outage for an hour (starting 10 AM EDT) when we rollout the latest release to enhance the self-service functionality. We understand the impact this may have on your business and our engineering team is committed to restoring the dashboard as quickly as possible.
The core XDR service is not affected. Data is still flowing into XDR and the SOC systems are fully operational. We will provide another update once the deployment is complete and the dashboard is back online.
When the dashboard is operational - we recommend users to logout and log back in.
Mar 31, 13:23 UTC
XDR Service Interruption
Resolved - By monitoring over the weekend, we ensured that this issue has been resolved and the alerting process is resumed business-as-usual.
Mar 31, 13:08 UTC
Monitoring - Barracuda XDR was experiencing an issue in the alerting process around noon today, which resulted in triggering historic alerts of server security logs for handful of customers from our platform. Our engineers have identified the cause and implemented the fix to resolve this service issue. We will continue to monitor this process to ensure it is back to business-as-usual

The core XDR service is not affected. Data is still flowing into XDR and the SOC's systems are fully operational.
Mar 28, 18:17 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Mar 27, 2025
SecureEdge Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 10:00 UTC
Scheduled - We are adding new features to the SecureEdge platform.
No downtime is expected during the update and site devices will be unaffected during this process.
Mar 24, 12:27 UTC
Mar 26, 2025

No incidents reported.

Mar 25, 2025
Barracuda Cloud Archiving (BCAS) Maintenance - UK Region
Completed - The scheduled maintenance has been completed.
Mar 25, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 00:00 UTC
Scheduled - We are in the process of upgrading all of our UK customers' archives to our modernized platform. Here you will have access to all the latest features, enhancements, refreshed UIs, and security updates as they are released. You should not notice any significant differences during the process, however over the next several weeks you may experience intermittent delays in indexing and search slowness. We appreciate your patience as we complete this migration.
Mar 3, 22:57 UTC
Mar 24, 2025
XDR Service Interruption
Resolved - Our engineering team has implemented a solution to resolve this issue. Thanks for your patience!
Mar 24, 16:17 UTC
Monitoring - Our engineering team has identified the cause of this issue and implemented a solution. We will continue to monitor to ensure the impacted service is fully operational.
Mar 22, 02:48 UTC
Identified - Barracuda XDR is currently experiencing an issue in the data ingestion process which results in the delayed events ingestion on some of integration datasources into our platform. Our engineers have identified the cause and are currently working on resolving this service issue. We understand the impact this may have on your business and are committed to restoring this service to fully operational as quickly as possible.

The core XDR service (signal detection) is not impacted. We will provide further updates as we implement a solution.
Mar 21, 19:41 UTC
Mar 23, 2025

No incidents reported.

Mar 22, 2025
Mar 21, 2025
BCAS degraded Search Performance in UK region
Resolved - This incident has been resolved.
Mar 21, 19:05 UTC
Update - We are continuing to monitor for any further issues.
Mar 20, 14:56 UTC
Monitoring - Our Engineering team identified degraded search performance in the UK region and has applied the fix. We will continue to monitor the situation.
Mar 20, 14:50 UTC
Mar 20, 2025
Mar 19, 2025

No incidents reported.

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