We are enabling additional database logging to help us to optimise the database. No downtime is expected and site devices will be unaffected during this process. Posted on
Oct 24, 2024 - 15:41 UTC
Resolved -
This incident has been resolved
Oct 23, 02:21 UTC
Monitoring -
Our engineering team has identified the cause of this issue and implemented a solution. At this time, the issue is resolved. We are monitoring the service.
Oct 22, 16:12 UTC
Investigating -
Barracuda XDR is currently experiencing an technical issue in the datalake service, and working with the vendor actively to triage and resolve this issue. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible. We will provide another update once the issue is identified.
Oct 22, 13:56 UTC
Completed -
The scheduled maintenance has been completed.
Oct 22, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 12:00 UTC
Scheduled -
We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.
Oct 16, 08:35 UTC
Resolved -
This incident has been resolved.
Oct 21, 13:30 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 17, 12:33 UTC
Update -
We are continuing to investigate this issue.
Oct 17, 12:33 UTC
Investigating -
The user interface (UI) performance is degraded for some customers using Email Gateway Defense in the UK region. We are investigating the issue
Oct 17, 10:49 UTC
Completed -
The scheduled maintenance has been completed.
Oct 20, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 07:00 UTC
Scheduled -
WAF-as-a-Service will be undergoing a scheduled maintenance for pushing new feature rollouts and stability fixes for the 12.1 (Current) datapath version. We are expecting no downtime or impact to traffic processing or log propagation during this maintenance.
We will also be launching the 12.2 (New) datapath version for customers. This will be an 'Early Availabilty' release for customers who want to sign-up for new upcoming features.
Oct 15, 05:03 UTC
Resolved -
This issue has been resolved by our engineers
Oct 16, 13:22 UTC
Monitoring -
Our engineers have implemented a fix to address this issue, and will continue to monitor it over the weekend.
Oct 11, 21:21 UTC
Identified -
Barracuda XDR is currently experiencing an issue in the background process which results in showing an incorrect datasource stats in the XDR Dashboard Home screen. Our engineers have identified the cause and are currently working on resolving this issue in the dashboard and potential log degradation alerts (false positive). However, we would like to ensure that there is no impact to the events ingestion and signals detection in the XDR platform. We will provide another update once the issue has been resolved.
Oct 11, 15:33 UTC
Completed -
The scheduled maintenance has been completed.
Oct 15, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 10:00 UTC
Scheduled -
We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.
Oct 9, 13:40 UTC