Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 30, 2026 - 16:35 UTC
Identified - The root cause for the incident has been identified, and remediation changes are now in place.
Jan 30, 2026 - 07:58 UTC
Investigating - We are aware that some customers are encountering cloud backup failures with the message “File upload failed.”The Barracuda team is investigating this issue and working to deliver a resolution for the same at the earliest.

Affected services:
Cloud backups
Jan 29, 2026 - 12:08 UTC
Barracuda Backup Service Degradation (Japan)
Identified - We have identified an issue that is affecting a set number of customers in the Japan region. We are actively working to resolve the issue, continue to check this page for more updates.

This issue will affect the following components:
- Customers with File Share backups configured cannot see their File Share data in the Restore browser
- Replication for File Share data has not occurred since 3 AM UTC on January 27. This will cause the replication
queue age to grow in the dashboard.
- Customers may also receive an email notification regarding their replication queue age.
- Customers will be unable to make configuration changes
Jan 29, 2026 - 14:32 UTC
Uptime over the past 90 days. View historical uptime.
Activation Services Operational
Appliance Control Partial Outage
90 days ago
100.0 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
Device Connections Operational
Cloud backups Partial Outage
Authentication Services Operational
Appliance Updates Operational
Backup Service Degraded Performance
Web Interface Degraded Performance
Email Alerts / Reports Operational
Offsite Transfers Degraded Performance
BarracudaCentral.org Operational
BarracudaONE Operational
90 days ago
100.0 % uptime
Today
BarracudaONE Web App Operational
90 days ago
100.0 % uptime
Today
Cloud Archiving Service Operational
Web Interface Operational
End-user Access Operational
Mail Processing Operational
Exchange Integration Operational
PST Import Operational
Retention Operational
Cloud to Cloud Backup Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
Office 365 Integration Operational
Cloud to Cloud Backups Operational
90 days ago
100.0 % uptime
Today
Cloud Control Operational
CloudGen Access Operational
90 days ago
100.0 % uptime
Today
API EU Operational
90 days ago
100.0 % uptime
Today
API US Operational
90 days ago
100.0 % uptime
Today
Enterprise Console EU Operational
90 days ago
100.0 % uptime
Today
Enterprise Console US Operational
90 days ago
100.0 % uptime
Today
CloudGen Firewall Operational
Advanced Threat Protection Operational
Web Categorization Service Operational
Download Portal Operational
Licensing Operational
Zero Touch Deployment (ZTD) Operational
SecureEdge Operational
90 days ago
100.0 % uptime
Today
Zero Touch Deployment (ZTD) Operational
90 days ago
100.0 % uptime
Today
Configuration Service Operational
90 days ago
100.0 % uptime
Today
Advanced Threat Protection Operational
90 days ago
100.0 % uptime
Today
Web Categorization Service Operational
90 days ago
100.0 % uptime
Today
Download Portal Operational
90 days ago
100.0 % uptime
Today
Licensing Operational
90 days ago
100.0 % uptime
Today
Edge Service EMEA Operational
90 days ago
100.0 % uptime
Today
Edge Service US Operational
90 days ago
100.0 % uptime
Today
Edge Service APAC Operational
90 days ago
100.0 % uptime
Today
Identity Management Operational
90 days ago
100.0 % uptime
Today
Reporting Service Operational
90 days ago
100.0 % uptime
Today
Cloud Protection Layer for ESG Operational
Content Shield Operational
90 days ago
100.0 % uptime
Today
US - Web Interface Operational
90 days ago
100.0 % uptime
Today
US - Content Filtering Operational
90 days ago
100.0 % uptime
Today
EU - Web Interface Operational
90 days ago
100.0 % uptime
Today
EU - Content Filtering Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
Data Inspector Operational
90 days ago
100.0 % uptime
Today
ECHOplatform Operational
Email Gateway Defense Operational
90 days ago
99.95 % uptime
Today
Mail Delivery Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
99.9 % uptime
Today
Email Security Gateway Appliance Operational
90 days ago
100.0 % uptime
Today
Email Processing Operational
90 days ago
100.0 % uptime
Today
Incident Response Operational
Dashboard UI Operational
Email Processing Operational
Impersonation Protection (formerly Sentinel) Operational
Email Processing Operational
Dashboard UI Operational
Message Archiver Operational
Cloud Replication Operational
Cloud Federated Search Operational
Security Awareness Training Operational
Support Phone System Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk Operational
APAC | nest1-view-au | au.viewarchive.com Operational
US | nest1-view-us | viewarchive.com Operational
US | im1-view-us | Operational
US | rack1-view-us | Operational
Vulnerability Manager/Vulnerability Remediation Service Operational
User Interface Operational
Scan Engine Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
WSA Service Test Operational
WAF Active DDoS Prevention Service Operational
Management Web UI Operational
Traffic Flow Operational
WAF-as-a-Service Operational
90 days ago
100.0 % uptime
Today
Configuration Propagation Operational
Traffic Processing Operational
Management Web UI Operational
Logging Operational
90 days ago
100.0 % uptime
Today
XDR Operational
90 days ago
100.0 % uptime
Today
XDR Dashboard Operational
90 days ago
100.0 % uptime
Today
XDR Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 2, 2026

No incidents reported today.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
Customers are unable to login to Email Gateway Defense User Interface in the India region
Resolved - This incident has been resolved.
Jan 31, 15:35 UTC
Monitoring - A fix has been implemented and we are monitoring.
Jan 31, 09:40 UTC
Investigating - We are currently investigating this outage in IN region.
Jan 31, 08:57 UTC
Jan 30, 2026

Unresolved incident: Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption.

Jan 29, 2026

Unresolved incident: Barracuda Backup Service Degradation (Japan).

Jan 28, 2026

No incidents reported.

Jan 27, 2026
WAF-as-a-Service Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Jan 27, 15:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 11:15 UTC
Scheduled - WAF-as-a-Service will be undergoing a routine maintenance for pushing regular upgrades for the underlying Azure infrastructure (for the West US region at this time). We are expecting no downtime or impact to traffic processing or log propagation during this maintenance.
Jan 27, 11:00 UTC
SecureEdge Maintenance
Completed - The scheduled maintenance has been completed.
Jan 27, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 11:00 UTC
Scheduled - We are adding new features to the SecureEdge platform.
No downtime is expected during the update and site devices will be unaffected during this process.
Jan 22, 10:43 UTC
SecureEdge Maintenance
Completed - The scheduled maintenance has been completed.
Jan 27, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 10:00 UTC
Scheduled - We are adding new features to the SecureEdge platform.
No downtime is expected during the update and site devices will be unaffected during this process.
Jan 26, 10:30 UTC
Jan 26, 2026

No incidents reported.

Jan 25, 2026
WAF-as-a-Service Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Jan 25, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 04:30 UTC
Scheduled - WAF-as-a-Service will be undergoing a scheduled maintenance for pushing regular upgrades for the underlying Azure infrastructure. We are expecting no downtime or impact to traffic processing or log propagation during this maintenance.
Jan 22, 07:10 UTC
Jan 24, 2026

No incidents reported.

Jan 23, 2026
Microsoft 365 mail delivery delays
Resolved - This incident has been resolved.
Jan 23, 14:14 UTC
Monitoring - Barracuda Networks is aware of reports of deferred email deliveries to Microsoft 365 (Exchange Online). Microsoft is currently returning a temporary error on inbound connections. Messages are queued by the sender's mail servers and will be retried automatically. Once Microsoft's service recovers, the messages should be delivered—no action needed from you. We're monitoring and will update when normal delivery resume. Status on Microsoft: status.cloud.microsoft
Jan 22, 19:50 UTC
Investigating - We're seeing deferred email deliveries to Microsoft 365 (Exchange Online). Microsoft is returning a temporary error on inbound connections. Messages are queued by the sender's mail servers and will be retried automatically. Once Microsoft's service recovers, the messages should be delivered—no action needed from you. We're monitoring and will update when normal delivery resumes. More info on Microsoft global status: status.cloud.microsoft
Jan 22, 19:49 UTC
Cloud to Cloud Backup Issue Affecting Customers in the North American Region
Resolved - This incident has been resolved.
Jan 23, 11:01 UTC
Monitoring - Due to an on-going Microsoft 365 service degradation, Cloud-to-Cloud Backup jobs are currently impacted. We are monitoring the situation and will resume normal operation as soon as possible.
Jan 22, 22:02 UTC
Jan 22, 2026
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

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