All Systems Operational

Activation Services Operational
Appliance Control Operational
90 days ago
100.0 % uptime
Today
Web Interface ? Operational
90 days ago
100.0 % uptime
Today
Device Connections Operational
Cloud backups ? Operational
Authentication Services Operational
Appliance Updates Operational
Backup Service Operational
Web Interface Operational
Email Alerts / Reports Operational
Offsite Transfers Operational
BarracudaCentral.org Operational
BarracudaONE Operational
90 days ago
100.0 % uptime
Today
BarracudaONE Web App Operational
90 days ago
100.0 % uptime
Today
Cloud Archiving Service Operational
Web Interface Operational
End-user Access Operational
Mail Processing Operational
Exchange Integration Operational
PST Import Operational
Retention Operational
Cloud to Cloud Backup Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
Office 365 Integration Operational
Cloud to Cloud Backups Operational
90 days ago
100.0 % uptime
Today
Cloud Control Operational
CloudGen Access Operational
90 days ago
100.0 % uptime
Today
API EU Operational
90 days ago
100.0 % uptime
Today
API US Operational
90 days ago
100.0 % uptime
Today
Enterprise Console EU Operational
90 days ago
100.0 % uptime
Today
Enterprise Console US Operational
90 days ago
100.0 % uptime
Today
CloudGen Firewall Operational
Advanced Threat Protection Operational
Web Categorization Service Operational
Download Portal ? Operational
Licensing Operational
Zero Touch Deployment (ZTD) ? Operational
SecureEdge Operational
90 days ago
99.97 % uptime
Today
Zero Touch Deployment (ZTD) Operational
90 days ago
100.0 % uptime
Today
Configuration Service Operational
90 days ago
99.86 % uptime
Today
Advanced Threat Protection Operational
90 days ago
100.0 % uptime
Today
Web Categorization Service Operational
90 days ago
100.0 % uptime
Today
Download Portal Operational
90 days ago
100.0 % uptime
Today
Licensing Operational
90 days ago
100.0 % uptime
Today
Edge Service EMEA ? Operational
90 days ago
100.0 % uptime
Today
Edge Service US ? Operational
90 days ago
100.0 % uptime
Today
Edge Service APAC ? Operational
90 days ago
100.0 % uptime
Today
Identity Management Operational
90 days ago
99.89 % uptime
Today
Reporting Service Operational
90 days ago
100.0 % uptime
Today
Cloud Protection Layer for ESG ? Operational
Content Shield Operational
90 days ago
100.0 % uptime
Today
US - Web Interface Operational
90 days ago
100.0 % uptime
Today
US - Content Filtering Operational
90 days ago
100.0 % uptime
Today
EU - Web Interface Operational
90 days ago
100.0 % uptime
Today
EU - Content Filtering Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
Data Inspector Operational
90 days ago
100.0 % uptime
Today
ECHOplatform Operational
Email Gateway Defense Operational
90 days ago
100.0 % uptime
Today
Mail Delivery ? Operational
90 days ago
100.0 % uptime
Today
User Interface ? Operational
90 days ago
100.0 % uptime
Today
Email Security Gateway Appliance Operational
90 days ago
100.0 % uptime
Today
Email Processing Operational
90 days ago
100.0 % uptime
Today
Incident Response Operational
Dashboard UI Operational
Email Processing Operational
Impersonation Protection (formerly Sentinel) Operational
Email Processing Operational
Dashboard UI Operational
Message Archiver Operational
Cloud Replication Operational
Cloud Federated Search Operational
Security Awareness Training Operational
Support Phone System Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk ? Operational
APAC | nest1-view-au | au.viewarchive.com ? Operational
US | nest1-view-us | viewarchive.com ? Operational
US | im1-view-us | ? Operational
US | rack1-view-us | ? Operational
Vulnerability Manager/Vulnerability Remediation Service Operational
User Interface ? Operational
Scan Engine ? Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
WSA Service Test Operational
WAF Active DDoS Prevention Service ? Operational
Management Web UI Operational
Traffic Flow Operational
WAF-as-a-Service Operational
90 days ago
100.0 % uptime
Today
Configuration Propagation ? Operational
Traffic Processing ? Operational
Management Web UI Operational
Logging ? Operational
90 days ago
100.0 % uptime
Today
XDR Operational
90 days ago
99.97 % uptime
Today
XDR Dashboard Operational
90 days ago
99.99 % uptime
Today
XDR Service Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

WAF-as-a-Service Infrastructure Maintenance Nov 10, 2025 07:00-11:00 UTC

WAF-as-a-Service will be undergoing a scheduled maintenance for pushing GeoIP definition updates for the 12.2 (New) datapath version. We are expecting no downtime or impact to traffic processing or log propagation during this maintenance.
Posted on Nov 07, 2025 - 13:47 UTC
Nov 9, 2025

No incidents reported today.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Completed - The scheduled maintenance has been completed.
Nov 6, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 19:00 UTC
Scheduled - We are adding new features to the SecureEdge Identity service platform. No downtime is expected during the update and site devices will be unaffected during this process.
Nov 5, 16:52 UTC
Nov 5, 2025

No incidents reported.

Nov 4, 2025
Completed - The scheduled maintenance has been completed.
Nov 4, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 10:00 UTC
Scheduled - We are adding new features to the SecureEdge platform.
No downtime is expected during the update and site devices will be unaffected during this process.

Nov 3, 14:49 UTC
Nov 3, 2025
Resolved - This incident has been resolved, and the XDR dashboard is now fully operational
Nov 3, 21:05 UTC
Monitoring - We have implemented a solution to resolve this issue and the XDR dashboard is up and running now. We will continue to monitor to ensure it is fully operational
Nov 3, 20:46 UTC
Identified - Barracuda XDR has encountered an issue with accessing the XDR dashboard (dashboard.skoutsecure.com). Our engineering team has identified the root cause as a constraint in infrastructure resource capacity and is diligently working on provisioning the necessary resources to resolve this issue. We understand the potential impact on your business operations and are fully committed to restoring full functionality as swiftly as possible.
Please be assured that this issue does not affect the ingestion of events or the detection of signals within the XDR platform. We will provide further updates once a solution has been implemented. Your patience and understanding during this time are greatly appreciated.

Nov 3, 20:35 UTC
Resolved - The mail processing delays have been resolved and normal mail flow has resumed.
Nov 3, 15:57 UTC
Monitoring - A fix has been implemented and mail flow is being monitored. We may continue to see some delays in mail processing.
Nov 3, 06:11 UTC
Identified - BCAS is currently experiencing mail processing delays in the APAC region.
Nov 3, 04:36 UTC
Nov 2, 2025

No incidents reported.

Nov 1, 2025
Resolved - This incident has been resolved, and the View Ticket function in the XDR dashboard is fully operational
Nov 1, 17:36 UTC
Monitoring - We have implemented a solution to resolve this issue and continue to observe the recovery of View Ticket function in the dashboard. We will continue to monitor and provide further updates in an hour
Nov 1, 17:19 UTC
Identified - Barracuda XDR has encountered an issue with View Ticket function from the dashboard, which could result to problem in viewing alerts from the dashboard. Our engineering team has identified the root cause and is diligently working to resolve the issue. We recognize the potential impact on your business operations and are fully committed to restoring full functionality as swiftly as possible. However, we would like to ensure that there is no impact to the events ingestion and signals detection in the XDR platform.
We will provide further updates once a solution has been implemented. We appreciate your patience and understanding during this time.

Nov 1, 14:05 UTC
Oct 31, 2025

No incidents reported.

Oct 30, 2025
Resolved - The impacted service has been recovered and fully operational. This incident has been resolved
Oct 30, 19:03 UTC
Update - The impacted service has been recovered.
Oct 30, 19:02 UTC
Monitoring - Barracuda XDR is currently experiencing an issue with the ingestion of O365 events, which may cause delays or events loss from 16:00 UTC due to Microsoft 365 service degradation (refer the below link). We are starting to see the recovery of o365 ingestion, however some customers may continue to experience degraded performance. We continue to monitor the service from upstream provider. Thank you for your patience and understanding.
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

Oct 29, 21:56 UTC
Resolved - This incident has been resolved.
Oct 30, 16:31 UTC
Monitoring - The Email Gateway Defense web interface issue has stabilized, and UI performance is back to normal. We are continuing to monitor.
Oct 30, 04:11 UTC
Investigating - We are investigating an issue that is affecting the Email Gateway Defense web interface. User interface performance may be affected by this issue.
Oct 29, 16:23 UTC
Resolved - This incident has been resolved.
Oct 30, 13:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 18:08 UTC
Investigating - We are investigating reports of slow or unsuccessful Cloud-to-Cloud Backup web interface loading, which is related to an issue with our upstream provider.
Oct 29, 17:08 UTC
Resolved - This incident has been resolved.
Oct 30, 13:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 20:33 UTC
Investigating - We are investigating reports of slow or unsuccessful Data Inspector web interface loading, which is related to an issue with our upstream provider.
Oct 29, 17:03 UTC
Completed - The scheduled maintenance has been completed.
Oct 30, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 10:01 UTC
Scheduled - Infrastructure configuration update.
No downtime is expected during the update and site devices will be unaffected during this process.

Oct 29, 10:03 UTC
Resolved - This incident has been resolved.
Oct 30, 12:45 UTC
Monitoring - Services appear to have recovered. We are continuing to monitor.
Oct 29, 19:31 UTC
Investigating - We are investigating reports of slow or unsuccessful Cloud Archiving Service web interface loading, which is related to an issue with our upstream provider.
Oct 29, 17:58 UTC
Completed - The scheduled maintenance has been completed.
Oct 30, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 10:00 UTC
Scheduled - We are performing maintenance on the Zero-Touch Platform. No downtime is expected during the update and site devices will be unaffected during this process.
Oct 27, 09:12 UTC
Resolved - This incident has been resolved.
Oct 30, 09:02 UTC
Monitoring - Services appear to have recovered. We are continuing to monitor
Oct 29, 19:19 UTC
Update - We are continuing to investigate this issue.
Oct 29, 19:17 UTC
Update - We are starting to see the recovery of the SecureEdge Manager services. Some customers may continue to experience downgraded performance.
Oct 29, 19:07 UTC
Update - We are experiencing issues with our upstream provider. We are continuing to investigate and working with them.
Oct 29, 16:32 UTC
Investigating - Experiencing issues with the SecurEdge Manager. We are working with the upstream provider. No impacts to user data.
Oct 29, 16:15 UTC
Oct 29, 2025
Oct 28, 2025
Completed - The scheduled maintenance has been completed.
Oct 28, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 16:00 UTC
Scheduled - We are adding new features to the SecureEdge Identity service platform. No downtime is expected during the update and site devices will be unaffected during this process.
Oct 27, 17:25 UTC
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.