Resolved -
This incident has been resolved.
Feb 13, 16:08 UTC
Update -
We are continuing to monitor for any further issues.
Feb 13, 16:06 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 11, 14:09 UTC
Update -
We are continuing to investigate this issue.
Feb 9, 16:23 UTC
Investigating -
Barracuda Cloud Archiving Service (BCAS) is currently experiencing an issue impacting message retrieval and export functionality for some customers, primarily in the EU and UK regions. Our engineers are actively working to restore normal service as quickly as possible.
We understand this has an impact on your business, and we are working with urgency to get you back up and running.
Feb 9, 16:21 UTC