Monitoring - A fix has been implemented and we are monitoring the results. We expect that it will take a few days for the data to be available as the system recovers.
Dec 02, 2025 - 20:37 UTC
Investigating - Incident Response is currently experiencing a delay in reporting and do not have data after November 28th. We are currently investigating and will update once the issue has been identified.
Dec 01, 2025 - 19:28 UTC
Resolved -
This incident has been resolved. There is no delay in processing at this time and systems are back to normal.
Dec 5, 19:23 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 4, 19:17 UTC
Update -
We are investigating an issue that is affecting journaling in the EMEA and APAC regions. Email journaling may be delayed by this issue. If you have detected a build up in journal queues, we appreciate your patience as we work to collect those emails.
Dec 4, 15:53 UTC
Investigating -
Partners and end customers in the EU and AU regions may see delays in processing mail.
Dec 4, 15:30 UTC
Resolved -
This incident has been resolved. Mailflow and deferral rates are back to nominal levels.
Nov 24, 16:30 UTC
Monitoring -
A fix has been implemented, and mailflow and deferral rates are recovering.
Nov 24, 15:08 UTC
Identified -
We've identified a problem with US mailflow that is currently resulting in degraded performance. We have identified the problem and are working on a resolution.
Nov 24, 14:34 UTC