We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process. Posted on
Dec 08, 2025 - 09:36 UTC
Resolved -
Reporting data is now all populated and available. We appreciate your patience as this issue was resolved and remdiated.
Dec 8, 19:40 UTC
Monitoring -
A fix has been implemented and we are monitoring the results. We expect that it will take a few days for the data to be available as the system recovers.
Dec 2, 20:37 UTC
Investigating -
Incident Response is currently experiencing a delay in reporting and do not have data after November 28th. We are currently investigating and will update once the issue has been identified.
Dec 1, 19:28 UTC
Resolved -
This incident has been resolved. There is no delay in processing at this time and systems are back to normal.
Dec 5, 19:23 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 4, 19:17 UTC
Update -
We are investigating an issue that is affecting journaling in the EMEA and APAC regions. Email journaling may be delayed by this issue. If you have detected a build up in journal queues, we appreciate your patience as we work to collect those emails.
Dec 4, 15:53 UTC
Investigating -
Partners and end customers in the EU and AU regions may see delays in processing mail.
Dec 4, 15:30 UTC