Barracuda Update and Subscription Platform

Incident Report for Barracuda Networks

Resolved

This incident has been resolved.

Posted Jan 17, 2018 - 16:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 17, 2018 - 15:19 UTC

Investigating

We are investigating a problem with our update and subscription platform that is returning erroneous results. Customers can expect that subscriptions to products will show up as expired or unavailable and license activation for products will not work (ex: NG Firewall).

Posted Jan 17, 2018 - 15:16 UTC