Major network outage

Incident Report for Barracuda Networks

Resolved

This incident has been resolved.

Posted Oct 12, 2017 - 19:37 UTC

Monitoring

We have identified a problem with our upstream carrier and it appears to have been resolved as of 17:19. We are continuing to monitor the situation for any ongoing impacts.

Posted Oct 12, 2017 - 18:22 UTC

Investigating

We are currently investigating this issue.

Posted Oct 12, 2017 - 17:57 UTC

This incident affected: Cloud Archiving Service (Web Interface, End-user Access, Mail Processing, Exchange Integration, PST Import), Web Security Service (Management Web UI, Traffic Processing, WSA Service Test), Backup Service (Web Interface, Email Alerts / Reports, Offsite Transfers), Appliance Control (Web Interface, Device Connections, Cloud backups), Message Archiver (Cloud Replication, Cloud Federated Search), and Cloud Control, Cloud Protection Layer for ESG.