{
  "page": {
    "id": "k481728pjqn6",
    "name": "Barracuda Networks",
    "url": "https://status.barracuda.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Activation Services","created_at":"2025-10-29T16:56:47.016Z","updated_at":"2026-07-27T14:26:41.366Z","position":1,"description":null,"showcase":false,"start_date":"2026-01-01T00:00:00.000Z","id":"cx3kylz163ks","group_id":null,"page_id":"k481728pjqn6"},{"status":"operational","name":"Appliance Control","created_at":"2017-07-06T20:49:29.041Z","updated_at":"2025-10-29T16:59:50.689Z","position":2,"description":null,"showcase":false,"start_date":null,"id":"p5z9pc1fpmtf","group_id":null,"page_id":"k481728pjqn6","components":["qhvd17cmvl69","kqgykw0zyryz","49lgd3zs7wbg"]},{"status":"operational","name":"Authentication Services","created_at":"2025-10-29T16:55:30.200Z","updated_at":"2026-07-31T18:02:46.397Z","position":3,"description":null,"showcase":false,"start_date":"2025-10-29T00:00:00.000Z","id":"n98sqps5gd0r","group_id":null,"page_id":"k481728pjqn6"},{"status":"operational","name":"Appliance Updates","created_at":"2017-06-21T21:32:43.066Z","updated_at":"2025-10-29T16:59:50.700Z","position":4,"description":null,"showcase":false,"start_date":null,"id":"r10s25j1pnhd","group_id":null,"page_id":"k481728pjqn6"},{"status":"operational","name":"Backup Service","created_at":"2015-02-03T22:26:34.799Z","updated_at":"2025-10-29T16:59:50.709Z","position":5,"description":null,"showcase":false,"start_date":null,"id":"7jwcx1qb1p4r","group_id":null,"page_id":"k481728pjqn6","components":["x29pmqtfn8q0","h8vrs02636m1","m0fxh0206534"]},{"status":"operational","name":"BarracudaCentral.org","created_at":"2015-09-11T16:16:35.609Z","updated_at":"2025-10-29T16:59:50.714Z","position":6,"description":null,"showcase":false,"start_date":null,"id":"nkwsfqfysdrn","group_id":null,"page_id":"k481728pjqn6"},{"status":"operational","name":"BarracudaONE","created_at":"2025-05-05T15:56:24.603Z","updated_at":"2025-10-29T16:59:50.724Z","position":7,"description":null,"showcase":false,"start_date":null,"id":"pc6x08x42px9","group_id":null,"page_id":"k481728pjqn6","components":["j53d19f1dk9z"]},{"status":"operational","name":"Cloud Archiving Service","created_at":"2017-05-24T19:20:25.557Z","updated_at":"2025-10-29T16:59:50.733Z","position":8,"description":null,"showcase":false,"start_date":null,"id":"zjvmy3yd0h85","group_id":null,"page_id":"k481728pjqn6","components":["1vz0xjnckpkw","z159y84xxqy9","7rbzpn9r2459","zmt0r5qjr4gs","js6dphympf01","q5g6c97cq77c"]},{"status":"operational","name":"Cloud to Cloud Backup","created_at":"2018-02-01T18:06:27.897Z","updated_at":"2025-10-29T16:59:50.742Z","position":9,"description":null,"showcase":false,"start_date":null,"id":"njldvvjzmg95","group_id":null,"page_id":"k481728pjqn6","components":["6ltgf023q5dd","5nwn2kxr9hyv","kfsvt0s0zv74"]},{"status":"operational","name":"Cloud Control","created_at":"2015-01-22T00:55:06.876Z","updated_at":"2025-10-29T16:59:50.747Z","position":10,"description":null,"showcase":false,"start_date":null,"id":"gw8lgv1cs3hc","group_id":null,"page_id":"k481728pjqn6"},{"status":"operational","name":"CloudGen Access","created_at":"2022-01-19T17:16:28.058Z","updated_at":"2025-10-29T16:59:50.756Z","position":11,"description":null,"showcase":false,"start_date":null,"id":"wy128d9nbx4j","group_id":null,"page_id":"k481728pjqn6","components":["4nhtt9x36mlt","qpkkhdwvgxd3","n7p0wy81ffyw","lf1hdzghv3t8"]},{"status":"operational","name":"CloudGen Firewall","created_at":"2017-05-22T21:02:22.477Z","updated_at":"2025-10-29T16:59:50.766Z","position":12,"description":null,"showcase":false,"start_date":null,"id":"pc5zqhvgljbk","group_id":null,"page_id":"k481728pjqn6","components":["df39r0sg7gfm","r21w3tw01nmh","2bnlj4lvxq94","dqn5rqxzt3qt","vjjjh541r35y"]},{"status":"operational","name":"SecureEdge","created_at":"2021-08-20T06:36:14.926Z","updated_at":"2025-10-29T16:59:50.778Z","position":13,"description":null,"showcase":false,"start_date":null,"id":"0k5366rdhjtd","group_id":null,"page_id":"k481728pjqn6","components":["x39gx9r3jmh5","xxvct4rx79dc","bj78gr5qh05f","8fmctgx7r4jp","gj0zjfxrwwgw","612q56x8n0v2","x3wp7yrgd6pf","bqbvk6gbn1dn","qc1yrylfc56p","96d303zjzk3g","1by4yb0lmxd5","tgxnk18zjk75","k526ygv7gxx1","h3wbzrbgqkwt","8h5yhryzwhvj","w0vr2yrxxtv5","764wyypbqn40","dtdnxhss6kmt","4k4zc6rzm18l","x2d074qk0ycl","n35x3yjbdbwh","1nf99bxx6w89","s48v02bg65f3","86dzf4xjh3k3","wvvcf4cctm4m","3wntyxqqdw4l","bdzb4vldlvh4","4p9stxvnzm1s","2788wmdcslfp","5mczkn4ywt27","dn0f67d91x44"]},{"status":"operational","name":"Cloud Protection Layer for ESG","created_at":"2017-10-03T15:30:33.847Z","updated_at":"2025-10-29T16:59:50.784Z","position":14,"description":"The cloud protection layer for email security gateways.","showcase":false,"start_date":null,"id":"qyplkqj4cnlb","group_id":null,"page_id":"k481728pjqn6"},{"status":"operational","name":"Content Shield","created_at":"2018-10-11T22:25:17.622Z","updated_at":"2025-10-29T16:59:50.792Z","position":15,"description":null,"showcase":false,"start_date":null,"id":"d4smjt4jkl12","group_id":null,"page_id":"k481728pjqn6","components":["kssvqll31pwp","0jf7gg8093dc","gd0g3bt8yfsf","j9smlf3rv4vd"]},{"status":"operational","name":"Corporate Website","created_at":"2016-03-29T19:51:55.406Z","updated_at":"2025-10-29T16:59:50.801Z","position":16,"description":null,"showcase":false,"start_date":null,"id":"1bfs56m06h6t","group_id":null,"page_id":"k481728pjqn6","components":["6fd6d8lclrcs","5w98yxwv97qr","3m9yjt9my0pg","1k552jscnbzr"]},{"status":"operational","name":"Data Inspector","created_at":"2025-06-09T14:51:09.299Z","updated_at":"2025-10-29T20:33:30.474Z","position":17,"description":null,"showcase":true,"start_date":"2025-06-09T00:00:00.000Z","id":"x7qv3q8k9w8v","group_id":null,"page_id":"k481728pjqn6"},{"status":"operational","name":"ECHOplatform","created_at":"2017-11-20T13:57:00.888Z","updated_at":"2026-04-18T17:59:49.003Z","position":18,"description":null,"showcase":false,"start_date":null,"id":"6fq0xryn9p23","group_id":null,"page_id":"k481728pjqn6"},{"status":"operational","name":"Email Gateway Defense","created_at":"2015-02-03T22:45:54.750Z","updated_at":"2025-10-29T16:59:50.821Z","position":19,"description":null,"showcase":false,"start_date":null,"id":"089fjh12nrlk","group_id":null,"page_id":"k481728pjqn6","components":["ypl6cy4mqptw","2hqj6bqtb86c"]},{"status":"operational","name":"Email Security Gateway Appliance","created_at":"2022-09-29T10:10:18.831Z","updated_at":"2025-10-29T16:59:50.831Z","position":20,"description":null,"showcase":false,"start_date":null,"id":"zl82jq292d1t","group_id":null,"page_id":"k481728pjqn6","components":["vht68dyfzwnl"]},{"status":"operational","name":"Incident Response","created_at":"2020-01-29T16:59:04.913Z","updated_at":"2025-10-29T16:59:50.840Z","position":21,"description":null,"showcase":false,"start_date":null,"id":"xlkgpnb9vg33","group_id":null,"page_id":"k481728pjqn6","components":["qhmssxyy1fs4","7fxz0hqh184v"]},{"status":"operational","name":"Impersonation Protection (formerly Sentinel)","created_at":"2020-01-09T04:38:31.056Z","updated_at":"2025-10-29T16:59:50.850Z","position":22,"description":null,"showcase":false,"start_date":null,"id":"5hg5cr9g7r8k","group_id":null,"page_id":"k481728pjqn6","components":["l61nhhpjtj8b","fymrh5yz0v06"]},{"status":"operational","name":"Message Archiver","created_at":"2017-05-24T18:49:11.160Z","updated_at":"2025-10-29T16:59:50.859Z","position":23,"description":null,"showcase":false,"start_date":null,"id":"h3wkxfjk2g16","group_id":null,"page_id":"k481728pjqn6","components":["d48trcrddcxl","jjtbm9f91s71"]},{"status":"operational","name":"Security Awareness Training","created_at":"2024-06-25T13:18:42.366Z","updated_at":"2026-07-07T13:21:36.628Z","position":24,"description":null,"showcase":false,"start_date":"2024-06-25T00:00:00.000Z","id":"bzwbyx7mdv6g","group_id":null,"page_id":"k481728pjqn6"},{"status":"operational","name":"Support Phone System","created_at":"2025-04-16T20:01:37.923Z","updated_at":"2025-10-29T16:59:50.871Z","position":25,"description":null,"showcase":false,"start_date":"2025-04-16T00:00:00.000Z","id":"qnlwjt4t7w11","group_id":null,"page_id":"k481728pjqn6"},{"status":"operational","name":"View - Cloud Email Archive","created_at":"2018-09-03T13:22:43.688Z","updated_at":"2025-10-29T16:59:50.879Z","position":26,"description":null,"showcase":false,"start_date":null,"id":"1j8z3lbf3v2n","group_id":null,"page_id":"k481728pjqn6","components":["lwdm1wjnkwss","jlqsjdsllhgl","m510f8n6rl8z","hj3zfhmpzywg","lx175pwtfwjf"]},{"status":"operational","name":"Vulnerability Manager/Vulnerability Remediation Service","created_at":"2019-07-29T16:02:38.368Z","updated_at":"2025-10-29T16:59:50.889Z","position":27,"description":null,"showcase":false,"start_date":null,"id":"m912hqt2bcxg","group_id":null,"page_id":"k481728pjqn6","components":["4d5gd8q4hp0j","3cjs9gsbfq98"]},{"status":"operational","name":"Web Security Service","created_at":"2016-08-24T03:10:49.947Z","updated_at":"2025-10-29T16:59:50.898Z","position":28,"description":null,"showcase":false,"start_date":null,"id":"vkcvmttrt8pn","group_id":null,"page_id":"k481728pjqn6","components":["nj6s5327rl6l","jsj25pv8pc4x","qdtgf47zdfb8"]},{"status":"operational","name":"WAF Active DDoS Prevention Service","created_at":"2017-11-05T10:51:08.782Z","updated_at":"2025-10-29T16:59:50.907Z","position":29,"description":"Barracuda Active DDoS Prevention protects customers from DDoS attacks by filtering out volumetric DDoS in the cloud.","showcase":false,"start_date":null,"id":"z4lrw2cpghnh","group_id":null,"page_id":"k481728pjqn6","components":["xd81m71blxmb","9nxjdxmc1dcy"]},{"status":"operational","name":"WAF-as-a-Service","created_at":"2018-11-30T06:00:02.043Z","updated_at":"2025-10-29T16:59:50.916Z","position":30,"description":null,"showcase":false,"start_date":null,"id":"kcbwsd0rm07m","group_id":null,"page_id":"k481728pjqn6","components":["hddn8v718cyq","sng9ff38jwzw","m8d43zytyzh1","wsp3m18564dr"]},{"status":"operational","name":"XDR","created_at":"2023-05-02T20:14:37.840Z","updated_at":"2025-10-29T16:59:50.925Z","position":31,"description":null,"showcase":false,"start_date":null,"id":"hlmy0sc6q2sc","group_id":null,"page_id":"k481728pjqn6","components":["5clkk4wxgk76","v5dmbrb17z7w"]}],
  "incidents": [{"name":"SecureEdge Maintenance","status":"scheduled","created_at":"2026-09-30T12:32:51.253Z","updated_at":"2026-09-30T12:32:51.350Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/4tbrjs1btygn","scheduled_for":"2026-10-01T10:00:00.000Z","scheduled_until":"2026-10-01T14:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-30T12:32:51.243Z","reminder_intervals":null,"id":"7wmsbfpvrn5d","page_id":"k481728pjqn6","incident_updates":[{"status":"scheduled","body":"We are adding new features to the SecureEdge platform.\nNo downtime is expected during the update and site devices will be unaffected during this process.","created_at":"2026-09-30T12:32:51.347Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-30T12:32:51.347Z","display_at":"2026-09-30T12:32:51.347Z","deliver_notifications":true,"tweet_id":null,"id":"l88tjzv3x4ly","incident_id":"7wmsbfpvrn5d","custom_tweet":null,"affected_components":[{"code":"xxvct4rx79dc","name":"SecureEdge - Configuration Service","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Configuration Service","created_at":"2021-07-01T14:21:19.352Z","updated_at":"2026-09-10T14:00:09.843Z","position":2,"description":null,"showcase":true,"start_date":"2021-06-30T00:00:00.000Z","id":"xxvct4rx79dc","page_id":"k481728pjqn6","group_id":"0k5366rdhjtd"}]},{"name":"Delay for NetSec Firewall Alerts for US-East and EU-West customers","status":"resolved","created_at":"2026-09-24T16:15:54.990Z","updated_at":"2026-09-25T19:53:42.595Z","monitoring_at":"2026-09-24T16:15:55.065Z","resolved_at":"2026-09-25T19:53:42.572Z","impact":"minor","shortlink":"https://stspg.io/0bk5lwk507gl","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-24T16:15:54.981Z","reminder_intervals":null,"id":"d5gpv793qqrm","page_id":"k481728pjqn6","incident_updates":[{"status":"resolved","body":"Processing is operating normally","created_at":"2026-09-25T19:53:42.572Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-25T19:53:42.572Z","display_at":"2026-09-25T19:53:42.572Z","deliver_notifications":true,"tweet_id":null,"id":"2y889t6ttb2b","incident_id":"d5gpv793qqrm","custom_tweet":null,"affected_components":[{"code":"v5dmbrb17z7w","name":"XDR - XDR Service","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"NetSec firewall alerts for us-east and eu-west customers developed a backlog. Processing resources have been added and the backlog is coming down.","created_at":"2026-09-24T16:15:55.065Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T16:15:55.065Z","display_at":"2026-09-24T16:15:55.065Z","deliver_notifications":true,"tweet_id":null,"id":"c07f7hkp669w","incident_id":"d5gpv793qqrm","custom_tweet":null,"affected_components":[{"code":"v5dmbrb17z7w","name":"XDR - XDR Service","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"XDR Service","created_at":"2023-05-02T20:14:58.464Z","updated_at":"2026-09-25T19:53:42.527Z","position":2,"description":null,"showcase":true,"start_date":"2023-05-02T00:00:00.000Z","id":"v5dmbrb17z7w","page_id":"k481728pjqn6","group_id":"hlmy0sc6q2sc"}]},{"name":"Firewall datasources alerts will be delayed for US, EU-West customers.","status":"resolved","created_at":"2026-09-22T14:22:10.950Z","updated_at":"2026-09-23T02:03:10.544Z","monitoring_at":"2026-09-22T14:22:11.044Z","resolved_at":"2026-09-23T02:03:10.529Z","impact":"minor","shortlink":"https://stspg.io/ncjz9c5rz4x4","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-22T14:22:10.938Z","reminder_intervals":null,"id":"h3tb87r1ql4t","page_id":"k481728pjqn6","incident_updates":[{"status":"resolved","body":"Backlog has been processed fully","created_at":"2026-09-23T02:03:10.529Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-23T02:03:10.529Z","display_at":"2026-09-23T02:03:10.529Z","deliver_notifications":true,"tweet_id":null,"id":"wynydmqsrx1m","incident_id":"h3tb87r1ql4t","custom_tweet":null,"affected_components":[{"code":"v5dmbrb17z7w","name":"XDR - XDR Service","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Firewall datasource alerts will be delayed for US, EU-West customers. We have mitigated the root-cause. The log backlog is being processed currently.","created_at":"2026-09-22T14:22:11.044Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T14:22:11.044Z","display_at":"2026-09-22T14:22:11.044Z","deliver_notifications":true,"tweet_id":null,"id":"k35rn756lkl3","incident_id":"h3tb87r1ql4t","custom_tweet":null,"affected_components":[{"code":"v5dmbrb17z7w","name":"XDR - XDR Service","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"XDR Service","created_at":"2023-05-02T20:14:58.464Z","updated_at":"2026-09-25T19:53:42.527Z","position":2,"description":null,"showcase":true,"start_date":"2023-05-02T00:00:00.000Z","id":"v5dmbrb17z7w","page_id":"k481728pjqn6","group_id":"hlmy0sc6q2sc"}]},{"name":"Inky log ingestion delay","status":"resolved","created_at":"2026-09-21T13:41:25.741Z","updated_at":"2026-09-22T14:22:55.599Z","monitoring_at":"2026-09-21T14:15:41.575Z","resolved_at":"2026-09-22T14:22:55.581Z","impact":"major","shortlink":"https://stspg.io/cx5m07vwfdl8","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-21T13:41:25.732Z","reminder_intervals":null,"id":"5y53hzrp55jf","page_id":"k481728pjqn6","incident_updates":[{"status":"resolved","body":"Service has been restored but engineering is still evaluating impact to log data during the outage time period.","created_at":"2026-09-22T14:22:55.581Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T14:22:55.581Z","display_at":"2026-09-22T14:22:55.581Z","deliver_notifications":true,"tweet_id":null,"id":"h7w1xq8p0rdy","incident_id":"5y53hzrp55jf","custom_tweet":null,"affected_components":[{"code":"v5dmbrb17z7w","name":"XDR - XDR Service","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"Log processing is recovered and the engineering team is researching log restoration.","created_at":"2026-09-21T14:15:41.575Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-21T14:15:41.575Z","display_at":"2026-09-21T14:15:41.575Z","deliver_notifications":true,"tweet_id":null,"id":"yp9fv204lr8z","incident_id":"5y53hzrp55jf","custom_tweet":null,"affected_components":[{"code":"v5dmbrb17z7w","name":"XDR - XDR Service","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Log ingestion for Inky has been delayed starting September 16. Our engineering team is working on recovery. Customers may be receiving log delay alerts caused by the issue.","created_at":"2026-09-21T13:41:25.818Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-21T13:41:25.818Z","display_at":"2026-09-21T13:41:25.818Z","deliver_notifications":true,"tweet_id":null,"id":"f426g3v2vbc4","incident_id":"5y53hzrp55jf","custom_tweet":null,"affected_components":[{"code":"v5dmbrb17z7w","name":"XDR - XDR Service","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"XDR Service","created_at":"2023-05-02T20:14:58.464Z","updated_at":"2026-09-25T19:53:42.527Z","position":2,"description":null,"showcase":true,"start_date":"2023-05-02T00:00:00.000Z","id":"v5dmbrb17z7w","page_id":"k481728pjqn6","group_id":"hlmy0sc6q2sc"}]},{"name":"O365 log ingestion issue impacting some accounts with delay and log degradation alerts.","status":"resolved","created_at":"2026-09-18T15:49:49.995Z","updated_at":"2026-09-20T02:51:34.555Z","monitoring_at":"2026-09-19T12:35:55.522Z","resolved_at":"2026-09-20T02:51:34.540Z","impact":"major","shortlink":"https://stspg.io/sqkd9mnxdc7v","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-18T15:49:49.986Z","reminder_intervals":null,"id":"vcpyvtdsrybm","page_id":"k481728pjqn6","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-20T02:51:34.540Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-20T02:51:34.540Z","display_at":"2026-09-20T02:51:34.540Z","deliver_notifications":true,"tweet_id":null,"id":"n89kvk18fn3x","incident_id":"vcpyvtdsrybm","custom_tweet":null,"affected_components":[{"code":"v5dmbrb17z7w","name":"XDR - XDR Service","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Backlogs have been processed and we are verifying recovery is complete","created_at":"2026-09-19T12:35:55.522Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-19T12:35:55.522Z","display_at":"2026-09-19T12:35:55.522Z","deliver_notifications":true,"tweet_id":null,"id":"7pq4vv7d310j","incident_id":"vcpyvtdsrybm","custom_tweet":null,"affected_components":[{"code":"v5dmbrb17z7w","name":"XDR - XDR Service","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Microsoft had a service issue on Sept-13 under advisory [MO1471241] which caused a backlog of logs.  After restoration of MS service, the age and volumes of logs caused complications for XDR backend processing. Processing is now recovering. Affected customers may receive alerts based on older data.","created_at":"2026-09-18T18:26:00.601Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-18T18:26:00.601Z","display_at":"2026-09-18T18:26:00.601Z","deliver_notifications":true,"tweet_id":null,"id":"1b72bg7h8nmh","incident_id":"vcpyvtdsrybm","custom_tweet":null,"affected_components":[{"code":"v5dmbrb17z7w","name":"XDR - XDR Service","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are experiencing an O365 log ingestion issue impacting some proportion of accounts.  The affected customers have not receiving logs for the past 3 days and are seeing log degradation tickets.  SRE and Data Engineering teams are actively troubleshooting the issue.","created_at":"2026-09-18T15:49:50.071Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-18T15:49:50.071Z","display_at":"2026-09-18T15:49:50.071Z","deliver_notifications":true,"tweet_id":null,"id":"jsj0g8gf9gbs","incident_id":"vcpyvtdsrybm","custom_tweet":null,"affected_components":[{"code":"v5dmbrb17z7w","name":"XDR - XDR Service","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"XDR Service","created_at":"2023-05-02T20:14:58.464Z","updated_at":"2026-09-25T19:53:42.527Z","position":2,"description":null,"showcase":true,"start_date":"2023-05-02T00:00:00.000Z","id":"v5dmbrb17z7w","page_id":"k481728pjqn6","group_id":"hlmy0sc6q2sc"}]},{"name":"XDR log processing for o365 and email protection is affected by an outage.","status":"resolved","created_at":"2026-09-16T17:42:50.337Z","updated_at":"2026-09-16T20:58:16.946Z","monitoring_at":"2026-09-16T18:20:33.968Z","resolved_at":"2026-09-16T20:58:16.929Z","impact":"major","shortlink":"https://stspg.io/x943f4djhpj7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-16T17:42:50.326Z","reminder_intervals":null,"id":"46r655cpk9x5","page_id":"k481728pjqn6","incident_updates":[{"status":"resolved","body":"Operation is back to normal.  Some events are delayed as previously noted.","created_at":"2026-09-16T20:58:16.929Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-16T20:58:16.929Z","display_at":"2026-09-16T20:58:16.929Z","deliver_notifications":true,"tweet_id":null,"id":"3r09xvvthxw4","incident_id":"46r655cpk9x5","custom_tweet":null,"affected_components":[{"code":"v5dmbrb17z7w","name":"XDR - XDR Service","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"Data flow and real time alerting has been restored. Event detection on the data from approximately 16:00 to 18:00 GMT may be delayed.","created_at":"2026-09-16T18:20:33.968Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-16T18:20:33.968Z","display_at":"2026-09-16T18:20:33.968Z","deliver_notifications":true,"tweet_id":null,"id":"jgrcs2g5rlnm","incident_id":"46r655cpk9x5","custom_tweet":null,"affected_components":[{"code":"v5dmbrb17z7w","name":"XDR - XDR Service","old_status":"partial_outage","new_status":"degraded_performance"}]},{"status":"investigating","body":"Engineering teams are working on resolution.","created_at":"2026-09-16T17:42:50.429Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-16T17:42:50.429Z","display_at":"2026-09-16T17:42:50.429Z","deliver_notifications":true,"tweet_id":null,"id":"cdzlcz9bm7y5","incident_id":"46r655cpk9x5","custom_tweet":null,"affected_components":[{"code":"v5dmbrb17z7w","name":"XDR - XDR Service","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"XDR Service","created_at":"2023-05-02T20:14:58.464Z","updated_at":"2026-09-25T19:53:42.527Z","position":2,"description":null,"showcase":true,"start_date":"2023-05-02T00:00:00.000Z","id":"v5dmbrb17z7w","page_id":"k481728pjqn6","group_id":"hlmy0sc6q2sc"}]},{"name":"Customers in the US, India, and Australia are experiencing issues when redelivering quarantined inbound and outbound emails in the Email Gateway Defense UI.","status":"resolved","created_at":"2026-09-15T06:44:52.688Z","updated_at":"2026-09-15T16:39:32.510Z","monitoring_at":"2026-09-15T13:04:45.613Z","resolved_at":"2026-09-15T16:39:32.495Z","impact":"major","shortlink":"https://stspg.io/tq2r7jyvd3sf","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-15T06:44:52.679Z","reminder_intervals":null,"id":"v01f02s2p1zp","page_id":"k481728pjqn6","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-15T16:39:32.495Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-15T16:39:32.495Z","display_at":"2026-09-15T16:39:32.495Z","deliver_notifications":true,"tweet_id":null,"id":"4457yfbfd8w1","incident_id":"v01f02s2p1zp","custom_tweet":null,"affected_components":[{"code":"2hqj6bqtb86c","name":"Email Gateway Defense - User Interface","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2026-09-15T13:05:34.607Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-15T13:05:34.607Z","display_at":"2026-09-15T13:05:34.607Z","deliver_notifications":true,"tweet_id":null,"id":"nljx9hnzh6pq","incident_id":"v01f02s2p1zp","custom_tweet":null,"affected_components":[{"code":"2hqj6bqtb86c","name":"Email Gateway Defense - User Interface","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-09-15T13:04:45.613Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-15T13:04:45.613Z","display_at":"2026-09-15T13:04:45.613Z","deliver_notifications":true,"tweet_id":null,"id":"wcr728vv5p81","incident_id":"v01f02s2p1zp","custom_tweet":null,"affected_components":[{"code":"2hqj6bqtb86c","name":"Email Gateway Defense - User Interface","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-09-15T06:44:52.755Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-15T06:44:52.755Z","display_at":"2026-09-15T06:44:52.755Z","deliver_notifications":true,"tweet_id":null,"id":"9ht4cn3w5ldk","incident_id":"v01f02s2p1zp","custom_tweet":null,"affected_components":[{"code":"2hqj6bqtb86c","name":"Email Gateway Defense - User Interface","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"User Interface","created_at":"2018-04-10T23:44:35.890Z","updated_at":"2026-09-15T16:39:32.458Z","position":9,"description":"All features and services related to the web user interface which includes mail re-delivery, the message log, the ATP log, and the encryption portal.","showcase":true,"start_date":null,"id":"2hqj6bqtb86c","page_id":"k481728pjqn6","group_id":"089fjh12nrlk"}]},{"name":"SecureEdge Maintenance","status":"completed","created_at":"2026-09-07T12:44:52.558Z","updated_at":"2026-09-10T14:00:10.051Z","monitoring_at":null,"resolved_at":"2026-09-10T14:00:09.972Z","impact":"maintenance","shortlink":"https://stspg.io/pv6rkdv8bgvk","scheduled_for":"2026-09-10T10:00:00.000Z","scheduled_until":"2026-09-10T14:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-10T09:00:28.461Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-07T12:44:52.546Z","reminder_intervals":null,"id":"pbk1t2m556m3","page_id":"k481728pjqn6","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-10T14:00:09.972Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T14:00:09.972Z","display_at":"2026-09-10T14:00:09.972Z","deliver_notifications":true,"tweet_id":null,"id":"h01wxng168lw","incident_id":"pbk1t2m556m3","custom_tweet":null,"affected_components":[{"code":"xxvct4rx79dc","name":"SecureEdge - Configuration Service","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-10T10:00:08.292Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T10:00:08.292Z","display_at":"2026-09-10T10:00:08.292Z","deliver_notifications":true,"tweet_id":null,"id":"1mcp8rf6hcy3","incident_id":"pbk1t2m556m3","custom_tweet":null,"affected_components":[{"code":"xxvct4rx79dc","name":"SecureEdge - Configuration Service","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-10T09:00:28.217Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T09:00:28.217Z","display_at":"2026-09-10T09:00:28.217Z","deliver_notifications":true,"tweet_id":null,"id":"jyscbpz0qhby","incident_id":"pbk1t2m556m3","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We are adding new features to the SecureEdge platform.\nNo downtime is expected during the update and site devices will be unaffected during this process.","created_at":"2026-09-07T12:44:52.636Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-07T12:44:52.636Z","display_at":"2026-09-07T12:44:52.636Z","deliver_notifications":true,"tweet_id":null,"id":"ljw742zdmjvg","incident_id":"pbk1t2m556m3","custom_tweet":null,"affected_components":[{"code":"xxvct4rx79dc","name":"SecureEdge - Configuration Service","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Configuration Service","created_at":"2021-07-01T14:21:19.352Z","updated_at":"2026-09-10T14:00:09.843Z","position":2,"description":null,"showcase":true,"start_date":"2021-06-30T00:00:00.000Z","id":"xxvct4rx79dc","page_id":"k481728pjqn6","group_id":"0k5366rdhjtd"}]},{"name":"Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages","status":"resolved","created_at":"2026-09-04T15:43:10.416Z","updated_at":"2026-09-04T19:39:29.284Z","monitoring_at":"2026-09-04T16:55:14.526Z","resolved_at":"2026-09-04T19:39:29.269Z","impact":"minor","shortlink":"https://stspg.io/lt5jz4m36bnd","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-04T15:43:10.396Z","reminder_intervals":null,"id":"m29gfllc6qjy","page_id":"k481728pjqn6","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-04T19:39:29.269Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-04T19:39:29.269Z","display_at":"2026-09-04T19:39:29.269Z","deliver_notifications":true,"tweet_id":null,"id":"8jrmjlk7skjl","incident_id":"m29gfllc6qjy","custom_tweet":null,"affected_components":[{"code":"7fxz0hqh184v","name":"Incident Response - Email Processing","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-09-04T16:55:14.526Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-04T16:55:14.526Z","display_at":"2026-09-04T16:55:14.526Z","deliver_notifications":true,"tweet_id":null,"id":"bt828qrl07bt","incident_id":"m29gfllc6qjy","custom_tweet":null,"affected_components":[{"code":"7fxz0hqh184v","name":"Incident Response - Email Processing","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-09-04T15:43:10.541Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-04T15:43:10.541Z","display_at":"2026-09-04T15:43:10.541Z","deliver_notifications":true,"tweet_id":null,"id":"57n4392jh9rj","incident_id":"m29gfllc6qjy","custom_tweet":null,"affected_components":[{"code":"7fxz0hqh184v","name":"Incident Response - Email Processing","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Email Processing","created_at":"2020-01-29T16:59:04.923Z","updated_at":"2026-09-04T19:39:29.234Z","position":2,"description":null,"showcase":false,"start_date":null,"id":"7fxz0hqh184v","page_id":"k481728pjqn6","group_id":"xlkgpnb9vg33"}]},{"name":"SecureEdge Maintenance","status":"completed","created_at":"2026-09-01T11:57:27.320Z","updated_at":"2026-09-03T11:00:15.726Z","monitoring_at":null,"resolved_at":"2026-09-03T11:00:14.988Z","impact":"maintenance","shortlink":"https://stspg.io/dpcdnfl5kwmw","scheduled_for":"2026-09-03T10:00:00.000Z","scheduled_until":"2026-09-03T11:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-03T09:00:14.194Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-01T11:57:27.308Z","reminder_intervals":null,"id":"sphvc68l8hlk","page_id":"k481728pjqn6","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-03T11:00:14.988Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T11:00:14.988Z","display_at":"2026-09-03T11:00:14.988Z","deliver_notifications":true,"tweet_id":null,"id":"wxy5m4tcq5px","incident_id":"sphvc68l8hlk","custom_tweet":null,"affected_components":[{"code":"xxvct4rx79dc","name":"SecureEdge - Configuration Service","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-03T10:00:08.081Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T10:00:08.081Z","display_at":"2026-09-03T10:00:08.081Z","deliver_notifications":true,"tweet_id":null,"id":"rbv834pmjgfm","incident_id":"sphvc68l8hlk","custom_tweet":null,"affected_components":[{"code":"xxvct4rx79dc","name":"SecureEdge - Configuration Service","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-03T09:00:13.964Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T09:00:13.964Z","display_at":"2026-09-03T09:00:13.964Z","deliver_notifications":true,"tweet_id":null,"id":"004cnrysz188","incident_id":"sphvc68l8hlk","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We are adding new features to the SecureEdge platform.\nNo downtime is expected during the update and site devices will be unaffected during this process.","created_at":"2026-09-01T11:57:27.403Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T11:57:27.403Z","display_at":"2026-09-01T11:57:27.403Z","deliver_notifications":true,"tweet_id":null,"id":"k36hw05l305k","incident_id":"sphvc68l8hlk","custom_tweet":null,"affected_components":[{"code":"xxvct4rx79dc","name":"SecureEdge - Configuration Service","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Configuration Service","created_at":"2021-07-01T14:21:19.352Z","updated_at":"2026-09-10T14:00:09.843Z","position":2,"description":null,"showcase":true,"start_date":"2021-06-30T00:00:00.000Z","id":"xxvct4rx79dc","page_id":"k481728pjqn6","group_id":"0k5366rdhjtd"}]},{"name":"XDR Dashboard unavailable","status":"resolved","created_at":"2026-09-02T17:31:29.195Z","updated_at":"2026-09-02T20:54:56.085Z","monitoring_at":"2026-09-02T18:10:20.264Z","resolved_at":"2026-09-02T20:54:56.069Z","impact":"critical","shortlink":"https://stspg.io/ql0v5ymblm79","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-02T17:31:29.183Z","reminder_intervals":null,"id":"jd61cclkbsfy","page_id":"k481728pjqn6","incident_updates":[{"status":"resolved","body":"This incident is resolved","created_at":"2026-09-02T20:54:56.069Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T20:54:56.069Z","display_at":"2026-09-02T20:54:56.069Z","deliver_notifications":true,"tweet_id":null,"id":"kyydktjyjyyz","incident_id":"jd61cclkbsfy","custom_tweet":null,"affected_components":[{"code":"5clkk4wxgk76","name":"XDR - XDR Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Logins and operation are currently restored and we will be monitoring to ensure root cause has been addressed.","created_at":"2026-09-02T18:10:20.264Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T18:10:20.264Z","display_at":"2026-09-02T18:10:20.264Z","deliver_notifications":true,"tweet_id":null,"id":"vxh6qw4yftc7","incident_id":"jd61cclkbsfy","custom_tweet":null,"affected_components":[{"code":"5clkk4wxgk76","name":"XDR - XDR Dashboard","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"We are investigating a login issue.  The problem appears to be intermittent.","created_at":"2026-09-02T17:44:47.254Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T17:44:47.254Z","display_at":"2026-09-02T17:44:47.254Z","deliver_notifications":false,"tweet_id":null,"id":"ggy7pz01xms6","incident_id":"jd61cclkbsfy","custom_tweet":null,"affected_components":[{"code":"5clkk4wxgk76","name":"XDR - XDR Dashboard","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"The team is investigating","created_at":"2026-09-02T17:31:29.282Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T17:31:29.282Z","display_at":"2026-09-02T17:31:29.282Z","deliver_notifications":true,"tweet_id":null,"id":"ng9lcw6sfsjg","incident_id":"jd61cclkbsfy","custom_tweet":null,"affected_components":[{"code":"5clkk4wxgk76","name":"XDR - XDR Dashboard","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"XDR Dashboard","created_at":"2023-05-02T20:14:37.865Z","updated_at":"2026-09-02T18:10:20.224Z","position":1,"description":null,"showcase":true,"start_date":"2023-05-02T00:00:00.000Z","id":"5clkk4wxgk76","page_id":"k481728pjqn6","group_id":"hlmy0sc6q2sc"}]}]
}