WAF-as-a-Service: Customers using Account-Takeover capabilities (included as part of the Bot Protection solution) are currently facing intermittent issues due to an ongoing incident. This is currently being investigated.

Incident Report for Barracuda Networks

Resolved

The ATI services related to Account Takeover Protection are back to normal and the issue has been resolved.
Posted Feb 23, 2025 - 08:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 21, 2025 - 06:49 UTC

Update

We are currently experiencing high traffic volumes, which are impacting response times for the ATO service. Some intermittent delays have been observed, and our team is actively monitoring system performance to ensure stability. To mitigate the impact, additional servers are being scaled up, and we will provide updates as we work to resolve the issue.
Posted Feb 21, 2025 - 05:48 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 20, 2025 - 13:45 UTC

Investigating

We are currently investigating this issue.
Posted Feb 20, 2025 - 07:44 UTC
This incident affected: WAF-as-a-Service (Traffic Processing).