Resolved -
This incident has been resolved.
Jan 8, 19:40 UTC
Update -
The issue has been resolved. Please note: It may take up to 24-48 hours to process the backlog.
Jan 8, 19:40 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 8, 13:24 UTC
Identified -
The issue has been identified and we are working on a fix. In the meanwhile, please keep in mind that all of your data is being ingested in real time, only the processing is delayed. We appreciate your patience.
Jan 8, 00:07 UTC
Investigating -
Mail processing is delayed in the AWS EU region affecting switched tenants. Mail is still being ingested, and all data will be available once resolved.
Jan 7, 20:48 UTC