In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 2026 - 03:30 UTC
Scheduled - During this period, BAC application will not be available (Cloud backup and BAC web interface will be down). We recommend planning your activities around the maintenance window accordingly. CPL/ATP services are not expected to be impacted.
Normal operations will resume once the maintenance is completed.
Feb 13, 202603:30-07:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 2026 - 14:09 UTC
Update - We are continuing to investigate this issue.
Feb 09, 2026 - 16:23 UTC
Investigating - Barracuda Cloud Archiving Service (BCAS) is currently experiencing an issue impacting message retrieval and export functionality for some customers, primarily in the EU and UK regions. Our engineers are actively working to restore normal service as quickly as possible. We understand this has an impact on your business, and we are working with urgency to get you back up and running.
Feb 09, 2026 - 16:21 UTC
Monitoring - There was a previous incident on 06 Feb 2026 which is resolved.
However to fully validate the resolution, all file share data for the affected customers was re-queued to replicate to the Barracuda Cloud. This did not re-queue all data only the the data that was not replicated as a result of the incident.
Customer will see a discrepancy in the replication queue size until the validation check completes.
Feb 09, 2026 - 15:50 UTC
Completed -
The scheduled maintenance has been completed.
Feb 12, 17:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 16:30 UTC
Scheduled -
We are doing a maintenance update to the SecureEdge platform. Provisioning of EdgeService may experience some down time during this time.
Feb 12, 16:30 UTC
Resolved -
This incident has been resolved.
Feb 11, 15:06 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 10, 20:20 UTC
Identified -
Incident Response is currently experiencing an issue that is impacting the ability to create incidents and remediate emails. These issues may result in errors when viewing emails, searching for emails, and creating incidents within the Incident Response platform.
Feb 10, 17:27 UTC
Resolved -
This incident has been resolved.
Feb 10, 23:10 UTC
Monitoring -
A provider issue is resulting in intermittent web interface access problems for some customers on IP/IR. We've been notified that the issue has resolved and access should return to normal shortly.
Feb 10, 22:30 UTC
Resolved -
This incident has been resolved.
Feb 10, 13:34 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 9, 20:46 UTC
Investigating -
We are investigating a small number of long-running backup jobs in the US. This may also affect the next scheduled backup job.
Feb 9, 14:38 UTC
Feb 9, 2026
Unresolved incident: Barracuda Backup Service (Japan).
Completed -
The scheduled maintenance has been completed.
Feb 8, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 03:30 UTC
Scheduled -
WAF-as-a-Service will be undergoing a routine maintenance for transferring hosted domains from our current DNS provider to a Barracuda-managed third-party provider for more resilience and stability. The domain configurations would however remain the same and we are expecting no downtime or impact to traffic processing or log propagation during this maintenance.
Feb 4, 07:46 UTC
Resolved -
This incident has been resolved
Feb 6, 16:54 UTC
Monitoring -
A fix has been implemented and we are currently monitoring the results
Feb 2, 13:54 UTC
Identified -
We have identified an issue that is affecting a set number of customers in the Japan region. We are actively working to resolve the issue, continue to check this page for more updates.
This issue will affect the following components: - Customers with File Share backups configured cannot see their File Share data in the Restore browser - Replication for File Share data has not occurred since 3 AM UTC on January 27. This will cause the replication queue age to grow in the dashboard. - Customers may also receive an email notification regarding their replication queue age. - Customers will be unable to make configuration changes
Jan 29, 14:32 UTC
Completed -
The scheduled maintenance has been completed.
Feb 5, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 10:00 UTC
Scheduled -
We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.
Feb 3, 10:22 UTC
Resolved -
This incident has been resolved.
Feb 4, 14:36 UTC
Monitoring -
We have fix in place and are currently monitoring, however some actions such as search and reporting may result in errors as the system recovers.
Feb 3, 18:30 UTC
Resolved -
This incident has been resolved.
Feb 2, 10:09 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 30, 16:35 UTC
Identified -
The root cause for the incident has been identified, and remediation changes are now in place.
Jan 30, 07:58 UTC
Investigating -
We are aware that some customers are encountering cloud backup failures with the message “File upload failed.”The Barracuda team is investigating this issue and working to deliver a resolution for the same at the earliest.
Affected services: Cloud backups
Jan 29, 12:08 UTC