All Systems Operational
Appliance Control Operational
Web Interface   Operational
Device Connections   Operational
Cloud backups   Operational
Appliance Updates   Operational
Backup Service Operational
Web Interface   Operational
Email Alerts / Reports   Operational
Offsite Transfers   Operational
Cloud to Cloud Backup Operational
Web Interface   Operational
Office 365 Integration   Operational
BarracudaCentral.org   Operational
Cloud Archiving Service Operational
Web Interface   Operational
End-user Access   Operational
Mail Processing   Operational
Exchange Integration   Operational
PST Import   Operational
Cloud Control   Operational
Cloud Protection Layer for ESG   ? Operational
Content Shield Operational
Web Interface   Operational
Content Filtering   Operational
Corporate Website Operational
Campus   Operational
Blog   Operational
www   Operational
Community   Operational
ECHOplatform   Operational
Email Security Service Operational
Mail Delivery   ? Operational
User Interface   ? Operational
Message Archiver Operational
Cloud Replication   Operational
Cloud Federated Search   Operational
CloudGen Firewall Operational
Advanced Threat Protection   Operational
Web Categorization Service   Operational
Download Portal   ? Operational
Licensing   Operational
Zero Touch Deployment (ZTD)   ? Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk   ? Operational
APAC | nest1-view-au | au.viewarchive.com   ? Operational
US | nest1-view-us | viewarchive.com   ? Operational
US | nest2-view-us | us.viewarchive.com   ? Operational
US | rack1-view-us |   ? Operational
Web Security Service Operational
Management Web UI   Operational
Traffic Processing   Operational
WSA Service Test   Operational
WAF Active DDoS Prevention Service ? Operational
Management Web UI   Operational
Traffic Flow   Operational
WAF-as-a-Service Operational
Configuration Propagation   ? Operational
Traffic Processing   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Appliance Control Scheduled Maintenance Jan 22, 12:00-13:00 UTC
On 01-22-2019 beginning at 1200 UTC and scheduled to complete at 1300 UTC, Barracuda Networks will be performing server maintenance on the Appliance Control Service, BAC, to improve overall system health and performance. During this time, the indicated products and service may see brief interruptions and degraded performance. We apologize for any inconvenience this may cause.
Posted on Jan 18, 22:48 UTC
Barracuda Backup Reporting Maintenance - US Region Jan 26, 15:00-23:00 UTC
On Saturday January 26th, between the hours of 10:00a ET and 6:00p ET, Barracuda will be performing maintenance on the Barracuda Backup reporting system in the US region. During this time, the following product functionality may be affected:
* Status page / dashboard
* Transfer efficiency graph
* Transfer remaining graph
* Advanced graphs

Other product functionality, including backup, replication, and restore will not be affected during this time. Once maintenance is complete, the affected reporting functionality will be restored.
Posted on Jan 11, 21:34 UTC
Past Incidents
Jan 22, 2019

No incidents reported today.

Jan 21, 2019
Scheduled maintance for Cloud-to-Cloud Backup in the US Region on Jan 21st, 2019 beginning at 20:30 UTC and scheduled to complete at 21:00 UTC
Completed - The scheduled maintenance has been completed.
Jan 21, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 20:30 UTC
Scheduled - On Jan 21st, 2019 beginning at 20:30 UTC and scheduled to complete at 21:00 UTC, Barracuda Networks will be performing maintenance on our networking infrastructure in the US region. During this time, ongoing backup jobs will be paused for several minutes and will resume as soon as maintenance is completed. We apologize for any inconvenience this may cause.
Jan 21, 18:24 UTC
Essentials - Message Log - US Region
Resolved - This incident has been resolved.
Jan 21, 17:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 15:49 UTC
Investigating - Some message logs for US customers are not updating.
Jan 21, 14:52 UTC
Cloud to Cloud Backup Issue Affecting Customers in the US Region
Resolved - This incident has been resolved.
Jan 21, 14:54 UTC
Monitoring - A fix has been implemented and we are monitoring the status. Delayed backup jobs may take some time to fully catch up.
Jan 17, 14:04 UTC
Identified - Some Cloud to Cloud Backup customers in the US region are experiencing delayed or failed backups. We are working on resolving this issue.
Jan 16, 19:49 UTC
Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019
Delayed Outbound Mail Delivery in US Region
Resolved - This incident has been resolved.
Jan 18, 17:34 UTC
Investigating - Beginning on 1/18/2019 @ 7:30AM PST, Barracuda noticed issues with Outbound Mail Delivery in our Email Security Service for Essentials. We are actively investigating and working towards a resolution.

No other components of the email security services are noted at this time. We apologize for any inconvenience this may be causing.
Jan 18, 16:19 UTC
Jan 16, 2019
Delayed notification in message re-delivery US region
Resolved - We have confirmed that service has been fully restored. Please contact support if you experience any further issues.
Jan 16, 18:49 UTC
Monitoring - We have fixed the issue and are monitoring the email security service closely.
Jan 16, 17:55 UTC
Identified - We have identified the issues affecting mail re-deliveryand are working on a fix.
Jan 15, 23:02 UTC
Update - We are continuing to investigate this issue.
Jan 15, 21:46 UTC
Investigating - Customers may observe delays in message re-delivery from the UI in the US region of our Email Security Service. We are actively investigating and working towards a resolution. We apologize for any inconvenience this may be causing.
Jan 15, 21:45 UTC
Cloud to Cloud Backup Issue Affecting Customers in the US Region
Resolved - Was a duplicate of incident-bbs-9
Jan 16, 18:28 UTC
Update - We are continuing to work on a fix for this issue.
Jan 16, 18:24 UTC
Update - This was a duplicate issue of incident-bbs-8
Jan 16, 18:23 UTC
Update - We are continuing to work on a fix for this issue.
Jan 16, 18:23 UTC
Update - We are continuing to work on a fix for this issue.
Jan 16, 18:02 UTC
Identified - Some Cloud to Cloud Backup customers in the US region are experiencing delayed or failed backups. We are working on resolving this issue.
Jan 15, 17:24 UTC
Jan 15, 2019
ESS Web UI degraded performance in the US Region
Resolved - This incident has been resolved.
Jan 15, 23:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 23:33 UTC
Investigating - Beginning on 2019-01-14 @ 5:19AM PST, Barracuda noticed WebUI issues in our Email Security Service for Essentials. We are actively investigating and working towards a resolution.

No other components of the email security services are affected. We apologize for any inconvenience this may be causing.
Jan 14, 15:43 UTC
Cloud to Cloud Backup Issue Affecting Customers in the US and UK Region
Resolved - This incident has been resolved!
Jan 15, 16:46 UTC
Update - A fix has been implemented and we are monitoring the results.
Jan 10, 02:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 9, 22:24 UTC
Identified - We have identified an issue that is affecting Cloud-to-Cloud Backup customers in the UK Region. Backup and restore functionality may be affected by this issue.
Jan 9, 18:49 UTC
Jan 13, 2019

No incidents reported.

Jan 12, 2019
ESS UK Region is experiencing intermittent connectivity issues.
Resolved - This incident has been resolved.
Jan 12, 04:29 UTC
Investigating - Beginning on 2019-01-11 @ 5:59PM PST, Barracuda noticed issues with network connectivity for some of our Email Security Service for Essentials services in the UK region. We are actively investigating and working towards a resolution.

We apologize for any inconvenience this may be causing.
Jan 12, 02:34 UTC
Jan 11, 2019

No incidents reported.

Jan 9, 2019
Frankfurt Germany Network Issues
Resolved - We've resolve the issue with the upstream carriers and services appear to be fully restored.
Jan 9, 08:56 UTC
Investigating - We are currently investigating an issue with our Frankfurt Germany data center that is impacting all services in the region.
Jan 9, 08:35 UTC
Jan 8, 2019
Backup Service Issue Affecting Customers in the US Region
Resolved - This incident has been resolved.
Jan 8, 22:56 UTC
Monitoring - A fix has been implemented and we are monitoring the situation.
Jan 8, 21:24 UTC
Identified - We are investigating an issue that is affecting Backup Service customers in the US Region. Customer may have issues changing configuration or restoring backup.
Jan 8, 20:48 UTC
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