All Systems Operational
Appliance Control Operational
Web Interface Operational
Device Connections Operational
Cloud backups Operational
Appliance Updates Operational
Backup Service Operational
Web Interface Operational
Email Alerts / Reports Operational
Offsite Transfers Operational
Cloud to Cloud Backup Operational
Web Interface Operational
Office 365 Integration Operational
BarracudaCentral.org Operational
Cloud Archiving Service Operational
Web Interface Operational
End-user Access Operational
Mail Processing Operational
Exchange Integration Operational
PST Import Operational
Cloud Control Operational
CloudGen Firewall Operational
Advanced Threat Protection Operational
Web Categorization Service Operational
Download Portal ? Operational
Licensing Operational
Zero Touch Deployment (ZTD) ? Operational
Cloud Protection Layer for ESG ? Operational
Content Shield Operational
Web Interface Operational
Content Filtering Operational
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
ECHOplatform Operational
Email Security Service Operational
Mail Delivery ? Operational
User Interface ? Operational
Forensics and Incident Response Operational
Dashboard UI Operational
Email Processing Operational
Message Archiver Operational
Cloud Replication Operational
Cloud Federated Search Operational
Sentinel Operational
Email Processing Operational
Dashboard UI Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk ? Operational
APAC | nest1-view-au | au.viewarchive.com ? Operational
US | nest1-view-us | viewarchive.com ? Operational
US | im1-view-us | ? Operational
US | rack1-view-us | ? Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
WSA Service Test Operational
WAF Active DDoS Prevention Service ? Operational
Management Web UI Operational
Traffic Flow Operational
WAF-as-a-Service Operational
Configuration Propagation ? Operational
Traffic Processing ? Operational
Management Web UI Operational
Vulnerability Manager/Vulnerability Remediation Service Operational
User Interface ? Operational
Scan Engine ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On March 2, beginning at 7:00 PM PST and scheduled to complete at 9:00 PM PST, we will be performing maintenance on our ordering systems. During this time, some product functionality is expected to be impacted:

1. Customers will not be able to create support tickets using Barracuda Cloud Control.
2. Some customers will not be able to login to Barracuda Campus, or create new accounts.
3. Some customers may experience failures when trying to activate Barracuda products or sign up for new product trials. These operations will need to be retried once maintenance is complete.

We apologize for the inconvenience this may cause.
Posted on Feb 18, 18:17 UTC
On April 2, beginning at 7:00 PM PST and scheduled to complete at 9:00 PM PST, we will be performing maintenance on our ordering systems. During this time, some product functionality is expected to be impacted:

1. Customers will not be able to create support tickets using Barracuda Cloud Control.
2. Some customers will not be able to login to Barracuda Campus, or create new accounts.
3. Some customers may experience failures when trying to activate Barracuda products or sign up for new product trials. These operations will need to be retried once maintenance is complete.

We apologize for the inconvenience this may cause.
Posted on Feb 18, 18:18 UTC
Past Incidents
Feb 26, 2020

No incidents reported today.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020
Completed - The scheduled maintenance has been completed.
Feb 19, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 03:00 UTC
Scheduled - On February 19, beginning at 7:00 PM PST and scheduled to complete at 9:00 PM PST, we will be performing maintenance on our ordering systems. During this time, some product functionality is expected to be impacted:

1. Customers will not be able to create support tickets using Barracuda Cloud Control.
2. Some customers will not be able to login to Barracuda Campus, or create new accounts.
3. Some customers may experience failures when trying to activate Barracuda products or sign up for new product trials. These operations will need to be retried once maintenance is complete.

We apologize for the inconvenience this may cause.
Feb 18, 18:14 UTC
Completed - The scheduled maintenance has been completed.
Feb 19, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 00:00 UTC
Scheduled - The Email Encryption Service for the UK region will undergo planned maintenance on February 19th 00:00 UTC in order to make service improvements. The encryption portal will be inaccessible during this time and mailflow will be shutdown. This means all mail coming from Email Security Gateway and Email Security Service will be deferred. Once the service is backup the mail queues should then flush out and deliver any pending encrypted mail, as usual.
Feb 3, 21:32 UTC
Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020
Resolved - This incident has been resolved.
Feb 14, 21:46 UTC
Monitoring - We are seeing significant improvements in replication performance as we continue to work to resolve replication issues for the remaining customers impacted.
Feb 3, 03:31 UTC
Update - We are continuing to work on a fix for this issue.
Jan 30, 20:20 UTC
Update - We have taken steps to remediate this issue by increasing capacity in our cloud, as well as identifying and removing unnecessary requests from Barracuda Backup appliances. We expect to see significant improvements over the next 24-48 hours.

At this time, the following Barracuda Backup systems remain in degraded performance:
* Cloud replication
* Statistical information and reporting
* Dashboard experience
* Configuration

Current and scheduled backup jobs are not affected by this issue and will continue to run.
Jan 30, 19:04 UTC
Identified - During a scheduled cloud validation check there was a re-queue of data for a number of customers in the US. This re-queue has caused the following issues:
* Degraded replication
* Degraded updating of statistical information and reporting
* Degraded dashboard experience
* Configuration editing issues
Our engineering and cloud operations teams are working to resolve the issue as soon as possible.
Jan 27, 21:44 UTC
Completed - The scheduled maintenance has been completed.
Feb 14, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 22:00 UTC
Scheduled - Barracuda Networks will be performing server maintenance to improve overall system performance. During this time, the indicated products and service may be unavailable. We apologize for any inconvenience this may cause.
Feb 10, 22:46 UTC
Feb 12, 2020

No incidents reported.