Investigating - Upstream O365 deferrals (Microsoft Admin Center reference # EX252124) are causing unintentional delays to other email traffic. Remediation steps to work around the problem are being investigated.
Apr 22, 15:58 UTC
Update - Most mail received prior to April 6, 2021 has been received and is currently available for search, and we're working to make the remaining items available. Items received during the time of the incident are safely stored and will become available as we process them. We'll continue to provide updates along with an estimate when we're able.
Apr 20, 01:46 UTC
Update - We are continuing to work on the rebuild of the indexes though progress has been slower than expected. We are still expecting mail that was archived before last week to be available within the next 24 hours.
Apr 15, 00:31 UTC
Update - Our Engineering team is working on rebuilding some of the indexes for archived mail. Any mail that was archived before last week will be searchable within the next 24 hours.

Any mail that was archived within the last week is still being re-indexed. We will provide an estimated time for resolution as soon as it is available.
Apr 12, 20:24 UTC
Update - We are continuing to work on resolving the issue. We will share additional information with you as soon as it becomes available.
Apr 9, 14:34 UTC
Identified - Some Cloud Archiving customers in the US may experience delays in new archived email appearing in search results. We have identified the issue and are working to restore service to normal operating levels. At this time we expect the issue to be resolved within the next 24 hours.
Apr 7, 19:09 UTC
Appliance Control Operational
Web Interface Operational
Device Connections Operational
Cloud backups Operational
Appliance Updates Operational
Backup Service Operational
Web Interface Operational
Email Alerts / Reports Operational
Offsite Transfers Operational
Cloud to Cloud Backup Operational
90 days ago
99.91 % uptime
Today
Web Interface Operational
Office 365 Integration Operational
Cloud to Cloud Backups Operational
90 days ago
99.91 % uptime
Today
BarracudaCentral.org Operational
Cloud Archiving Service Degraded Performance
Web Interface Operational
End-user Access Operational
Mail Processing Degraded Performance
Exchange Integration Operational
PST Import Operational
Cloud Control Operational
CloudGen Firewall Operational
Advanced Threat Protection Operational
Web Categorization Service Operational
Download Portal ? Operational
Licensing Operational
Zero Touch Deployment (ZTD) ? Operational
Cloud Protection Layer for ESG ? Operational
Content Shield Operational
90 days ago
100.0 % uptime
Today
US - Web Interface Operational
90 days ago
100.0 % uptime
Today
US - Content Filtering Operational
90 days ago
100.0 % uptime
Today
EU - Web Interface Operational
90 days ago
100.0 % uptime
Today
EU - Content Filtering Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
ECHOplatform Operational
Email Security Service Degraded Performance
Mail Delivery ? Degraded Performance
User Interface ? Operational
Forensics and Incident Response Operational
Dashboard UI Operational
Email Processing Operational
Message Archiver Operational
Cloud Replication Operational
Cloud Federated Search Operational
Sentinel Operational
Email Processing Operational
Dashboard UI Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk ? Operational
APAC | nest1-view-au | au.viewarchive.com ? Operational
US | nest1-view-us | viewarchive.com ? Operational
US | im1-view-us | ? Operational
US | rack1-view-us | ? Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
WSA Service Test Operational
WAF Active DDoS Prevention Service ? Operational
Management Web UI Operational
Traffic Flow Operational
WAF-as-a-Service Operational
Configuration Propagation ? Operational
Traffic Processing ? Operational
Management Web UI Operational
Vulnerability Manager/Vulnerability Remediation Service Operational
User Interface ? Operational
Scan Engine ? Operational
Cloud Security Guardian Operational
90 days ago
99.93 % uptime
Today
Web UI Operational
90 days ago
100.0 % uptime
Today
Scan Engine Operational
90 days ago
99.87 % uptime
Today
Managed SOC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be undergoing scheduled maintenance during this time.
Posted on Apr 14, 20:15 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Apr 14, 20:14 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Apr 14, 20:17 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Apr 14, 20:19 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Apr 14, 20:18 UTC
Past Incidents
Apr 22, 2021
Resolved - This incident has been resolved.
Apr 22, 14:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 13:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 22, 13:11 UTC
Investigating - The Barracuda Backup cloud interface is loading slowly or not at all for some customers. We are currently investigating this issue and will provide updates when more information is available.
Apr 22, 13:10 UTC
Apr 21, 2021

No incidents reported.

Apr 20, 2021
Completed - The scheduled maintenance has been completed.
Apr 20, 08:12 UTC
Scheduled - Urgent maintenance will be carried out on WAFaaS on 20th of April 2021, 7:00am -10:00am UTC. Software version of production databases will be upgraded by the WAFaaS team.

During the upgrade the UI might momentarily be unavailable.

Customer traffic will not be affected in any way and the applications would remain fully protected.
Apr 20, 05:55 UTC
Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021
Apr 14, 2021

No incidents reported.

Apr 13, 2021
Resolved - This incident has been resolved.
Apr 13, 21:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 13, 20:29 UTC
Investigating - We are investigating intermittent issues impacting some Barracuda Backup customers in the U.S. region. Customers may experience issues replicating data offsite to the Barracuda Cloud and initiating data restoration from the cloud interface. Customers needing to perform a restore operation are advised to use the Barracuda Backup local interface. Additional details will be provided once they become available.
Apr 13, 19:32 UTC
Apr 12, 2021
Apr 11, 2021
Completed - The scheduled maintenance has been completed.
Apr 11, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 14:00 UTC
Scheduled - We will be optimizing WAF-as-a-Service infrastructure during this maintenance window. Traffic flow will continue unaffected from all locations. Over the course of the maintenance window, various locations will experience configuration propagation delays of 10-60 minutes. No customer-facing changes are being made as part of this maintenance window.

Please contact Barracuda Support if you have any questions.
Apr 8, 18:59 UTC
Apr 10, 2021

No incidents reported.

Apr 9, 2021
Apr 8, 2021
Resolved - All issues are resolved, the team is monitoring servers for any stability incidents.
Apr 8, 07:40 UTC
Investigating - Intermittent traffic issues are detected since 6th of April, 16:01 UTC
Barracuda team is investigating the incident
Apr 7, 07:49 UTC