We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process. Posted on
Mar 24, 2025 - 12:27 UTC
Completed -
The scheduled maintenance has been completed.
Mar 25, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 00:00 UTC
Scheduled -
We are in the process of upgrading all of our UK customers' archives to our modernized platform. Here you will have access to all the latest features, enhancements, refreshed UIs, and security updates as they are released. You should not notice any significant differences during the process, however over the next several weeks you may experience intermittent delays in indexing and search slowness. We appreciate your patience as we complete this migration.
Mar 3, 22:57 UTC
Resolved -
Our engineering team has implemented a solution to resolve this issue. Thanks for your patience!
Mar 24, 16:17 UTC
Monitoring -
Our engineering team has identified the cause of this issue and implemented a solution. We will continue to monitor to ensure the impacted service is fully operational.
Mar 22, 02:48 UTC
Identified -
Barracuda XDR is currently experiencing an issue in the data ingestion process which results in the delayed events ingestion on some of integration datasources into our platform. Our engineers have identified the cause and are currently working on resolving this service issue. We understand the impact this may have on your business and are committed to restoring this service to fully operational as quickly as possible.
The core XDR service (signal detection) is not impacted. We will provide further updates as we implement a solution.
Mar 21, 19:41 UTC
Resolved -
This incident has been resolved.
Mar 21, 19:05 UTC
Update -
We are continuing to monitor for any further issues.
Mar 20, 14:56 UTC
Monitoring -
Our Engineering team identified degraded search performance in the UK region and has applied the fix. We will continue to monitor the situation.
Mar 20, 14:50 UTC
Resolved -
This incident has been resolved.
Mar 18, 17:46 UTC
Monitoring -
A fix has been implemented and we are monitoring the issue. Any backup jobs that were interrupted will be resumed at the next scheduled backup time.
Mar 18, 14:04 UTC
Investigating -
We are currently investigating an issue impacting backups in the Central India region for Barracuda Cloud-to-Cloud Backup.
Mar 18, 13:22 UTC
Completed -
The scheduled maintenance has been completed.
Mar 14, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 13:00 UTC
Scheduled -
From 8:00AM EST Monday, March 10, 2025 to 6:00PM EST Friday, March 14, 2025, we will be performing maintenance for Barracuda Cloud-to-Cloud Backup. While we do not expect the maintenance to impact any product functionality, there may be short periods of time when search within the Protect page is unavailable and the possibility for backup job errors. This maintenance will be conducted across all regions globally throughout the week.
Mar 5, 17:00 UTC
Resolved -
This incident has been resolved.
Mar 13, 16:56 UTC
Monitoring -
A fix has been implemented and we're currently monitoring.
Mar 13, 14:25 UTC
Identified -
The issue has been identified and a fix is being implemented.
Mar 13, 14:20 UTC
Investigating -
The classic UI in the US region is currently experiencing degraded performance for both admin and user message log. Mailflow is unaffected, we're actively investigating the issue.
Mar 13, 14:07 UTC
Completed -
The scheduled maintenance has been completed.
Mar 13, 15:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 11:30 UTC
Scheduled -
WAF-as-a-Service will be undergoing a scheduled maintenance for pushing new feature rollouts and stability fixes for the 12.2 (New) datapath version. We are expecting no downtime or impact to traffic processing or log propagation during this maintenance.
Mar 11, 15:10 UTC