All Systems Operational
Appliance Control Operational
Web Interface   Operational
Device Connections   Operational
Cloud backups   Operational
Appliance Updates   Operational
Backup Service Operational
Web Interface   Operational
Email Alerts / Reports   Operational
Offsite Transfers   Operational
Cloud to Cloud Backup Operational
Web Interface   Operational
Office 365 Integration   Operational
BarracudaCentral.org   Operational
Cloud Archiving Service Operational
Web Interface   Operational
End-user Access   Operational
Mail Processing   Operational
Exchange Integration   Operational
PST Import   Operational
Cloud Control   Operational
Corporate Website Operational
Campus   Operational
Blog   Operational
www   Operational
Community   Operational
ECHOplatform   Operational
Email Security Service Operational
Mail Delivery   ? Operational
User Interface   ? Operational
Message Archiver Operational
Cloud Relay Service   Operational
Cloud Replication   Operational
Cloud Federated Search   Operational
NG Firewall Operational
Advanced Threat Protection   Operational
Web Categorization Service   Operational
Download Portal   ? Operational
Licensing   Operational
Web Security Service Operational
Management Web UI   Operational
Traffic Processing   Operational
WSA Service Test   Operational
WAF Active DDoS Prevention Service ? Operational
90 days ago
100.0 % uptime
Today
Management Web UI   Operational
Traffic Flow   Operational
90 days ago
100.0 % uptime
Today
Cloud Protection Layer for ESG   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 23, 2018

No incidents reported today.

May 22, 2018
Resolved - This incident has been resolved.
May 22, 16:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 15:34 UTC
Update - We are continuing to investigate this issue.
May 22, 13:30 UTC
Investigating - We are investigating problems with the web interface being unreachable.
May 22, 13:07 UTC
May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018
Resolved - The Problem was identified and resolved. The service should now be fully operational.
May 18, 00:46 UTC
Investigating - We are experiencing degraded performance with the appliance control tree which is intermittently timing out on load. Engineering is currently investigating for the fault
May 17, 23:16 UTC
May 17, 2018
Completed - The scheduled maintenance has been completed.
May 17, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 20:00 UTC
Scheduled - On Thursday, May 17 beginning at 1PM PDT and scheduled to complete at 2:30PM PDT, Barracuda Networks will be performing maintenance in our DE region for Essentials Security and Message Center. During this time, the UI for Essentials Security and Message Center will be unavailable. In addition, users receiving encrypted emails will see a delay in notifications being sent out. Mailflow and quarantine notifications will be unaffected during this time. We apologize for any inconvenience this could cause.
May 11, 21:36 UTC
May 16, 2018
Completed - The scheduled maintenance has been completed.
May 16, 19:03 UTC
Verifying - Verification is currently underway for the maintenance items.
May 16, 17:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 15:00 UTC
Update - On Wednesday, May 16th at 15:00 PM UTC (11:00 AM EDT) we will be performing maintenance on CCB infrastructure in the US region to resolve ongoing performance issues affecting CCB customers. The work is expected to take 3 hours. During this time, the following product functionality will not be available to our customers in US:

- The running backup and restore operations will be paused.
- Scheduled Backup and restore operations will not be started
May 16, 15:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 14, 13:49 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 12, 21:28 UTC
Scheduled - On Tuesday May 16th we will be performing maintenance on CCB infrastructure in the US region to resolve ongoing performance issues affecting CCB customers. The work is expected to take 2 hours. During this time, the following product functionality will not be available to our customers in US:

- The running backup and restore operations will be paused.
- Scheduled Backup and restore operations will not be started
May 16, 15:00 UTC
Postmortem - Read details
May 23, 13:14 UTC
Resolved - This incident has been resolved.
May 16, 14:35 UTC
Update - We are continuing to monitor for any further issues.
May 16, 14:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 16, 14:07 UTC
Identified - The issue has been identified and a fix is being implemented.
May 16, 12:45 UTC
Investigating - We are looking into a problem causing degraded performance for ESS in the US region and BATP in the EU.
May 16, 11:40 UTC
May 15, 2018
Completed - The scheduled maintenance has been completed.
May 15, 21:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 20:00 UTC
Scheduled - On Tuesday, May 15 beginning at 1PM PDT and scheduled to complete at 2:30PM PDT, Barracuda Networks will be performing maintenance in our DE region for Essentials Security and Message Center. During this time, the UI for Essentials Security and Message Center will be unavailable. In addition, users receiving encrypted emails will see a delay in notifications being sent out. Mailflow and quarantine notifications will be unaffected during this time. We apologize for any inconvenience this could cause.
May 11, 21:33 UTC
May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.

May 9, 2018
Resolved - The issue had been resolved.
May 9, 07:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 19:59 UTC
Identified - We have identified an issue that is affecting Cloud-to-Cloud Backup customers in the US Region. Backup and restore functionality may be affected by this issue.
May 8, 14:56 UTC
Investigating - We are investigating an issue that is affecting Cloud-to-Cloud Backup customers in the US Region. Backup and restore functionality may be affected by this issue.
May 8, 13:49 UTC