Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 13:16 UTC
Mar 24, 13:16 UTC
Identified - At approximately 5:30PM UTC, Barracuda Networks was made aware of an incident regarding email sent from customer email servers to the Barracuda Cloud Archiving Service hosted in Frankfurt, Germany. Mail sent to this datacenter was being deferred back to customer email servers. Approximately 600 customers were affected by this outage. If you are using the Cloud Archiving Service and in non-UK regions of Europe, the Middle East, and Asia, you may notice mail queueing on your mail server as deferred.
Barracuda has identified the issue causing this problem. No email data loss has occured.
Mar 17, 19:48 UTC
Barracuda has identified the issue causing this problem. No email data loss has occured.
Mar 17, 19:48 UTC
Appliance Control
Operational
Web Interface
Operational
Device Connections
Operational
Cloud backups
Operational
Appliance Updates
Operational
Backup Service
Operational
Web Interface
Operational
Email Alerts / Reports
Operational
Offsite Transfers
Operational
Cloud to Cloud Backup
Operational
Web Interface
Operational
Office 365 Integration
Operational
BarracudaCentral.org
Operational
Cloud Archiving Service
Degraded Performance
Web Interface
Operational
End-user Access
Operational
Mail Processing
Degraded Performance
Exchange Integration
Operational
PST Import
Operational
Cloud Control
Operational
CloudGen Firewall
Operational
Advanced Threat Protection
Operational
Web Categorization Service
Operational
Download Portal
?
Operational
Licensing
Operational
Zero Touch Deployment (ZTD)
?
Operational
Cloud Protection Layer for ESG
?
Operational
Content Shield
Operational
Web Interface
Operational
Content Filtering
Operational
Corporate Website
Operational
Campus
Operational
Blog
Operational
www
Operational
Community
Operational
ECHOplatform
Operational
Email Security Service
Operational
Mail Delivery
?
Operational
User Interface
?
Operational
Forensics and Incident Response
Operational
Dashboard UI
Operational
Email Processing
Operational
Message Archiver
Degraded Performance
Cloud Replication
Degraded Performance
Cloud Federated Search
Operational
Sentinel
Operational
Email Processing
Operational
Dashboard UI
Operational
View - Cloud Email Archive
Operational
EMEA | nest1-view-eu | viewarchive.co.uk
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Operational
APAC | nest1-view-au | au.viewarchive.com
?
Operational
US | nest1-view-us | viewarchive.com
?
Operational
US | im1-view-us |
?
Operational
US | rack1-view-us |
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Operational
Web Security Service
Operational
Management Web UI
Operational
Traffic Processing
Operational
WSA Service Test
Operational
WAF Active DDoS Prevention Service
?
Operational
Management Web UI
Operational
Traffic Flow
Operational
WAF-as-a-Service
Operational
Configuration Propagation
?
Operational
Traffic Processing
?
Operational
Management Web UI
Operational
Vulnerability Manager/Vulnerability Remediation Service
Operational
User Interface
?
Operational
Scan Engine
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Email Security Service CA Region - Scheduled Maintenance
Apr 6, 01:00-02:00 UTC
On 2020-04-06 beginning at 01:00 UTC and scheduled to complete at 02:00 UTC, Barracuda Networks will be performing server maintenance to improve overall system performance. During this time, the indicated products and service may be unavailable. We apologize for any inconvenience this may cause.
Posted on Apr 3, 12:58 UTC
Posted on Apr 3, 12:58 UTC
Email Security Service US Region - Scheduled Maintenance
Apr 7, 01:00-04:00 UTC
On 2020-04-07 beginning at 01:00 UTC and scheduled to complete at 04:00 UTC, Barracuda Networks will be performing server maintenance to improve overall system performance. During this time, the indicated products and service may be unavailable. We apologize for any inconvenience this may cause.
Posted on Apr 3, 13:00 UTC
Posted on Apr 3, 13:00 UTC
Scheduled Maintenance - Barracuda Ordering Systems
Apr 14, 03:00-06:00 UTC
On April 13, beginning at 7:00 PM PDT and scheduled to complete at 10:00 PM PDT, we will be performing maintenance on our ordering systems. During this time, some product functionality is expected to be impacted:
1. Customers will not be able to create support tickets using Barracuda Cloud Control.
2. Some customers will not be able to login to Barracuda Campus, or create new accounts.
3. Some customers may experience failures when trying to activate Barracuda products or sign up for new product trials. These operations will need to be retried once maintenance is complete.
We apologize for the inconvenience this may cause.
Posted on Apr 1, 16:17 UTC
1. Customers will not be able to create support tickets using Barracuda Cloud Control.
2. Some customers will not be able to login to Barracuda Campus, or create new accounts.
3. Some customers may experience failures when trying to activate Barracuda products or sign up for new product trials. These operations will need to be retried once maintenance is complete.
We apologize for the inconvenience this may cause.
Posted on Apr 1, 16:17 UTC