Cloud to Cloud Backup Issue Affecting Customers in the EMEA (UK) and US Regions
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 20, 12:20 UTC
Identified - We have identified the issue and as part of remediation we have aborted currently running backup jobs. Backup jobs will resume on the next scheduled run time.
Jul 19, 14:40 UTC
Update - We are continuing to investigate this issue.
Jul 19, 12:52 UTC
Investigating - We are investigating an issue that is affecting Cloud-to-Cloud Backup customers in the both the EMEA (UK) Region and the US Region. Backup and restore functionality may be affected by this issue.
Jul 19, 12:51 UTC
Uptime over the past 90 days. View historical uptime.
Appliance Control Operational
Web Interface   Operational
Device Connections   Operational
Cloud backups   Operational
Appliance Updates   Operational
Backup Service Operational
Web Interface   Operational
Email Alerts / Reports   Operational
Offsite Transfers   Operational
Cloud to Cloud Backup Operational
Web Interface   Operational
Office 365 Integration   Operational
BarracudaCentral.org   Operational
Cloud Archiving Service Operational
Web Interface   Operational
End-user Access   Operational
Mail Processing   Operational
Exchange Integration   Operational
PST Import   Operational
Cloud Control   Operational
Corporate Website Operational
Campus   Operational
Blog   Operational
www   Operational
Community   Operational
ECHOplatform   Operational
Email Security Service Operational
Mail Delivery   ? Operational
User Interface   ? Operational
Message Archiver Operational
Cloud Relay Service   Operational
Cloud Replication   Operational
Cloud Federated Search   Operational
NG Firewall Operational
Advanced Threat Protection   Operational
Web Categorization Service   Operational
Download Portal   ? Operational
Licensing   Operational
Web Security Service Operational
Management Web UI   Operational
Traffic Processing   Operational
WSA Service Test   Operational
WAF Active DDoS Prevention Service ? Operational
90 days ago
100.0 % uptime
Today
Management Web UI   Operational
Traffic Flow   Operational
90 days ago
100.0 % uptime
Today
Cloud Protection Layer for ESG   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
BBS Australia Region - Cloud to Cloud Backup and Offsite Replication Jul 24, 16:00-20:00 UTC
The BBS product in the Australia region will be undergoing maintenance which will impact CCB backup schedules and appliance offsite replication during this time.
Posted on Jul 18, 13:29 UTC
Past Incidents
Jul 19, 2018
Scheduled Maintenance for Barracuda Email Encryption Service in the U.K
Completed - The scheduled maintenance has been completed.
Jul 19, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 17:00 UTC
Scheduled - The Barracuda Email Encryption Service in the U.K will undergo a scheduled system maintenance on Thursday, July 19th from 1700 UTC to 1900 UTC (2 hour window). During this period, you will not be able to read any encrypted emails. Emails designated for encryption will be queued and delivered once the service becomes available again.
Jul 11, 19:50 UTC
Cloud to Cloud Backup Issue Affecting Customers in the UK Region
Resolved - This incident has been resolved.
Jul 19, 12:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 18, 21:59 UTC
Identified - We have identified an issue that is affecting Cloud-to-Cloud Backup customers in the UK Region. Backup and restore functionality may be affected by this issue.
Jul 18, 16:28 UTC
Barracuda Appliance Control - Degraded Performance
Resolved - This incident has been resolved.
Jul 19, 12:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 12:31 UTC
Investigating - Customers in may be experiencing problems with the the tree loading. Barracuda Engineering is aware and is working to restore full functionality for all customers.
Jul 19, 12:25 UTC
Jul 18, 2018
Cloud to Cloud Backup Issue Affecting Customers in the US Region
Resolved - This incident has been resolved.
Jul 18, 10:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 15:07 UTC
Investigating - We are investigating an issue that is affecting Cloud-to-Cloud Backup customers in the US Region. Backup and restore functionality may be affected by this issue.
Jul 16, 12:33 UTC
BBS Australia Region - Cloud to Cloud Backup and Offsite Replication
Completed - The scheduled maintenance has been completed.
Jul 18, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 21:00 UTC
Scheduled - The BBS product in the Australia region will be undergoing maintenance which will impact CCB backup schedules and appliance offsite replication during this time.
Jul 13, 15:50 UTC
Jul 16, 2018
Cloud to Cloud Backup Issue Affecting Customers in the UK Region
Resolved - This incident has been resolved.
Jul 16, 15:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 00:07 UTC
Update - We are continuing to work on a fix for this issue.
Jul 15, 22:26 UTC
Identified - We have identified an issue that is affecting Cloud-to-Cloud Backup customers in the UK Region. Backup and restore functionality may be affected by this issue.
Jul 15, 22:25 UTC
Cloud to Cloud Backup Issue Affecting Customers in the US Region
Resolved - This incident has been resolved.
Jul 16, 00:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 06:24 UTC
Update - We are continuing to work on a fix for this issue.
Jul 15, 01:21 UTC
Identified - We have identified an issue that is affecting Cloud-to-Cloud Backup customers in the US Region. Backup and restore functionality may be affected by this issue.
Jul 15, 01:20 UTC
Jul 14, 2018

No incidents reported.

Jul 13, 2018
Scheduled UK Cloud Archiving Service (mas.uk.barracudanetworks.com) maintenance on 7/13 beginning at 10pm UTC and scheduled to complete at 10:30pm UTC
Completed - The scheduled maintenance has been completed.
Jul 13, 22:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:00 UTC
Scheduled - On 7/13 beginning at 10pm UTC and scheduled to complete at 10:30pm UTC, Barracuda Networks will be performing server maintenance to improve overall system performance. During this time, the indicated products and service may be unavailable. We apologize for any inconvenience this may cause.
Jul 12, 17:16 UTC
Jul 12, 2018

No incidents reported.

Jul 11, 2018
Network Connectivity to EMEA-UK Region for Barracuda Backup, CCB, MSP, Cloud Archiving, and Email Security
Resolved - This incident has been resolved.
Jul 11, 14:04 UTC
Monitoring - We have identified and fixed a problem within our network affecting these products. The issue should be resolving and we are monitoring for further problems.
Jul 11, 13:54 UTC
Investigating - We are currently investigating some network issues affecting our EMEA-UK region. It is impacting the Barracuda Backup, CCB, MSP, Cloud Archiving, and Email Security products in that region only.
Jul 11, 13:38 UTC
Jul 10, 2018
BBS Australia Region - Cloud to Cloud Backup and Offsite Replication
Completed - The scheduled maintenance has been completed.
Jul 10, 00:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 20:39 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 3, 19:24 UTC
Scheduled - The BBS product in the Australia region will be undergoing maintenance which will impact CCB backup schedules and appliance offsite replication during this time.
Jul 10, 22:00 UTC
Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

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