Identified - The issue has been identified and a fix is being implemented.
Feb 22, 19:08 UTC
Investigating - The CCB and BBS services in UK Region are experiencing degraded networking performance due to congestion between Barracuda and our upstream providers.
Feb 22, 14:23 UTC
Identified - Barracuda is aware that a number of IPs that were recently brought online to service our customers in the US region are being blacklisted by some email service providers. We are working with the email service providers to delist our new IP addresses.
Feb 18, 16:08 UTC
Appliance Control Operational
Web Interface Operational
Device Connections Operational
Cloud backups Operational
Appliance Updates Operational
Backup Service Degraded Performance
Web Interface Operational
Email Alerts / Reports Operational
Offsite Transfers Degraded Performance
Cloud to Cloud Backup Degraded Performance
Web Interface Operational
Office 365 Integration Degraded Performance
BarracudaCentral.org Operational
Cloud Archiving Service Operational
Web Interface Operational
End-user Access Operational
Mail Processing Operational
Exchange Integration Operational
PST Import Operational
Cloud Control Operational
Cloud Protection Layer for ESG ? Operational
Content Shield Operational
Web Interface Operational
Content Filtering Operational
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
ECHOplatform Operational
Email Security Service Operational
Mail Delivery ? Operational
User Interface ? Operational
Message Archiver Operational
Cloud Replication Operational
Cloud Federated Search Operational
CloudGen Firewall Operational
Advanced Threat Protection Operational
Web Categorization Service Operational
Download Portal ? Operational
Licensing Operational
Zero Touch Deployment (ZTD) ? Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk ? Operational
APAC | nest1-view-au | au.viewarchive.com ? Operational
US | nest1-view-us | viewarchive.com ? Operational
US | nest2-view-us | us.viewarchive.com ? Operational
US | rack1-view-us | ? Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
WSA Service Test Operational
WAF Active DDoS Prevention Service ? Operational
Management Web UI Operational
Traffic Flow Operational
WAF-as-a-Service Operational
Configuration Propagation ? Operational
Traffic Processing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Monday, February 25th, between the hours of 9:00a ET and 10:00a ET, Barracuda will be performing maintenance on the Barracuda Backup reporting system for all regions. During this time, the following product functionality may be affected:
• Status page / dashboard
• Transfer efficiency graph
• Transfer remaining graph
• Advanced graphs
• Units will appear to be offline in the web user interface
Other product functionality, including backup, replication, and restore will not be affected during this time. Once maintenance is complete, the affected reporting functionality will be restored.
Posted on Feb 21, 16:25 UTC
Past Incidents
Feb 23, 2019

No incidents reported today.

Feb 21, 2019
Completed - We will not be performing this work at this time. A future date and time will be picked later.
Feb 21, 13:52 UTC
Scheduled - On Thursday, February 21st, between the hours of 9:00a ET and 10:00a ET, Barracuda will be performing maintenance on the Barracuda Backup reporting system for all regions. During this time, the following product functionality may be affected:
• Status page / dashboard
• Transfer efficiency graph
• Transfer remaining graph
• Advanced graphs
• Units will appear to be offline in the web user interface
Other product functionality, including backup, replication, and restore will not be affected during this time. Once maintenance is complete, the affected reporting functionality will be restored.
Feb 19, 16:34 UTC
Completed - The scheduled maintenance has been completed.
Feb 21, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 02:00 UTC
Scheduled - The Barracuda Email Encryption Service will undergo a scheduled system maintenance on February 20, 2019 from 6:00 p.m. to 7:00 p.m. PST. During this period, emails designated for encryption will be queued and delivered once the service becomes available again. The Encryption Website will be unavailable during this time.
Feb 15, 01:09 UTC
Feb 20, 2019
Completed - The scheduled maintenance has been completed.
Feb 20, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 14:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 19, 16:29 UTC
Scheduled - On Wednesday, February 20th, between the hours of 9:00a EST and 10:00a EST, Barracuda will be performing maintenance on the Barracuda Backup configuration syncing systems. During this time customers will not able able to make changes to their appliance configurations, and units will appear to be offline in the web user interface.
Other product functionality, including backup, replication, and restore will not be affected during this time.
Feb 19, 16:27 UTC
Feb 19, 2019
Resolved - This incident has been resolved.
Feb 19, 19:12 UTC
Investigating - We are currently investigating problems with our Backup web UI being unresponsive.
Feb 19, 17:53 UTC
Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019
Completed - The scheduled maintenance has been completed.
Feb 13, 00:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 00:00 UTC
Scheduled - On February 12, 2019 from 4:00 p.m. to 5:00 p.m. Pacific, Barracuda Networks will be performing an upgrade on the Email Security Service. During this period, the web site will be unavailable. Mail delivery will be unaffected. We apologize for any inconvenience this may cause.
Feb 12, 22:04 UTC
Feb 12, 2019

No incidents reported.

Feb 11, 2019
Resolved - We have confirmed that service has been fully restored. Please contact support if you experience any further issues.
Feb 11, 18:35 UTC
Update - We have fixed the problem however there is a backlog of re-delivery items that that our systems need to process. Our engineers are monitoring this process and we will send another update once the service is back to normal.
Feb 8, 23:44 UTC
Monitoring - We have fixed the issue and are monitoring the email security service closely.
Feb 8, 21:11 UTC
Investigating - Barracuda is aware of delays in redelivering messages from the UI for customers using the US region. We are working on addressing the issue.
Feb 8, 19:53 UTC
Feb 10, 2019

No incidents reported.

Feb 9, 2019
Completed - The scheduled maintenance has been completed.
Feb 9, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 15:00 UTC
Update - Maintenance has been postponed. A new tentative date is set for Feb 9th
Jan 25, 21:27 UTC
Scheduled - On Saturday January 26th, between the hours of 10:00a ET and 6:00p ET, Barracuda will be performing maintenance on the Barracuda Backup reporting system in the US region. During this time, the following product functionality may be affected:
* Status page / dashboard
* Transfer efficiency graph
* Transfer remaining graph
* Advanced graphs

Other product functionality, including backup, replication, and restore will not be affected during this time. Once maintenance is complete, the affected reporting functionality will be restored.
Jan 11, 21:34 UTC