Barracuda Networks Status

Cloud to Cloud Backup Issue Affecting Customers in the US Region

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 17, 16:39 UTC

Identified - We have identified an issue that is affecting Cloud-to-Cloud Backup customers in the US Region. Backup and restore functionality may be affected by this issue.
Oct 17, 13:18 UTC

Appliance Control Operational

Web Interface Operational

Device Connections Operational

Cloud backups Operational

Appliance Updates Operational

Backup Service Operational

Web Interface Operational

Email Alerts / Reports Operational

Offsite Transfers Operational

Cloud to Cloud Backup Operational

Web Interface Operational

Office 365 Integration Operational

BarracudaCentral.org Operational

Cloud Archiving Service Operational

Web Interface Operational

End-user Access Operational

Mail Processing Operational

Exchange Integration Operational

PST Import Operational

Cloud Control Operational

Cloud Protection Layer for ESG Operational

Content Shield Operational

Web Interface Operational

Content Filtering Operational

Corporate Website Operational

Campus Operational

Blog Operational

www Operational

Community Operational

ECHOplatform Operational

Email Security Service Operational

Mail Delivery Operational

User Interface Operational

Message Archiver Operational

Cloud Replication Operational

Cloud Federated Search Operational

NG Firewall Operational

Advanced Threat Protection Operational

Web Categorization Service Operational

Download Portal Operational

Licensing Operational

View - Cloud Email Archive Operational

EMEA - viewarchive.co.uk Operational

APAC - au.viewarchive.com Operational

US - viewarchive.com Operational

US - us.viewarchive.com Operational

Web Security Service Operational

Management Web UI Operational

Traffic Processing Operational

WSA Service Test Operational

WAF Active DDoS Prevention Service Operational

Management Web UI Operational

Traffic Flow Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 17, 2018

Network Connectivity

Resolved - This incident has been resolved.
Oct 17, 08:43 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 17, 07:01 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 17, 06:01 UTC

Investigating - We are aware that some users may be experiencing connectivity issues and are investigating.
Oct 17, 05:13 UTC

Oct 16, 2018

No incidents reported.

Oct 15, 2018

View Archive - Maintenance Release

Completed - The scheduled maintenance has been completed.
Oct 15, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 19:00 UTC

Scheduled - View Archive - EU Region will be undergoing a maintenance release.
Oct 15, 09:16 UTC

View Archive - US Region

Completed - The scheduled maintenance has been completed.
Oct 15, 14:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 13:30 UTC

Scheduled - View Archive - US Region will be undergoing a Release Maintenance
Oct 15, 09:18 UTC

Scheduled downtime on Oct 15, 2018 beginning at 9:00 AM UTC and scheduled to complete at 11:00 AM UTC for Cloud to Cloud Backup in EMEA region

Completed - The scheduled maintenance has been completed.
Oct 15, 10:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 09:00 UTC

Scheduled - On Oct 15, 2018 beginning at 9:00 AM UTC and scheduled to complete at 11:00 AM UTC, Barracuda Networks will be performing server maintenance to improve overall system performance. During this time, the indicated products and service may be unavailable for EMEA region. We apologize for any inconvenience this may cause.
Oct 12, 19:54 UTC

Oct 14, 2018

No incidents reported.

Oct 13, 2018

Scheduled Maintenance - campus.barracuda.com

Completed - The scheduled maintenance has been completed.
Oct 13, 17:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 16:00 UTC

Scheduled - On 2018-10-13 beginning at 16:00 UTC and scheduled to complete at 18:00 UTC, Barracuda Networks will be performing server maintenance to improve overall system performance. During this time, the indicated products and service may be unavailable. We apologize for any inconvenience this may cause.
Oct 9, 16:56 UTC

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

US Region - Datacenter Connectivity Issue

Resolved - This incident has been resolved.
Oct 8, 23:19 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 21:52 UTC

Update - We are continuing to investigate this issue.
Oct 8, 21:40 UTC

Investigating - We are aware of connectivity issues in the US region to one of our datacenters and are investigating.
Oct 8, 21:18 UTC

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

ESS US quarantine notification and message redelivery delays

Resolved - This incident has been resolved.
Oct 5, 23:08 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 5, 21:17 UTC

Investigating - ESS customers using the US instance may experience delays in receiving their quarantine notifications and messages redelivered from the UI.
Oct 5, 19:45 UTC

Oct 4, 2018

False positives in virusdef

Resolved - We have confirmed that service has been fully restored. Please contact support if you experience any further issues.
Oct 4, 18:46 UTC

Monitoring - New versions of the virusdef have been published to fix the issue and we are monitoring the situation.
Oct 4, 18:20 UTC

Update - We are continuing to work on a fix for this issue.
Oct 4, 17:48 UTC

Identified - There is a bad virus definition that is incorrectly blocking xlsx files as a virus. We are aware of the issue and working on a fix.
Oct 4, 17:44 UTC

PAYG New Subscriptions Impacted

Resolved - This incident has been resolved.
Oct 4, 17:22 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 4, 16:10 UTC

Identified - We are experiencing an issue with the PAYG service that may impact new or existing subscriptions for new CloudGen firewall instances or WAFs in AWS.
Oct 4, 15:10 UTC

Oct 3, 2018

No incidents reported.

Subscribe to Incident