Barracuda Networks Status

All Systems Operational

Appliance Control Operational

Web Interface Operational

Device Connections Operational

Cloud backups Operational

Appliance Updates Operational

Backup Service Operational

Web Interface Operational

Email Alerts / Reports Operational

Offsite Transfers Operational

Cloud to Cloud Backup Operational

Web Interface Operational

Office 365 Integration Operational

BarracudaCentral.org Operational

Cloud Archiving Service Operational

Web Interface Operational

End-user Access Operational

Mail Processing Operational

Exchange Integration Operational

PST Import Operational

Cloud Control Operational

CloudGen Firewall Operational

Advanced Threat Protection Operational

Web Categorization Service Operational

Download Portal Operational

Licensing Operational

Zero Touch Deployment (ZTD) Operational

Cloud Protection Layer for ESG Operational

Content Shield Operational

Web Interface Operational

Content Filtering Operational

Corporate Website Operational

Campus Operational

Blog Operational

www Operational

Community Operational

ECHOplatform Operational

Email Security Service Operational

Mail Delivery Operational

User Interface Operational

Forensics and Incident Response Operational

Dashboard UI Operational

Email Processing Operational

Message Archiver Operational

Cloud Replication Operational

Cloud Federated Search Operational

Sentinel Operational

Email Processing Operational

Dashboard UI Operational

View - Cloud Email Archive Operational

EMEA | nest1-view-eu | viewarchive.co.uk Operational

APAC | nest1-view-au | au.viewarchive.com Operational

US | nest1-view-us | viewarchive.com Operational

US | im1-view-us | Operational

US | rack1-view-us | Operational

Web Security Service Operational

Management Web UI Operational

Traffic Processing Operational

WSA Service Test Operational

WAF Active DDoS Prevention Service Operational

Management Web UI Operational

Traffic Flow Operational

WAF-as-a-Service Operational

Configuration Propagation Operational

Traffic Processing Operational

Management Web UI Operational

Vulnerability Manager/Vulnerability Remediation Service Operational

User Interface Operational

Scan Engine Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance - Barracuda Ordering Systems Mar 3, 03:00-04:00 UTC

On March 2, beginning at 7:00 PM PST and scheduled to complete at 9:00 PM PST, we will be performing maintenance on our ordering systems. During this time, some product functionality is expected to be impacted:

1. Customers will not be able to create support tickets using Barracuda Cloud Control.
2. Some customers will not be able to login to Barracuda Campus, or create new accounts.
3. Some customers may experience failures when trying to activate Barracuda products or sign up for new product trials. These operations will need to be retried once maintenance is complete.

We apologize for the inconvenience this may cause.
Posted on Feb 18, 18:17 UTC

Scheduled Maintenance - Barracuda Ordering Systems Apr 3, 03:00-04:00 UTC

On April 2, beginning at 7:00 PM PST and scheduled to complete at 9:00 PM PST, we will be performing maintenance on our ordering systems. During this time, some product functionality is expected to be impacted:

1. Customers will not be able to create support tickets using Barracuda Cloud Control.
2. Some customers will not be able to login to Barracuda Campus, or create new accounts.
3. Some customers may experience failures when trying to activate Barracuda products or sign up for new product trials. These operations will need to be retried once maintenance is complete.

We apologize for the inconvenience this may cause.
Posted on Feb 18, 18:18 UTC

Past Incidents

Feb 26, 2020

No incidents reported today.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

Scheduled Maintenance - Barracuda Ordering Systems

Completed - The scheduled maintenance has been completed.
Feb 19, 04:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 03:00 UTC

Scheduled - On February 19, beginning at 7:00 PM PST and scheduled to complete at 9:00 PM PST, we will be performing maintenance on our ordering systems. During this time, some product functionality is expected to be impacted:

1. Customers will not be able to create support tickets using Barracuda Cloud Control.
2. Some customers will not be able to login to Barracuda Campus, or create new accounts.
3. Some customers may experience failures when trying to activate Barracuda products or sign up for new product trials. These operations will need to be retried once maintenance is complete.

We apologize for the inconvenience this may cause.
Feb 18, 18:14 UTC

Email Encryption Service - UK Region - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Feb 19, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 00:00 UTC

Scheduled - The Email Encryption Service for the UK region will undergo planned maintenance on February 19th 00:00 UTC in order to make service improvements. The encryption portal will be inaccessible during this time and mailflow will be shutdown. This means all mail coming from Email Security Gateway and Email Security Service will be deferred. Once the service is backup the mail queues should then flush out and deliver any pending encrypted mail, as usual.
Feb 3, 21:32 UTC

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

Backup Offsite Replication Degraded Performance

Resolved - This incident has been resolved.
Feb 14, 21:46 UTC

Monitoring - We are seeing significant improvements in replication performance as we continue to work to resolve replication issues for the remaining customers impacted.
Feb 3, 03:31 UTC

Update - We are continuing to work on a fix for this issue.
Jan 30, 20:20 UTC

Update - We have taken steps to remediate this issue by increasing capacity in our cloud, as well as identifying and removing unnecessary requests from Barracuda Backup appliances. We expect to see significant improvements over the next 24-48 hours.

At this time, the following Barracuda Backup systems remain in degraded performance:
* Cloud replication
* Statistical information and reporting
* Dashboard experience
* Configuration

Current and scheduled backup jobs are not affected by this issue and will continue to run.
Jan 30, 19:04 UTC

Identified - During a scheduled cloud validation check there was a re-queue of data for a number of customers in the US. This re-queue has caused the following issues:
* Degraded replication
* Degraded updating of statistical information and reporting
* Degraded dashboard experience
* Configuration editing issues
Our engineering and cloud operations teams are working to resolve the issue as soon as possible.
Jan 27, 21:44 UTC

Email Security Service - Scheduled maintenance - US Region

Completed - The scheduled maintenance has been completed.
Feb 14, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 22:00 UTC

Scheduled - Barracuda Networks will be performing server maintenance to improve overall system performance. During this time, the indicated products and service may be unavailable. We apologize for any inconvenience this may cause.
Feb 10, 22:46 UTC

Feb 12, 2020

No incidents reported.