All Systems Operational
Appliance Control Operational
Web Interface Operational
Device Connections Operational
Cloud backups Operational
Appliance Updates Operational
Backup Service Operational
Web Interface Operational
Email Alerts / Reports Operational
Offsite Transfers Operational
Cloud to Cloud Backup Operational
Web Interface Operational
Office 365 Integration Operational
BarracudaCentral.org Operational
Cloud Archiving Service Operational
Web Interface Operational
End-user Access Operational
Mail Processing Operational
Exchange Integration Operational
PST Import Operational
Cloud Control Operational
CloudGen Firewall Operational
Advanced Threat Protection Operational
Web Categorization Service Operational
Download Portal ? Operational
Licensing Operational
Zero Touch Deployment (ZTD) ? Operational
Cloud Protection Layer for ESG ? Operational
Content Shield Operational
Web Interface Operational
Content Filtering Operational
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
ECHOplatform Operational
Email Security Service Operational
Mail Delivery ? Operational
User Interface ? Operational
Message Archiver Operational
Cloud Replication Operational
Cloud Federated Search Operational
Sentinel Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk ? Operational
APAC | nest1-view-au | au.viewarchive.com ? Operational
US | nest1-view-us | viewarchive.com ? Operational
US | nest2-view-us | us.viewarchive.com ? Operational
US | rack1-view-us | ? Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
WSA Service Test Operational
WAF Active DDoS Prevention Service ? Operational
Management Web UI Operational
Traffic Flow Operational
WAF-as-a-Service Operational
Configuration Propagation ? Operational
Traffic Processing ? Operational
Management Web UI Operational
Vulnerability Manager/Vulnerability Remediation Service Operational
User Interface ? Operational
Scan Engine ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2019
Scheduled Maintenance - Barracuda Ordering Systems
Completed - The scheduled maintenance has been completed.
Sep 21, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 20, 15:35 UTC
Scheduled - On September 20, beginning at 8:00 PM PDT and scheduled to complete at 11:00 PM PDT, we will be performing maintenance on our ordering systems. During this time, some product functionality is expected to be impacted:

1. Customers will not be able to create support tickets using Barracuda Cloud Control.
2. Some customers will not be able to login to Barracuda Campus, or create new accounts.
3. Some customers may experience failures when trying to activate Barracuda products or sign up for new product trials. These operations will need to be retried once maintenance is complete.

We apologize for the inconvenience this may cause.
Sep 17, 16:16 UTC
Sep 20, 2019

No incidents reported.

Sep 19, 2019

No incidents reported.

Sep 18, 2019
WaaS/ADP maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 06:00 UTC
Scheduled - We will be updating our back-end infrastructure to support role based access control in the future. This will only affect UI/API access for some time.
All current sessions will be purged and users will be logged out.
Traffic will flow without interruptions
Sep 8, 11:06 UTC
Scheduled Maintenance - Barracuda Ordering Systems
Completed - The scheduled maintenance has been completed.
Sep 18, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 03:01 UTC
Scheduled - On September 17, beginning at 8:00 PM PDT and scheduled to complete at 10:00 PM PDT, we will be performing maintenance on our ordering systems. During this time, some product functionality is expected to be impacted:

1. Customers will not be able to create support tickets using Barracuda Cloud Control.
2. Some customers will not be able to login to Barracuda Campus, or create new accounts.
3. Some customers may experience failures when trying to activate Barracuda products or sign up for new product trials. These operations will need to be retried once maintenance is complete.

We apologize for the inconvenience this may cause.
Sep 14, 17:19 UTC
Sep 17, 2019
Scheduled Maintenance - Barracuda Ordering Systems
Completed - The scheduled maintenance has been completed.
Sep 17, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 03:00 UTC
Scheduled - On September 16, beginning at 8:00 PM PDT and scheduled to complete at 10:00 PM PDT, we will be performing maintenance on our ordering systems. During this time, some product functionality is expected to be impacted:

1. Customers will not be able to create support tickets using Barracuda Cloud Control.
2. Some customers will not be able to login to Barracuda Campus, or create new accounts.
3. Some customers may experience failures when trying to activate Barracuda products or sign up for new product trials. These operations will need to be retried once maintenance is complete.

We apologize for the inconvenience this may cause.
Sep 16, 18:50 UTC
Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019
Scheduled Maintenance - Barracuda Ordering Systems
Completed - The scheduled maintenance has been completed.
Sep 14, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 04:00 UTC
Scheduled - On Friday, September 13, beginning at 9:00 PM PDT and scheduled to complete at Saturday, September 14 at 3:00 AM PDT, we will be performing maintenance on our ordering systems. During this time, some product functionality is expected to be impacted:

1. Customers will not be able to create support tickets using Barracuda Cloud Control.
2. Some customers will not be able to login to Barracuda Campus, or create new accounts.
3. Some customers may experience failures when trying to activate Barracuda products or sign up for new product trials. These operations will need to be retried once maintenance is complete.

We apologize for the inconvenience this may cause.
Sep 12, 22:04 UTC
Sep 13, 2019
Scheduled Maintenance - Barracuda Ordering System
Completed - The scheduled maintenance has been completed.
Sep 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 03:00 UTC
Scheduled - On Thursday September 12, beginning at 8:00 PM PDT and scheduled to complete at 10:00 PM PDT, we will be performing maintenance on our ordering systems. During this time, some product functionality is expected to be impacted:

1. Customers will not be able to create support tickets using Barracuda Cloud Control.
2. Some customers will not be able to login to Barracuda Campus, or create new accounts.
3. Some customers may experience failures when trying to activate Barracuda products or sign up for new product trials. These operations will need to be retried once maintenance is complete.

We apologize for the inconvenience this may cause.
Sep 12, 17:56 UTC
Maintenance Announcement: BCC will be unavailable from 09/12/2019 08:00 pm to 09/12/2019 08:15 pm EDT
Completed - The scheduled maintenance has been completed.
Sep 13, 01:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 00:00 UTC
Scheduled - Beginning at 8 PM EDT, Cloud Control will be unavailable due to an infrastructure enhancement between 8:00 and 8:15 PM EDT. During this time, login to Cloud Control will be impacted. We apologize for any inconvenience this may cause.
The times specified in this topic are in Eastern (US) Time.

--- Pacific (US): Thu Sep 12 2019 17:00:00 to Thu Sep 12 2019 17:15:00
--- London: Fri Sep 13 2019 00:00:00 to Fri Sep 13 2019 00:15:00
--- Austria: Fri Sep 13 2019 01:00:00 to Fri Sep 13 2019 01:15:00
--- India: Fri Sep 13 2019 05:30:00 to Fri Sep 13 2019 05:45:00
--- China (Shanghai): Fri Sep 13 2019 08:00:00 to Fri Sep 13 2019 08:15:00
--- Japan: Fri Sep 13 2019 09:00:00 to Fri Sep 13 2019 09:15:00
During this time, the indicated products and service may be unavailable. We apologize for any inconvenience this may cause.
Sep 12, 21:43 UTC
Sep 12, 2019
EMEA Cloud Connectivity issues
Resolved - This incident has been resolved.
Sep 12, 12:34 UTC
Investigating - We are currently investigating an issue with connectivity to cloud services in portions of the EMEA region
Sep 12, 09:12 UTC
Cloud-to-Cloud Backup Issue Affecting Customers worldwide
Resolved - This incident has been resolved.
Sep 12, 00:36 UTC
Monitoring - System performance is back to normal. We will continue to monitor the health of the system closely to ensure the stability of the system.
Sep 10, 23:50 UTC
Update - Update - Degraded performance affecting US customers for backups and restores. This is causing backup and restore jobs to take longer than expected, and get aborted on some occasions. Our engineering team is still working to solve the issue. We will notify you as soon as the solution has been put in place.
Sep 10, 15:55 UTC
Update - Update - Degraded performance affecting US customers for backups and restores. Our engineering team is still working to solve the issue. We will notify you as soon as the solution has been put in place.
Sep 9, 15:52 UTC
Update - Degraded performance affecting US customers for backups and restores. Our engineering team has identified the issue and has begun efforts to solve the issue. We will notify you as soon as the solution has been put in place.
Sep 6, 22:30 UTC
Update - Issues affecting our Australia, Canada, and EMEA regions have been resolved and are now being monitored. However, we continue our efforts on resolving issues affecting US customers.
Sep 5, 21:55 UTC
Update - We are still investigating an issue that is affecting Cloud-to-Cloud Backup customers in several regions (Canada, EMEA, US). Backup jobs may be aborted as a symptom of this issue.
Sep 5, 15:14 UTC
Identified - We are investigating an issue that is affecting Cloud-to-Cloud Backup customers in several regions (Canada, EMEA, US). Backup jobs may be aborted as a symptom of this issue.
Sep 4, 18:42 UTC
Investigating - We are investigating an issue that is affecting Cloud-to-Cloud Backup customers in several regions (Canada, EMEA, US). Backup jobs may be aborted as a symptom of this issue.
Sep 3, 16:35 UTC
Sep 11, 2019

No incidents reported.

Sep 10, 2019
WaaS/ADP scheduled maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 06:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 3, 13:44 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 2, 11:51 UTC
Scheduled - We will be undergoing planned maintenance at that time.
- WaaS UI/API might be temporarily unavailable
- Traffic will *not* be affected
Sep 2, 11:47 UTC
Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

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