We are adding new features to the Zero-Touch service. No downtime is expected during the update and site devices will be unaffected during this process. Posted on
Feb 17, 2025 - 09:54 UTC
Resolved -
This incident has been resolved, monitoring service is fully functional from 6pm ET yesterday as provided in the earlier update.
Feb 14, 13:35 UTC
Monitoring -
Our engineering team has identified the cause of this issue and has implemented a solution. We will continue to monitor to ensure the impacted functionality is back to business-as-usual
Feb 13, 23:23 UTC
Investigating -
Barracuda XDR is currently experiencing a service issue that impacts the monitoring of both physical and virtual sensor devices. Our engineering team is actively working to resolve the issue. We understand the impact this may have on your business and are committed to restoring full functionality of this monitoring service as quickly as possible.
The core XDR service is not affected. Data is still flowing into XDR and the SOC's systems are fully operational. We will provide further updates as we identify the root cause and implement a solution.
Feb 13, 20:49 UTC
Resolved -
This incident has been resolved.
Feb 11, 21:48 UTC
Monitoring -
We have solved the problem and are monitoring to ensure it does not come back. If you have any additional issues, please reach out to Barracuda support.
Feb 11, 15:10 UTC
Investigating -
Barracuda XDR is currently experiencing an issue with the dashboard. Our engineers are currently working to identify the cause and get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible.
The core XDR service is not affected. Data is still flowing into XDR and the SOC's systems are fully operational.
We will provide another update once the issue has been identified and we have started to implement a solution.
Feb 11, 14:37 UTC