Barracuda Networks Status

All Systems Operational

Appliance Control Operational

Web Interface Operational

Device Connections Operational

Cloud backups Operational

Appliance Updates Operational

Backup Service Operational

Web Interface Operational

Email Alerts / Reports Operational

Offsite Transfers Operational

Cloud to Cloud Backup Operational

Web Interface Operational

Office 365 Integration Operational

BarracudaCentral.org Operational

Cloud Archiving Service Operational

Web Interface Operational

End-user Access Operational

Mail Processing Operational

Exchange Integration Operational

PST Import Operational

Cloud Control Operational

Cloud Protection Layer for ESG Operational

Content Shield Operational

Web Interface Operational

Content Filtering Operational

Corporate Website Operational

Campus Operational

Blog Operational

www Operational

Community Operational

ECHOplatform Operational

Email Security Service Operational

Mail Delivery Operational

User Interface Operational

Message Archiver Operational

Cloud Replication Operational

Cloud Federated Search Operational

CloudGen Firewall Operational

Advanced Threat Protection Operational

Web Categorization Service Operational

Download Portal Operational

Licensing Operational

Zero Touch Deployment (ZTD) Operational

View - Cloud Email Archive Operational

EMEA | nest1-view-eu | viewarchive.co.uk Operational

APAC | nest1-view-au | au.viewarchive.com Operational

US | nest1-view-us | viewarchive.com Operational

US | nest2-view-us | us.viewarchive.com Operational

US | rack1-view-us | Operational

Web Security Service Operational

Management Web UI Operational

Traffic Processing Operational

WSA Service Test Operational

WAF Active DDoS Prevention Service Operational

Management Web UI Operational

Traffic Flow Operational

WAF-as-a-Service Operational

Configuration Propagation Operational

Traffic Processing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 14, 2018

No incidents reported today.

Dec 13, 2018

Scheduled maintenance on ESS UK region

Completed - The scheduled maintenance has been completed.
Dec 13, 00:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 23:01 UTC

Scheduled - On 2018-12-12 beginning at 23:00 UTC and scheduled to complete at 2018-12-13 00:30, Barracuda Networks will be performing server maintenance to improve overall system performance. During this time, the indicated products and service may be unavailable. We apologize for any inconvenience this may cause.
Dec 11, 01:07 UTC

Dec 11, 2018

No incidents reported.

Dec 10, 2018

ESS UK - Message log may not be updating for some customers

Resolved - This incident has been resolved.
Dec 10, 23:33 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 10, 12:33 UTC

Investigating - Beginning on Dec 10 @10:29AM UTC, Barracuda noticed issues with the message log in our Email Security Service for Essentials in the UK. We are actively investigating and working towards a resolution.

No other components of the email security services including spam protection, virus protection, advanced threat protection, mail flow for new incoming/outgoing email, quarantine notifications and encryption services are affected. We apologize for any inconvenience this may be causing.
Dec 10, 11:28 UTC

Barracuda Backup US Region Reporting Issue

Resolved - Things have remained stable till now, and we will continue to monitor going forward.
Dec 10, 14:25 UTC

Update - Things have remained stable, and we continue to monitor.
Dec 10, 08:31 UTC

Update - The situation remains still stable at this time, and we are continuing to monitor.
Dec 9, 22:46 UTC

Update - We are continuing to monitor for any further issues.
Dec 9, 17:00 UTC

Monitoring - We have implemented a fix and are continuing to monitor the situation.
Dec 9, 16:57 UTC

Identified - Some Cloud to Cloud Backup customers may experience stalled Backups or Restores. Backup and Cloud to Cloud Backup customers may be unable to view reports in Cloud Control.
Dec 9, 15:08 UTC

Dec 8, 2018

No incidents reported.

Dec 7, 2018

ESS web outage for U.S. region

Resolved - We have confirmed that service has been fully restored. Please contact support if you experience any further issues.
Dec 7, 18:17 UTC

Monitoring - We have fixed the issue and are monitoring the email security service closely; However, customers may experience degraded performance until this is fully resolved.
Dec 7, 18:03 UTC

Identified - We have identified the issues affecting ESS web UI for the US region and are working on a fix. We expect to have another update in 60 minutes.
Dec 7, 17:46 UTC

Dec 6, 2018

ESS UK - Degraded Outbound Email Delivery

Resolved - This incident is resolved.
Dec 6, 00:32 UTC

Monitoring - We have implemented a fix and are monitoring the service.
Dec 5, 13:47 UTC

Investigating - We are currently investigating an issue in our UK region where some outbound email is being deferred.
Dec 5, 12:31 UTC

Dec 5, 2018

ESS - US Intermittent Connectivity Issues

Resolved - We have confirmed that service has been fully restored. Please contact support if you experience any further issues.
Dec 5, 18:36 UTC

Monitoring - We have implemented a fix and are monitoring the service.
Nov 27, 17:51 UTC

Investigating - Beginning on 11/26/2018 @ 08:15 AM PST, Barracuda noticed issues with intermittent connectivity issues in our Email Security Service for Essentials. We are actively investigating and working towards a resolution.
Nov 26, 16:36 UTC

Barracuda Backup US Region Reporting Issue

Resolved - This incident has been resolved.
Dec 5, 18:25 UTC

Investigating - The Barracuda Backup service is experiencing a reporting problem affecting the US region.
Dec 5, 06:04 UTC

ESS UK - outbound mail delivery issues

Resolved - We have confirmed that service has been fully restored. Please contact support if you experience any further issues.
Dec 5, 00:03 UTC

Monitoring - A fix has been implemented and we are monitoring service health.
Dec 4, 23:12 UTC

Investigating - Beginning on 12/4/2018 @ 14:29 PST, Barracuda noticed issues with ESS Outbound SMTP Delivery in our Email Security Service for Essentials. We are actively investigating and working towards a resolution.

We apologize for any inconvenience this may be causing.
Dec 4, 22:55 UTC

Dec 4, 2018

Access issues with community.barracudanetworks.com

Resolved - The issue has been resolved!
Dec 4, 17:51 UTC

Identified - We are observing access issues with community.barracudanetworks.com. We are currently working to remediate the issue
Dec 4, 16:21 UTC

Dec 3, 2018

WAF-as-a-Service Partial Outage

Resolved - At this time the incident has been resolved. All traffic is flowing normally and all configuration updates are propagated to all datacenters.

We are investigating the cause of the incident and expect to have a root cause identified within 24-48 hours.
Dec 3, 19:25 UTC

Update - At this time, all traffic appears to be flowing correctly. However, we have temporarily disabled configuration propagation while we investigate the issue further. At this time, configuration changes made in the last 30 minutes or until this issue is resolved will not be propagated to WAF-as-a-Service datacenters until the issue is resolved.
Dec 3, 18:25 UTC

Monitoring - At this time, all traffic appears to be flowing correctly. However, we have temporarily disabled configuration propagation while we investigate the issue further. At this time, configuration changes made in the last 30 minutes or until this issue is resolved will not be propagated to WAF-as-a-Service datacenters until the issue is resolved.
Dec 3, 18:19 UTC

Investigating - We are investigating reports of errors accessing applications on WAF-as-a-Service. We will update shortly.
Dec 3, 17:55 UTC

Dec 2, 2018

Barracuda Cloud Control Maintenance

Completed - The scheduled maintenance has been completed.
Dec 2, 19:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 18:00 UTC

Scheduled - On Sunday, Dec 2nd beginning at 1:00 PM EST and scheduled to complete at 2:00 PM EST, Barracuda Networks will be performing maintenance on Barracuda Cloud Control. During this time, the Cloud Control user interface may be unavailable for a period of up to 30 minutes. Customers may not be able to login to Barracuda Cloud Control, and may not be able to access the cloud user interface for Barracuda Email Security Service and Barracuda Backup. The products themselves will continue to work during this time and we expect no interruption in mail flow or backup jobs.
Nov 12, 21:35 UTC

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.