Barracuda Networks Status

All Systems Operational

Appliance Control Operational

Web Interface Operational

Device Connections Operational

Cloud backups Operational

Appliance Updates Operational

Backup Service Operational

Web Interface Operational

Email Alerts / Reports Operational

Offsite Transfers Operational

Cloud to Cloud Backup Operational

Web Interface Operational

Office 365 Integration Operational

BarracudaCentral.org Operational

Cloud Archiving Service Operational

Web Interface Operational

End-user Access Operational

Mail Processing Operational

Exchange Integration Operational

PST Import Operational

Cloud Control Operational

CloudGen Firewall Operational

Advanced Threat Protection Operational

Web Categorization Service Operational

Download Portal Operational

Licensing Operational

Zero Touch Deployment (ZTD) Operational

Cloud Protection Layer for ESG Operational

Content Shield Operational

Web Interface Operational

Content Filtering Operational

Corporate Website Operational

Campus Operational

Blog Operational

www Operational

Community Operational

ECHOplatform Operational

Email Security Service Operational

Mail Delivery Operational

User Interface Operational

Message Archiver Operational

Cloud Replication Operational

Cloud Federated Search Operational

Sentinel Operational

View - Cloud Email Archive Operational

EMEA | nest1-view-eu | viewarchive.co.uk Operational

APAC | nest1-view-au | au.viewarchive.com Operational

US | nest1-view-us | viewarchive.com Operational

US | nest2-view-us | us.viewarchive.com Operational

US | rack1-view-us | Operational

Web Security Service Operational

Management Web UI Operational

Traffic Processing Operational

WSA Service Test Operational

WAF Active DDoS Prevention Service Operational

Management Web UI Operational

Traffic Flow Operational

WAF-as-a-Service Operational

Configuration Propagation Operational

Traffic Processing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Final End-of-Service announcement for first-generation Advanced Threat Protection (ATP) cloud services Mar 27, 04:00-06:00 UTC

As announced on the community portal, release notes, and product tips, Barracuda Networks will discontinue the first-generation (legacy) Advanced Threat Protection (ATP) cloud service to focus ongoing efforts benefiting from much faster and better second-generation Barracuda Advanced Threat Protection.
By 0400 UTC, Wednesday, March 27th 2019, the legacy service will finally stop operating.
If you have not done by now, please configure the newer and faster second-generation Barracuda Advanced Threat Protection (BATP) cloud service as described in the following community post:

http://community.barracuda.com/forums.php?url=/topic/31473-first-generation-advanced-threat-protection-atp-cloud-service-end-of-service-announcement
Posted on Feb 28, 01:01 UTC

Past Incidents

Mar 20, 2019

Cloud to Cloud Backup Issue Affecting Customers in the UK and parts of EU Region

Resolved - The issue had been resolved.
Mar 20, 13:07 UTC

Monitoring - The issue has been resolved. We are monitoring the system.
Mar 20, 12:00 UTC

Identified - We have identified an issue that is affecting Cloud-to-Cloud Backup customers in the UK Region and parts of the EU Region. Backup and restore functionality may be affected by this issue. Jobs may be stalled and unable to complete.
Mar 20, 09:52 UTC

Investigating - We are investigating an issue that is affecting Cloud-to-Cloud Backup customers in the UK and parts of the EU Region. Backup and restore functionality may be affected by this issue. Jobs may be stalled or take longer to complete.
Mar 20, 09:35 UTC

Mar 19, 2019

Cloud to Cloud Backup Issue Affecting Customers in the Canada Region

Resolved - The issue had been resolved.
Mar 19, 14:13 UTC

Monitoring - The issue has been resolved. We are monitoring the system.
Mar 19, 12:50 UTC

Identified - We have identified an issue that is affecting Cloud-to-Cloud Backup customers in the Canada Region. Backup and restore functionality may be affected by this issue, and some jobs may be stalled.
Mar 19, 11:14 UTC

Investigating - We are investigating an issue that is affecting Cloud-to-Cloud Backup customers in the Canada Region. Backup and restore functionality may be affected by this issue, and jobs may currently be stalled.
Mar 19, 10:21 UTC

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

ESS Web UI failing to load

Resolved - We have confirmed that service has been fully restored. Please contact support if you experience any further issues.
Mar 14, 18:32 UTC

Monitoring - We have fixed the issue and are monitoring the email security service closely.
Mar 14, 17:32 UTC

Mar 13, 2019

Active DDoS Prevention Control Traffic Issues

Resolved - We have resolved the issue where Web Application Firewalls with Active DDoS Prevention are unable to communicate with the Active DDoS Prevention control servers. All services should be running normally at this time.

If you are still encountering issues, please contact Barracuda Support for immediate assistance.
Mar 13, 17:00 UTC

Identified - We have identified an issue where Web Application Firewalls with Active DDoS Prevention are unable to communicate with the Active DDoS Prevention control servers.

Though traffic will continue to flow normally, customers will not be able to access the Active DDoS Prevention management panel to change settings.

We are implementing a fix and expect the outage to be resolved within approximately two hours.

We will report more information as it becomes available. Thank you for your patience.
Mar 13, 16:36 UTC

Investigating - We are investigating reports that Web Application Firewalls with Active DDoS Prevention are unable to communicate with the Active DDoS Prevention control servers.

Though traffic will continue to flow normally, customers may not be able to access the Active DDoS Prevention management panel to change settings.

We will report more information as it becomes available. Thank you for your patience.
Mar 13, 16:28 UTC

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

Barracuda Appliance Control Cloud Backups

Resolved - We have confirmed that service has been fully restored. Please contact support if you experience any further issues.
Mar 8, 00:11 UTC

Monitoring - We have fixed the issue and are monitoring the Appliance Control Cloud Backup service closely.
Mar 7, 18:51 UTC

Investigating - We are investigating reports of cloud backups for Barracuda appliances not completing properly.
Mar 7, 17:47 UTC

Mar 7, 2019

Barracuda Appliance Control Cloud Backups

Resolved - We have confirmed that service has been fully restored. Please contact support if you experience any further issues.
Mar 7, 14:27 UTC

Investigating - We are investigating reports of cloud backups for Barracuda appliances not completing properly.
Mar 7, 14:07 UTC

Mar 6, 2019

Email Encryption Service customers may experience delays in encrypted message delivery

Resolved - This incident has been resolved.
Mar 6, 02:45 UTC

Monitoring - Email Encryption Service customers may experience delays in encrypted message delivery. We have identified and fixed the issue, but customers might still be experiencing degraded performance. We will continue to monitor the issue.
Mar 5, 19:36 UTC

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