Monitoring - A fix has been implemented and we are monitoring the results.
Oct 17, 16:39 UTC
Identified - We have identified an issue that is affecting Cloud-to-Cloud Backup customers in the US Region. Backup and restore functionality may be affected by this issue.
Oct 17, 13:18 UTC
Appliance Control Operational
Web Interface   Operational
Device Connections   Operational
Cloud backups   Operational
Appliance Updates   Operational
Backup Service Operational
Web Interface   Operational
Email Alerts / Reports   Operational
Offsite Transfers   Operational
Cloud to Cloud Backup Operational
Web Interface   Operational
Office 365 Integration   Operational
BarracudaCentral.org   Operational
Cloud Archiving Service Operational
Web Interface   Operational
End-user Access   Operational
Mail Processing   Operational
Exchange Integration   Operational
PST Import   Operational
Cloud Control   Operational
Cloud Protection Layer for ESG   ? Operational
Content Shield Operational
Web Interface   Operational
Content Filtering   Operational
Corporate Website Operational
Campus   Operational
Blog   Operational
www   Operational
Community   Operational
ECHOplatform   Operational
Email Security Service Operational
Mail Delivery   ? Operational
User Interface   ? Operational
Message Archiver Operational
Cloud Replication   Operational
Cloud Federated Search   Operational
NG Firewall Operational
Advanced Threat Protection   Operational
Web Categorization Service   Operational
Download Portal   ? Operational
Licensing   Operational
View - Cloud Email Archive Operational
EMEA - viewarchive.co.uk   ? Operational
APAC - au.viewarchive.com   ? Operational
US - viewarchive.com   ? Operational
US - us.viewarchive.com   ? Operational
Web Security Service Operational
Management Web UI   Operational
Traffic Processing   Operational
WSA Service Test   Operational
WAF Active DDoS Prevention Service ? Operational
Management Web UI   Operational
Traffic Flow   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 17, 2018
Resolved - This incident has been resolved.
Oct 17, 08:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 17, 07:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 17, 06:01 UTC
Investigating - We are aware that some users may be experiencing connectivity issues and are investigating.
Oct 17, 05:13 UTC
Oct 16, 2018

No incidents reported.

Oct 15, 2018
Completed - The scheduled maintenance has been completed.
Oct 15, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 19:00 UTC
Scheduled - View Archive - EU Region will be undergoing a maintenance release.
Oct 15, 09:16 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 13:30 UTC
Scheduled - View Archive - US Region will be undergoing a Release Maintenance
Oct 15, 09:18 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 10:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 09:00 UTC
Scheduled - On Oct 15, 2018 beginning at 9:00 AM UTC and scheduled to complete at 11:00 AM UTC, Barracuda Networks will be performing server maintenance to improve overall system performance. During this time, the indicated products and service may be unavailable for EMEA region. We apologize for any inconvenience this may cause.
Oct 12, 19:54 UTC
Oct 14, 2018

No incidents reported.

Oct 13, 2018
Completed - The scheduled maintenance has been completed.
Oct 13, 17:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 16:00 UTC
Scheduled - On 2018-10-13 beginning at 16:00 UTC and scheduled to complete at 18:00 UTC, Barracuda Networks will be performing server maintenance to improve overall system performance. During this time, the indicated products and service may be unavailable. We apologize for any inconvenience this may cause.
Oct 9, 16:56 UTC
Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018
Resolved - This incident has been resolved.
Oct 8, 23:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 21:52 UTC
Update - We are continuing to investigate this issue.
Oct 8, 21:40 UTC
Investigating - We are aware of connectivity issues in the US region to one of our datacenters and are investigating.
Oct 8, 21:18 UTC
Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018
Resolved - This incident has been resolved.
Oct 5, 23:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 5, 21:17 UTC
Investigating - ESS customers using the US instance may experience delays in receiving their quarantine notifications and messages redelivered from the UI.
Oct 5, 19:45 UTC
Oct 4, 2018
Resolved - We have confirmed that service has been fully restored. Please contact support if you experience any further issues.
Oct 4, 18:46 UTC
Monitoring - New versions of the virusdef have been published to fix the issue and we are monitoring the situation.
Oct 4, 18:20 UTC
Update - We are continuing to work on a fix for this issue.
Oct 4, 17:48 UTC
Identified - There is a bad virus definition that is incorrectly blocking xlsx files as a virus. We are aware of the issue and working on a fix.
Oct 4, 17:44 UTC
Resolved - This incident has been resolved.
Oct 4, 17:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 4, 16:10 UTC
Identified - We are experiencing an issue with the PAYG service that may impact new or existing subscriptions for new CloudGen firewall instances or WAFs in AWS.
Oct 4, 15:10 UTC
Oct 3, 2018

No incidents reported.