Monitoring - A fix has been implemented and we continue to monitor the backlog of messages.
Jan 22, 18:33 UTC
Update - We are continuing to investigate this issue.
Jan 22, 07:32 UTC
Update - We are continuing to investigate this issue.
Jan 22, 07:18 UTC
Update - We are continuing to investigate this issue.
Jan 22, 07:13 UTC
Update - We are continuing to investigate this issue.
Jan 22, 07:11 UTC
Update - We are continuing to investigate this issue.
Jan 22, 07:04 UTC
Investigating - BCAS is currently experiencing an issue with delayed mail processing . Our engineers are currently working to identify the cause and get our services back online. We understand this has impacts on your business, we are working to get you up and running as fast as possible.

We will provide another update once the issue has been identified and we have started to implement a solution.
Jan 22, 07:03 UTC
Appliance Control Operational
Web Interface Operational
Device Connections Operational
Cloud backups Operational
Appliance Updates Operational
Backup Service Operational
Web Interface Operational
Email Alerts / Reports Operational
Offsite Transfers Operational
Cloud to Cloud Backup Operational
90 days ago
98.21 % uptime
Today
Web Interface Operational
Office 365 Integration Operational
Cloud to Cloud Backups Operational
90 days ago
98.21 % uptime
Today
BarracudaCentral.org Operational
Cloud Archiving Service Degraded Performance
Web Interface Operational
End-user Access Operational
Mail Processing Degraded Performance
Exchange Integration Operational
PST Import Operational
Cloud Control Operational
CloudGen Firewall Operational
Advanced Threat Protection Operational
Web Categorization Service Operational
Download Portal ? Operational
Licensing Operational
Zero Touch Deployment (ZTD) ? Operational
Cloud Protection Layer for ESG ? Operational
Content Shield Operational
90 days ago
100.0 % uptime
Today
US - Web Interface Operational
90 days ago
100.0 % uptime
Today
US - Content Filtering Operational
90 days ago
100.0 % uptime
Today
EU - Web Interface Operational
90 days ago
100.0 % uptime
Today
EU - Content Filtering Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
ECHOplatform Operational
Email Security Service Operational
Mail Delivery ? Operational
User Interface ? Operational
Forensics and Incident Response Operational
Dashboard UI Operational
Email Processing Operational
Message Archiver Operational
Cloud Replication Operational
Cloud Federated Search Operational
Sentinel Operational
Email Processing Operational
Dashboard UI Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk ? Operational
APAC | nest1-view-au | au.viewarchive.com ? Operational
US | nest1-view-us | viewarchive.com ? Operational
US | im1-view-us | ? Operational
US | rack1-view-us | ? Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
WSA Service Test Operational
WAF Active DDoS Prevention Service ? Operational
Management Web UI Operational
Traffic Flow Operational
WAF-as-a-Service Operational
Configuration Propagation ? Operational
Traffic Processing ? Operational
Management Web UI Operational
Vulnerability Manager/Vulnerability Remediation Service Operational
User Interface ? Operational
Scan Engine ? Operational
Cloud Security Guardian Operational
90 days ago
100.0 % uptime
Today
Web UI Operational
90 days ago
100.0 % uptime
Today
Scan Engine Operational
90 days ago
100.0 % uptime
Today
Managed SOC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 23, 2021

No incidents reported today.

Jan 22, 2021

Unresolved incident: EU DC failing journaling and exchange actions across multiple tenants.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021
Resolved - All issues were resolved, WAFaaS team will begin to work on a detailed RCA.
Jan 17, 12:18 UTC
Update - All traffic flow has been restored. At this time, configuration propagation for new applications and endpoints is paused; all other configuration propagation is working normally.
Jan 17, 11:56 UTC
Identified - We have identified an issue with WAF-as-a-Service traffic flow and it is being mitigated at this time. Most applications' traffic flow should be normal at this time.
Jan 17, 11:39 UTC
Update - We are continuing to investigate this issue.
Jan 17, 11:19 UTC
Investigating - We're investigating investigating issues with WAFaaS traffic flow, expect updates shortly
Jan 17, 11:18 UTC
Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.