All Systems Operational
Appliance Control Operational
Web Interface Operational
Device Connections Operational
Cloud backups Operational
Appliance Updates Operational
Backup Service Operational
Web Interface Operational
Email Alerts / Reports Operational
Offsite Transfers Operational
Cloud to Cloud Backup Operational
90 days ago
99.91 % uptime
Today
Web Interface Operational
Office 365 Integration Operational
Cloud to Cloud Backups Operational
90 days ago
99.91 % uptime
Today
BarracudaCentral.org Operational
Cloud Archiving Service Operational
Web Interface Operational
End-user Access Operational
Mail Processing Operational
Exchange Integration Operational
PST Import Operational
Cloud Control Operational
CloudGen Firewall Operational
Advanced Threat Protection Operational
Web Categorization Service Operational
Download Portal ? Operational
Licensing Operational
Zero Touch Deployment (ZTD) ? Operational
Cloud Protection Layer for ESG ? Operational
Content Shield Operational
90 days ago
100.0 % uptime
Today
US - Web Interface Operational
90 days ago
100.0 % uptime
Today
US - Content Filtering Operational
90 days ago
100.0 % uptime
Today
EU - Web Interface Operational
90 days ago
100.0 % uptime
Today
EU - Content Filtering Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
ECHOplatform Operational
Email Security Service Operational
Mail Delivery ? Operational
User Interface ? Operational
Forensics and Incident Response Operational
Dashboard UI Operational
Email Processing Operational
Message Archiver Operational
Cloud Replication Operational
Cloud Federated Search Operational
Sentinel Operational
Email Processing Operational
Dashboard UI Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk ? Operational
APAC | nest1-view-au | au.viewarchive.com ? Operational
US | nest1-view-us | viewarchive.com ? Operational
US | im1-view-us | ? Operational
US | rack1-view-us | ? Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
WSA Service Test Operational
WAF Active DDoS Prevention Service ? Operational
Management Web UI Operational
Traffic Flow Operational
WAF-as-a-Service Operational
Configuration Propagation ? Operational
Traffic Processing ? Operational
Management Web UI Operational
Vulnerability Manager/Vulnerability Remediation Service Operational
User Interface ? Operational
Scan Engine ? Operational
Cloud Security Guardian Operational
90 days ago
100.0 % uptime
Today
Web UI Operational
90 days ago
100.0 % uptime
Today
Scan Engine Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
WaaS maintenance: UI updates Oct 4, 09:00-11:00 UTC
WaaS will be updating parts of the UI. Some users would be logged out and will need to re-login again. Traffic will not be interrupted.
Posted on Sep 30, 08:15 UTC
Past Incidents
Oct 1, 2020
Completed - The scheduled maintenance has been completed.
Oct 1, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 19:00 UTC
Scheduled - One of WAFaaS/ADP datacenters will need to be disabled for internal configuration changes. This would cause some of the EU traffic to be routed through US causing slightly higher latency. There will be no downtime.
Oct 1, 08:39 UTC
Sep 30, 2020

No incidents reported.

Sep 29, 2020
Resolved - This incident has been resolved.
Sep 29, 12:34 UTC
Monitoring - Due to a Microsoft service outage, backup and restore operations in the following regions: US, Canada and Sydney may have been aborted. Jobs will run on schedule upon resolution of the Microsoft service outage.
Sep 29, 00:43 UTC
Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020
Resolved - This incident has been resolved.
Sep 25, 15:10 UTC
Monitoring - Steps have been taken to remediate the delays seen in the region. We are monitoring the issue while the outstanding backlog is processed.
Sep 25, 13:24 UTC
Investigating - ESS is currently experiencing an issue with mail flow. Our engineers are currently working to identify the cause and get our services back online. We understand this has impacts on your business, we are working to get you up and running as fast as possible.

We will provide another update once the issue has been identified and we have started to implement a solution.
Sep 25, 12:24 UTC
Sep 24, 2020
Completed - The scheduled maintenance has been completed.
Sep 24, 17:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 17:00 UTC
Scheduled - On 2020-09-24 beginning at 17:00 UTC and scheduled to complete at 18:30 UTC,
Barracuda will be performing network maintenance. During this time a small number of U.S. based Barracuda Backup customers will not be able to view and restore data via the restore browser using the cloud interface. If you need to restore data during this window, please use the local interface of that appliance. The maintenance window is expected to last 1.5 hours.
Sep 23, 17:00 UTC
Resolved - This incident has been resolved.
Sep 24, 14:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 22:23 UTC
Investigating - We are investigating an issue that is causing backup & restore jobs to abort for Cloud-to-Cloud Backup customers in the US region.
Sep 23, 20:28 UTC
Sep 23, 2020
Sep 22, 2020
Resolved - This incident has been resolved.
Sep 22, 21:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 15:28 UTC
Investigating - We are investigating a problem that is causing slower backup and restore times for some customers in the US region.
Sep 21, 15:53 UTC
Resolved - The syntax has been corrected and propagation of correct records should happen within the next 15 minutes.
Sep 22, 10:29 UTC
Update - We are continuing to investigate this issue.
Sep 22, 10:29 UTC
Update - Our engineering team has identified the issue and has begun efforts to solve the issue
Sep 22, 10:17 UTC
Update - Our engineers are currently working to correct the syntax. We understand this has impacts on your business, we are working to get this right as fast as possible.
Sep 22, 09:59 UTC
Investigating - The syntax in our SPF records for UK and DE regions is incorrect and impacting outbound mail flow for Essentials customers. Engineering has been made aware.
Sep 22, 09:58 UTC
Sep 21, 2020
Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020
Resolved - This incident has been resolved.
Sep 18, 20:26 UTC
Monitoring - We have assigned resources to monitor this issue which was present previously and auto-resolved.
Sep 17, 21:21 UTC
Investigating - We are currently investigating an issue in the US region affecting customer ability to view and update quarantine notification settings.
Sep 17, 18:12 UTC
Sep 17, 2020