Investigating - Upstream O365 deferrals (Microsoft Admin Center reference # EX252124) are causing unintentional delays to other email traffic. Remediation steps to work around the problem are being investigated.
Apr 22, 15:58 UTC
Apr 22, 15:58 UTC
Update - Most mail received prior to April 6, 2021 has been received and is currently available for search, and we're working to make the remaining items available. Items received during the time of the incident are safely stored and will become available as we process them. We'll continue to provide updates along with an estimate when we're able.
Apr 20, 01:46 UTC
Apr 20, 01:46 UTC
Update - We are continuing to work on the rebuild of the indexes though progress has been slower than expected. We are still expecting mail that was archived before last week to be available within the next 24 hours.
Apr 15, 00:31 UTC
Apr 15, 00:31 UTC
Update - Our Engineering team is working on rebuilding some of the indexes for archived mail. Any mail that was archived before last week will be searchable within the next 24 hours.
Any mail that was archived within the last week is still being re-indexed. We will provide an estimated time for resolution as soon as it is available.
Apr 12, 20:24 UTC
Any mail that was archived within the last week is still being re-indexed. We will provide an estimated time for resolution as soon as it is available.
Apr 12, 20:24 UTC
Update - We are continuing to work on resolving the issue. We will share additional information with you as soon as it becomes available.
Apr 9, 14:34 UTC
Apr 9, 14:34 UTC
Identified - Some Cloud Archiving customers in the US may experience delays in new archived email appearing in search results. We have identified the issue and are working to restore service to normal operating levels. At this time we expect the issue to be resolved within the next 24 hours.
Apr 7, 19:09 UTC
Apr 7, 19:09 UTC
Appliance Control
Operational
Web Interface
Operational
Device Connections
Operational
Cloud backups
Operational
Appliance Updates
Operational
Backup Service
Operational
Web Interface
Operational
Email Alerts / Reports
Operational
Offsite Transfers
Operational
Cloud to Cloud Backup
Operational
Web Interface
Operational
Office 365 Integration
Operational
Cloud to Cloud Backups
Operational
BarracudaCentral.org
Operational
Cloud Archiving Service
Degraded Performance
Web Interface
Operational
End-user Access
Operational
Mail Processing
Degraded Performance
Exchange Integration
Operational
PST Import
Operational
Cloud Control
Operational
CloudGen Firewall
Operational
Advanced Threat Protection
Operational
Web Categorization Service
Operational
Download Portal
?
Operational
Licensing
Operational
Zero Touch Deployment (ZTD)
?
Operational
Cloud Protection Layer for ESG
?
Operational
Content Shield
Operational
US - Web Interface
Operational
US - Content Filtering
Operational
EU - Web Interface
Operational
EU - Content Filtering
Operational
Corporate Website
Operational
Campus
Operational
Blog
Operational
www
Operational
Community
Operational
ECHOplatform
Operational
Email Security Service
Degraded Performance
Mail Delivery
?
Degraded Performance
User Interface
?
Operational
Forensics and Incident Response
Operational
Dashboard UI
Operational
Email Processing
Operational
Message Archiver
Operational
Cloud Replication
Operational
Cloud Federated Search
Operational
Sentinel
Operational
Email Processing
Operational
Dashboard UI
Operational
View - Cloud Email Archive
Operational
EMEA | nest1-view-eu | viewarchive.co.uk
?
Operational
APAC | nest1-view-au | au.viewarchive.com
?
Operational
US | nest1-view-us | viewarchive.com
?
Operational
US | im1-view-us |
?
Operational
US | rack1-view-us |
?
Operational
Web Security Service
Operational
Management Web UI
Operational
Traffic Processing
Operational
WSA Service Test
Operational
WAF Active DDoS Prevention Service
?
Operational
Management Web UI
Operational
Traffic Flow
Operational
WAF-as-a-Service
Operational
Configuration Propagation
?
Operational
Traffic Processing
?
Operational
Management Web UI
Operational
Vulnerability Manager/Vulnerability Remediation Service
Operational
User Interface
?
Operational
Scan Engine
?
Operational
Cloud Security Guardian
Operational
Web UI
Operational
Scan Engine
Operational
Managed SOC
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Email Security Service - Database Maintenance DE Region
May 5, 20:00-22:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Apr 14, 20:15 UTC
Posted on Apr 14, 20:15 UTC
Email Security Service - Database Maintenance UK Region
May 5, 20:00-22:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Apr 14, 20:14 UTC
Posted on Apr 14, 20:14 UTC
Email Security Service - Database Maintenance AU Region
May 6, 16:00-18:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Apr 14, 20:17 UTC
Posted on Apr 14, 20:17 UTC
Email Security Service - Database Maintenance CA Region
May 7, 02:00-04:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Apr 14, 20:19 UTC
Posted on Apr 14, 20:19 UTC
Email Security Service - Database Maintenance US Region
May 7, 02:00-04:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Apr 14, 20:18 UTC
Posted on Apr 14, 20:18 UTC