Identified - Engineering has identified an issue with the UK datacenter that is causing the Outlook Add-in and BCAS web UI to be sluggish, particularly during the morning. We have identified bandwidth issues as the cause of this. We wish to apologize for any inconvenience this is causing.

There is no need to contact support with this issue if you are experiencing it. Barracuda is aware of the situation and is handling it as a top priority. There is no chance for data loss. Additional bandwidth measures are currently being put into place to alleviate this issue.

Thank you for being a Barracuda Networks customer. We will update this page with new information as it becomes available.
Aug 7, 15:12 UTC
Appliance Control Operational
Web Interface Operational
Device Connections Operational
Cloud backups Operational
Appliance Updates Operational
Backup Service Operational
Web Interface Operational
Email Alerts / Reports Operational
Offsite Transfers Operational
Cloud to Cloud Backup Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
Office 365 Integration Operational
Cloud to Cloud Backups Operational
90 days ago
100.0 % uptime
Today
BarracudaCentral.org Operational
Cloud Archiving Service Degraded Performance
Web Interface Degraded Performance
End-user Access Operational
Mail Processing Operational
Exchange Integration Operational
PST Import Operational
Cloud Control Operational
CloudGen Firewall Operational
Advanced Threat Protection Operational
Web Categorization Service Operational
Download Portal ? Operational
Licensing Operational
Zero Touch Deployment (ZTD) ? Operational
Cloud Protection Layer for ESG ? Operational
Content Shield Operational
Web Interface Operational
Content Filtering Operational
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
ECHOplatform Operational
Email Security Service Operational
Mail Delivery ? Operational
User Interface ? Operational
Forensics and Incident Response Operational
Dashboard UI Operational
Email Processing Operational
Message Archiver Operational
Cloud Replication Operational
Cloud Federated Search Operational
Sentinel Operational
Email Processing Operational
Dashboard UI Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk ? Operational
APAC | nest1-view-au | au.viewarchive.com ? Operational
US | nest1-view-us | viewarchive.com ? Operational
US | im1-view-us | ? Operational
US | rack1-view-us | ? Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
WSA Service Test Operational
WAF Active DDoS Prevention Service ? Operational
Management Web UI Operational
Traffic Flow Operational
WAF-as-a-Service Operational
Configuration Propagation ? Operational
Traffic Processing ? Operational
Management Web UI Operational
Vulnerability Manager/Vulnerability Remediation Service Operational
User Interface ? Operational
Scan Engine ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 7, 2020

Unresolved incident: Barracuda Cloud Archiving Service - Reading, UK - Bandwidth Issues.

Aug 6, 2020
Resolved - This incident has been resolved.
Aug 6, 20:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 6, 16:35 UTC
Identified - We are experiencing an issue with some of our support infrastructure which will require emergency maintenance this morning.
Customers requiring assistance from Barracuda may experience longer resolution times.
Aug 6, 13:13 UTC
Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020
Resolved - This has been resolved.
Jul 29, 18:24 UTC
Update - We are continuing to monitor for any further issues.
Jul 29, 16:42 UTC
Update - Traffic is flowing properly at this time. We are continuing to hold this incident open while we address the root cause of the issue and confirm it is fully resolved.
Jul 29, 16:41 UTC
Monitoring - We believe that traffic is flowing properly at this time. We are continuing to monitor.
Jul 29, 16:25 UTC
Update - We are working to determine an ETA and possible workarounds at this time.
Jul 29, 16:18 UTC
Investigating - We are seeing consistent reports of traffic routing failures in the eastern US. We will add further details as soon as possible.
Jul 29, 16:14 UTC
Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.