All Systems Operational
Appliance Control Operational
Web Interface   Operational
Device Connections   Operational
Cloud backups   Operational
Appliance Updates   Operational
Backup Service Operational
Web Interface   Operational
Email Alerts / Reports   Operational
Offsite Transfers   Operational
Cloud to Cloud Backup Operational
Web Interface   Operational
Office 365 Integration   Operational
BarracudaCentral.org   Operational
Cloud Archiving Service Operational
Web Interface   Operational
End-user Access   Operational
Mail Processing   Operational
Exchange Integration   Operational
PST Import   Operational
Cloud Control   Operational
Cloud Protection Layer for ESG   ? Operational
Content Shield Operational
Web Interface   Operational
Content Filtering   Operational
Corporate Website Operational
Campus   Operational
Blog   Operational
www   Operational
Community   Operational
ECHOplatform   Operational
Email Security Service Operational
Mail Delivery   ? Operational
User Interface   ? Operational
Message Archiver Operational
Cloud Replication   Operational
Cloud Federated Search   Operational
CloudGen Firewall Operational
Advanced Threat Protection   Operational
Web Categorization Service   Operational
Download Portal   ? Operational
Licensing   Operational
Zero Touch Deployment (ZTD)   ? Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk   ? Operational
APAC | nest1-view-au | au.viewarchive.com   ? Operational
US | nest1-view-us | viewarchive.com   ? Operational
US | nest2-view-us | us.viewarchive.com   ? Operational
US | rack1-view-us |   ? Operational
Web Security Service Operational
Management Web UI   Operational
Traffic Processing   Operational
WSA Service Test   Operational
WAF Active DDoS Prevention Service ? Operational
Management Web UI   Operational
Traffic Flow   Operational
WAF-as-a-Service Operational
Configuration Propagation   ? Operational
Traffic Processing   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 14, 2018

No incidents reported today.

Dec 13, 2018
Completed - The scheduled maintenance has been completed.
Dec 13, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 23:01 UTC
Scheduled - On 2018-12-12 beginning at 23:00 UTC and scheduled to complete at 2018-12-13 00:30, Barracuda Networks will be performing server maintenance to improve overall system performance. During this time, the indicated products and service may be unavailable. We apologize for any inconvenience this may cause.
Dec 11, 01:07 UTC
Dec 11, 2018

No incidents reported.

Dec 10, 2018
Resolved - This incident has been resolved.
Dec 10, 23:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 10, 12:33 UTC
Investigating - Beginning on Dec 10 @10:29AM UTC, Barracuda noticed issues with the message log in our Email Security Service for Essentials in the UK. We are actively investigating and working towards a resolution.

No other components of the email security services including spam protection, virus protection, advanced threat protection, mail flow for new incoming/outgoing email, quarantine notifications and encryption services are affected. We apologize for any inconvenience this may be causing.
Dec 10, 11:28 UTC
Resolved - Things have remained stable till now, and we will continue to monitor going forward.
Dec 10, 14:25 UTC
Update - Things have remained stable, and we continue to monitor.
Dec 10, 08:31 UTC
Update - The situation remains still stable at this time, and we are continuing to monitor.
Dec 9, 22:46 UTC
Update - We are continuing to monitor for any further issues.
Dec 9, 17:00 UTC
Monitoring - We have implemented a fix and are continuing to monitor the situation.
Dec 9, 16:57 UTC
Identified - Some Cloud to Cloud Backup customers may experience stalled Backups or Restores. Backup and Cloud to Cloud Backup customers may be unable to view reports in Cloud Control.
Dec 9, 15:08 UTC
Dec 8, 2018

No incidents reported.

Dec 7, 2018
Resolved - We have confirmed that service has been fully restored. Please contact support if you experience any further issues.
Dec 7, 18:17 UTC
Monitoring - We have fixed the issue and are monitoring the email security service closely; However, customers may experience degraded performance until this is fully resolved.
Dec 7, 18:03 UTC
Identified - We have identified the issues affecting ESS web UI for the US region and are working on a fix. We expect to have another update in 60 minutes.
Dec 7, 17:46 UTC
Dec 6, 2018
Resolved - This incident is resolved.
Dec 6, 00:32 UTC
Monitoring - We have implemented a fix and are monitoring the service.
Dec 5, 13:47 UTC
Investigating - We are currently investigating an issue in our UK region where some outbound email is being deferred.
Dec 5, 12:31 UTC
Dec 5, 2018
Resolved - We have confirmed that service has been fully restored. Please contact support if you experience any further issues.
Dec 5, 18:36 UTC
Monitoring - We have implemented a fix and are monitoring the service.
Nov 27, 17:51 UTC
Investigating - Beginning on 11/26/2018 @ 08:15 AM PST, Barracuda noticed issues with intermittent connectivity issues in our Email Security Service for Essentials. We are actively investigating and working towards a resolution.
Nov 26, 16:36 UTC
Resolved - This incident has been resolved.
Dec 5, 18:25 UTC
Investigating - The Barracuda Backup service is experiencing a reporting problem affecting the US region.
Dec 5, 06:04 UTC
Resolved - We have confirmed that service has been fully restored. Please contact support if you experience any further issues.
Dec 5, 00:03 UTC
Monitoring - A fix has been implemented and we are monitoring service health.
Dec 4, 23:12 UTC
Investigating - Beginning on 12/4/2018 @ 14:29 PST, Barracuda noticed issues with ESS Outbound SMTP Delivery in our Email Security Service for Essentials. We are actively investigating and working towards a resolution.

We apologize for any inconvenience this may be causing.
Dec 4, 22:55 UTC
Dec 4, 2018
Resolved - The issue has been resolved!
Dec 4, 17:51 UTC
Identified - We are observing access issues with community.barracudanetworks.com. We are currently working to remediate the issue
Dec 4, 16:21 UTC
Dec 3, 2018
Resolved - At this time the incident has been resolved. All traffic is flowing normally and all configuration updates are propagated to all datacenters.

We are investigating the cause of the incident and expect to have a root cause identified within 24-48 hours.
Dec 3, 19:25 UTC
Update - At this time, all traffic appears to be flowing correctly. However, we have temporarily disabled configuration propagation while we investigate the issue further. At this time, configuration changes made in the last 30 minutes or until this issue is resolved will not be propagated to WAF-as-a-Service datacenters until the issue is resolved.
Dec 3, 18:25 UTC
Monitoring - At this time, all traffic appears to be flowing correctly. However, we have temporarily disabled configuration propagation while we investigate the issue further. At this time, configuration changes made in the last 30 minutes or until this issue is resolved will not be propagated to WAF-as-a-Service datacenters until the issue is resolved.
Dec 3, 18:19 UTC
Investigating - We are investigating reports of errors accessing applications on WAF-as-a-Service. We will update shortly.
Dec 3, 17:55 UTC
Dec 2, 2018
Completed - The scheduled maintenance has been completed.
Dec 2, 19:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 18:00 UTC
Scheduled - On Sunday, Dec 2nd beginning at 1:00 PM EST and scheduled to complete at 2:00 PM EST, Barracuda Networks will be performing maintenance on Barracuda Cloud Control. During this time, the Cloud Control user interface may be unavailable for a period of up to 30 minutes. Customers may not be able to login to Barracuda Cloud Control, and may not be able to access the cloud user interface for Barracuda Email Security Service and Barracuda Backup. The products themselves will continue to work during this time and we expect no interruption in mail flow or backup jobs.
Nov 12, 21:35 UTC
Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.