Barracuda Networks Status - EU DC failing journaling and exchange actions across multiple tenants

EU DC failing journaling and exchange actions across multiple tenants

Incident Report for Barracuda Networks

Resolved

This incident has been resolved.

Posted Feb 12, 2021 - 17:22 UTC

Update

We are continuing to monitor for any further issues.

Posted Jan 25, 2021 - 21:37 UTC

Monitoring

A fix has been implemented and we continue to monitor the backlog of messages.

Posted Jan 22, 2021 - 18:33 UTC

Update

We are continuing to investigate this issue.

Posted Jan 22, 2021 - 07:32 UTC

Update

We are continuing to investigate this issue.

Posted Jan 22, 2021 - 07:18 UTC

Update

We are continuing to investigate this issue.

Posted Jan 22, 2021 - 07:13 UTC

Update

We are continuing to investigate this issue.

Posted Jan 22, 2021 - 07:11 UTC

Update

We are continuing to investigate this issue.

Posted Jan 22, 2021 - 07:04 UTC

Investigating

BCAS is currently experiencing an issue with delayed mail processing . Our engineers are currently working to identify the cause and get our services back online. We understand this has impacts on your business, we are working to get you up and running as fast as possible.

We will provide another update once the issue has been identified and we have started to implement a solution.

Posted Jan 22, 2021 - 07:03 UTC

This incident affected: Cloud Archiving Service (Mail Processing).