Barracuda Cloud Archiving Service - Web UI Timeouts in US Region

Incident Report for Barracuda Networks

Resolved

This incident has been resolved. Please contact support for any further issues (https://www.barracuda.com/support/contact)

Posted Feb 24, 2025 - 18:38 UTC

Monitoring

We've implemented the fix in our web stack and are observing normalized behavior. We will continue monitoring performance on mas.barracudanetworks.com during this time.

Posted Feb 24, 2025 - 18:19 UTC

Identified

We have identified the issue and are implementing a fix.

Posted Feb 24, 2025 - 18:10 UTC

Investigating

We are currently investigating reports of UI issues for mas.barracudanetworks.com. Mailflow is not impacted at this time.

Posted Feb 24, 2025 - 16:54 UTC

This incident affected: Cloud Archiving Service (Web Interface).