Barracuda XDR - SentinelOne Agent Connectivity failure

Incident Report for Barracuda Networks

Resolved

The connectivity issue between the SentinelOne agents and our management console is now resolved. For any further questions or inquiries in this regard, please contact soc@barracuda.com.
Posted Jun 03, 2025 - 17:46 UTC

Identified

Barracuda XDR is currently experiencing an issue with connectivity between the SentinelOne agents and our management console. Our SOC team is currently working closely with SentinelOne`s engineers to resolve it. Please be assured that the agent continues to provide protection on local endpoints.
We understand the impact this may have on your business and are committed to restoring full functionality as quickly as possible. We will provide further updates once the solution is implemented. Thank you for your patience.
Posted Jun 03, 2025 - 12:59 UTC
This incident affected: XDR (XDR Service).
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