Barracuda Cloud Archiving (BCAS) - Mail Processing Down in US Region

Incident Report for Barracuda Networks

Resolved

This incident has been resolved.

Posted Mar 11, 2025 - 12:39 UTC

Monitoring

A fix has been implemented, queues are improving, and we are monitoring the results. Thank you for your patience as the system recovers.

Posted Mar 10, 2025 - 18:01 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 10, 2025 - 16:22 UTC

Investigating

Mail processing is down in the US region. We are currently investigating this issue and will continue to update the status. Please note: mail is still being ingested and will be indexed into the archive once resolved.

Posted Mar 10, 2025 - 15:56 UTC

This incident affected: Cloud Archiving Service (Mail Processing).