False positives in virusdef

Incident Report for Barracuda Networks

Resolved

We have confirmed that service has been fully restored. Please contact support if you experience any further issues.
Posted Oct 04, 2018 - 18:46 UTC

Monitoring

New versions of the virusdef have been published to fix the issue and we are monitoring the situation.
Posted Oct 04, 2018 - 18:20 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 04, 2018 - 17:48 UTC

Identified

There is a bad virus definition that is incorrectly blocking xlsx files as a virus. We are aware of the issue and working on a fix.
Posted Oct 04, 2018 - 17:44 UTC
This incident affected: Appliance Updates and Email Gateway Defense (Mail Delivery).