Barracuda XDR - Service Disruption on Email events ingestion

Incident Report for Barracuda Networks

Resolved

We have successfully completed the scheduled system upgrade for the Email Security Events ingestion service in the US region. During the upgrade window, there was a temporary disruption in event ingestion from 06/22/2026 22:48:50 UTC to 06/23/2026 00:06:00 UTC. 

We acknowledge the potential impact this interruption may have had on your business operations and would like to assure you that the service has now been fully restored and is operating normally.
Posted Jun 23, 2026 - 00:24 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 23, 2026 - 00:24 UTC

Monitoring

Our engineering team will be conducting a scheduled system upgrade to the data streaming solution that supports the Email Security Events Ingestion Service. This maintenance window is expected to be completed within one hour. We anticipate minimal disruption to the affected ingestion service during this period.
Posted Jun 22, 2026 - 21:07 UTC
This incident affected: XDR (XDR Service).