Barracuda Cloud Archiving Service (BCAS) Service Disruption

Incident Report for Barracuda Networks

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 11, 2026 - 14:09 UTC

Update

We are continuing to investigate this issue.

Posted Feb 09, 2026 - 16:23 UTC

Investigating

Barracuda Cloud Archiving Service (BCAS) is currently experiencing an issue impacting message retrieval and export functionality for some customers, primarily in the EU and UK regions. Our engineers are actively working to restore normal service as quickly as possible.
We understand this has an impact on your business, and we are working with urgency to get you back up and running.

Posted Feb 09, 2026 - 16:21 UTC

This incident affects: Cloud Archiving Service (End-user Access).