Barracuda XDR - Service Degradation

Incident Report for Barracuda Networks

Resolved

Our cloud provider has resolved the issue and all cloud services have returned to normal operations. Consequently, the impacted XDR services are now fully operational.

Posted Oct 20, 2025 - 23:23 UTC

Update

Our engineering team is actively working with the cloud infrastructure provider on a mitigation. Further updates will be provided in an hour, or as events warrant.

Posted Oct 20, 2025 - 15:36 UTC

Identified

Barracuda XDR was experiencing an intermittent issue due to degraded performance from AWS Cloud, which may cause delayed alerts generations. Our engineering has been actively working with the AWS and Databricks support to address this issue. We are committed to restoring full functionality as swiftly as possible. We will provide further updates once the solution is in place. Thank you for your patience and understanding

Posted Oct 20, 2025 - 13:45 UTC

This incident affected: XDR (XDR Service).