XDR Duplicate Alerts - Windows and o365

Incident Report for Barracuda Networks

Resolved

This incident has been resolved, and the windows and o365 detection/alert process is back to functioning as expected. Thank you for your patience.

Posted May 08, 2025 - 18:24 UTC

Monitoring

Due to a technical issue in our detection process, our system inadvertently generated alerts with outdated timestamps between April 28 and May 2, 2025, resulting in duplicate alerts for Windows and Microsoft 365 data in US region.
We understand that your business may have potentially received alerts with outdated timestamp and want to assure you that our engineering team has identified and implemented the solution. The system is now functioning as expected, and we will continue to monitor.
We appreciate your patience and understanding during this time. If you have any questions or concerns, please don’t hesitate to reach out. Thank you for your continued support.

Posted May 08, 2025 - 16:58 UTC

This incident affected: XDR (XDR Service).