Re-delivery delays for ESS US region

Incident Report for Barracuda Networks

Resolved

We have confirmed that service has been fully restored. Please contact support if you experience any further issues.

Posted Feb 11, 2019 - 18:35 UTC

Update

We have fixed the problem however there is a backlog of re-delivery items that that our systems need to process. Our engineers are monitoring this process and we will send another update once the service is back to normal.

Posted Feb 08, 2019 - 23:44 UTC

Monitoring

We have fixed the issue and are monitoring the email security service closely.

Posted Feb 08, 2019 - 21:11 UTC

Investigating

Barracuda is aware of delays in redelivering messages from the UI for customers using the US region. We are working on addressing the issue.

Posted Feb 08, 2019 - 19:53 UTC

This incident affected: Email Gateway Defense (User Interface).