Barracuda Backup

Incident Report for Barracuda Networks

Resolved

This incident has been resolved.

Posted Sep 30, 2025 - 14:20 UTC

Monitoring

A fix has been implemented for most of the affected customers. If you are still experiencing issues with backups or restores and are on a firmware version older than 6.5.01, refer to this campus article for more details:

https://campus.barracuda.com/product/backup/doc/715938914/bbs-incident-09-25-2025

Posted Sep 26, 2025 - 01:11 UTC

Identified

Our engineering team has identified an issue affecting Barracuda Backup data sources that utilize the Barracuda Backup Agent for a certain set of customers.

Engineering has begun efforts to resolve the issue. We will provide another update and notify you as soon as the solution has been put in place.

Posted Sep 24, 2025 - 19:57 UTC